1. ©Markéta Čeřovská, Lenka Lexová Shopping

2. Name the shops and other places: SUPERMARKET, NEWSAGENT´S, DRYCLEANER´S, MOBILE SHOP, BAKER´S, CLOTHES SHOP

3. BUTCHER´S/BUTCHERY, SHOE SHOP, CHEMIST´S/DRUGSTORE, JEWELLER´S, LAUNDERETTE, FLORIST´S, FISHMONGER´S

4. OPTICIAN´S, COMPUTER SHOP, STATIONARY/STATIONER´S, BOUTIQUE, HAIRDRESSER, HARDWARE/IRONMONGER´S, BOOK SHOP

5. LIFT BAG BASKET CHANGING ROOM ESCALATOR Ways to pay

6. Till Shelves Shelf Barcode Trolley Shop Customer Cashier Wallet/ Purse Scales

7. Put the letters in the right order:  shop  department store  customer  open-air market  boutique  shopping centre  bazaar  changing rooms  ophs  aemdrtpent etsro  tuscrmeo  npeo-ari kermat  qoetibuu  siogphnp reetcn  arzaba  ginaghnc msoro

8. Match the words together  get  it's  ask for  go  exchange  try on  pay  sell clothes or shoes a discount by check, by credit card on sale window-shopping in stock a receipt a bargain a refund goods a guarantee shopping in cash

9. Useful Shopping Phrases Finding a shop Can you recommend a good toy/clothes shop? Is there a chemist´s /supermarket in the area? Where can I get toothpaste/pet food? Where's the nearest shopping centre? There's a really good bookshop just around the corner. You can buy that here in the hotel. The best toy shop is in the shopping centre. The nearest one is a few miles away.

10. Useful Shopping Phrases Opening Hours What time do you open, please? What time do you close, please? What are your opening hours? Are you open all day? Are you open on Sundays? We're open 24/7. (24 hours a day/7 days a week) We're closed at lunchtime, between 12 and 2pm. We're open from 9am till 6pm, Monday to Friday.

11. Shopping for clothes Could you help me, please? Could you tell me where the.......... department is? Excuse me, I'm looking for a........... Is there somewhere I can try this on, please? Does it suit me? Do you have this in a (larger/smaller size) (different colour), please? Do you have a refund policy? Is this in the sale? It's too long/short. It's too tight/loose. The ladies/gents changing rooms are over there. You can bring it back and exchange it or get a refund within 2 weeks if you keep the receipt.

12. Paying Do you take credit cards? Do you give credit? Does it have a warranty? Can I pay by cheque? Do you offer a cash discount? Could I have a VAT receipt, please? Could I leave my bags here and pick them up later? We take all the major credit cards. We only accept cheques with a cheque card. We are offering 6 months free credit with no deposit. Sorry, no. Yes, certainly.

13. Complete the sentences: 1.Can I............. by credit card? 2.......... I try it..... ? 3.Of course. The …............... rooms are over................. 4.It's........... big / small / tight / large. 5......... I help you? 6.I'm sorry, we...................... it in a different size. 7.How........... is it? 8.Here you................ 9.I........ like this skirt. 10.How about a................... colour? 11.Please,............. here. Which sentences does the shop assistant say? Which the customer?

14. In a clothes shop Act out the dialogue below: Shop assistant  Say hello. Offer to help.  Give the clothes.  Agree. Show the changing rooms.  Say you don't have that size. Offer different colour.  Give the clothes.  Say the price.  Accept. Ask the customer to sign.  Thank the customer and say goodbye. Customer Ask for some clothes. Ask to try it on. Ask for a different size. Say what colour you want. Ask for price. Ask about credit cards. Thank the shop assistant.

15. Talk about:  Do you like shopping? Why? Shopping for me is a pleasure because... I only like to shop for (clothes/shoes/...) ‏ When I have money, I enjoy shopping for... I don't like shopping because... I only shop when I must because... I especially dislike Christmas shopping because...(crowded shops/long queues/stress etc.) ‏

16.  How much time does your family spend on shopping each week? My (mother/father) does most of the shopping because... I buy... We go shopping (once/twice/several times/ etc.) a week We spend ( a little/a lot of) time shopping because...

17.  What are your favourite shops and why? I like going to (department store/clothes shop/ second-hand/music shop/...) because it has (a large selection/friendly shop assistants/good prices...) ‏ I dislike... because (it's too expensive/doesn't have what I like/the things aren't of good quality/...) ‏ I can't stand (shopping malls/stalls/bazaars/...) ‏  Do you prefer shopping in a supermarket or a small shop? Why?  Do you think you get better service in a small shop where people know you?

18.  Do you like window shopping? I really enjoy window shopping because... (don't spend money/can look/...) ‏ I prefer...  What do you think about shopping as a weekend leisure activity? I think... I agree that... / I disagree. Source: www.google.com, E. and A. Peck: Let's Talk, Fraus, 1999www.google.com