1. Go shopping Italian Fashion Brand Names Another industry in which Italian brands have come to the forefront is the fashion industry. Armani, Gucci, Prada (Miu Miu) and Versace are some of the most famous names that have had a huge impact on the world wide fashion scene. Another brand that has recently started to cause ripples in the world of fashion is Dolce & Gabanna.

2. Sales person: Hello, how are you doing today? You: I am doing great, thank you. Sales person: Are you looking for anything in particular? You: No, I am just looking around/browsing. Sales person: OK, I am right here and if you need any help, just let me know. You: I will.

3. You: Excuse me, where is the accessories department? Sales person: Let me show you. It is right there! What accessories are you looking for? You: I am looking for a __ in red with a ____ design/ pattern. Sales person: We do have something similar (to it). How about that red one in the display window?

4. You: Wow! It is exactly what I want. I’d like to get / take it but I haven’t finished shopping yet! Sales person: Take your time and I will keep it at the counter for you. You: Thanks a lot. Sales person: You are very welcome. It’s my pleasure!

5. Finding your size You: Excuse me, I would like to try this on. Is it the right size for me? Sales person: Yes, this one should fit / work on you and the fitting room is in the back. The guy there will help you.

6. Sales person: How many are you trying? You: There are / I have 5 pieces in all. Sales person: You can use the last room. (few minutes later) Is everything ok/good? You: Most of the pieces fit me but I need a smaller size of this one. It is way too loose. Do you have this one in extra small? Sales person: Let me check for you.

7. Sales person: Sorry, extra small is sold out/ we sold out of extra small. Would you like to try the small one? You: Do you have the same style in a different color of extra small? Sales person: Yes, we have the burgundy color in all sizes. Would you like to take a look? You: Yes, please. I’d like to see how the burgundy one looks on me?

8. Alteration You: I think the pants are too long. I need them adjusted. Can you take one inch off for me? Sales person: Yes, we do alteration on our clothing and it is free of charge. You: How long will it take? Sales person: It will take about 3 days.

9. At the register Sales person: How would you like to pay for this? You: I will pay with this gift card and whatever is left, I will pay with my debit card. Sales person: I am sorry but your card didn’t go through.

10. Sales person: Do you have another card? You: That’s okay. I’ll just pay (with/in) cash. How much do I owe you? Sales person: You have $50 in credit on your gift card and your balance is $35 after that. You: Here is $35. Can you gift wrap it for me / can I get it gift wrapped? Sales person: I am sorry but we don’t gift wrap. I can put it in a nice bag for you.

11. You: Excuse me, I would like to find something to go with my dress. Do you have any good suggestions? Sales person: This headband is our new item this season and it’s very popular. Besides, the color goes nicely with the print on your dress! You: I agree with you. They match pretty well. Is it also on sale ? Sales person: Yes, everything in the store is 20% off today! No coupon(s) required. Find some accessories to go with/match the outfit

12. Open Discussion & Practice time