1. LIFE+ Environmental Policy & Governance project: LIFE09 ENV/GR/000300 ΔΡΑΣΗ 1: Ενέργειες για τον καθορισμό των απαιτούμενων για την ανάπτυξη της εφαρμογής και την επιλογή των χρηστών Δραστηριότητα 1.1: Μελέτη της περιοχής εφαρμογής (Βοιωτία) σχετικά με τους βιομηχανικούς κλάδους και το είδος των διαθέσιμων δεδομένων. Επιλογή περιπτώσεων για έλεγχο/επαλήθευση Δραστηριότητα 1.2: Ανασκόπηση των πρακτικών του Εθνικού Βιομηχανικού Προγράμματος Συμβίωσης (ΕΒΠΣ) της Αγγλίας όσον αφορά στα απόβλητα και στην επίδειξη λύσεων Δραστηριότητα 1.3: Ανασκόπηση των πρακτικών του Εθνικού Βιομηχανικού Προγράμματος Συμβίωσης (ΕΒΠΣ) της Αγγλίας όσον αφορά στις αλληλουχίες εργασιών (workflows) και τους δείκτες (indicators) Δραστηριότητα 1.4 : Αναγνώριση των απαιτήσεων χρηστών και της λειτουργίας της διαδικτυακής πλατφόρμας Identification of user requirement and web service functionality

2. LIFE+ Environmental Policy & Governance project: LIFE09 ENV/GR/000300  Overall Vision Resources  Resources  Synergies / Outputs  Knowledge Portal User requirements

3. LIFE+ Environmental Policy & Governance project: LIFE09 ENV/GR/000300 one-stop-shop  Login-driven user portal, one-stop-shop for information and business opportunities based on stated business resources / feedstock requirements IS Team support  Evident IS Team support, with an assigned IS Team Account Manager, whose photo & e-mail link are on login page self-service  Ability to carry out “self-service” eSymbiosis using user-friendly synergy management screens  The spirit throughout needs to be the idea that the companies either operate the entire process themselves or with IS Team assistance or entirely IS Team-led marketing  Ability to upload and receive marketing information based on intelligent link with the company’s resources driving new opportunities  does not deal with the exact nature and format of marketing as it is not a core requirement of symbiosis. However, it is assumed that the information gathered on a company’s resources and their network gives enough information to target marketing campaigns if needed User requirements Overall Vision

4. LIFE+ Environmental Policy & Governance project: LIFE09 ENV/GR/000300 Confidential  Ability to flag resources as “Confidential” – this would mean they do not appear on the public-facing portal – rather they would be managed by assigned IS Team Account Managers Auto-flaggingnew resource  Auto-flagging to relevant members when a new resource / article added that matches their criteria (where members can also restrict radius of interest for their location, e.g. “Show me all new plastic resources added within 40km of my location.”) location-anonymous  Resource information will be summarised and location-anonymous on the first screen – Location and Contact information will be given on the deliberate click of a button which then logs that ‘interest’ to allow IS Team follow-up learn and recommend resources  The system should be able to learn what type of resources were of interest based on click-count and recommend resources accordingly. In other words, a user’s click-behaviour may differ from their stated WANTS but perhaps gives some insight into other items of interest. This is similar to Amazon “Recommended” feature User requirements Resources

5. LIFE+ Environmental Policy & Governance project: LIFE09 ENV/GR/000300 Resource’s “Categorisations”  It is important that the Resources could be waste materials, land & buildings, plant / capacity, expertise / labour or other services. These would be identified in the Resource’s “Categorisations” User requirements Resources (cont.) feedback completedsynergies  Simple feedback form required to allow users to submit output info on completed synergies. This is similar to “Leave seller feedback” feature on Amazon & others. Therefore, users (and IS Team) are auto-prompted re: open synergies on a scheduled basis Ability to carry out “self-service” eSymbiosis using user-friendly synergy management screens IS Teamfollowup  The fact that there is tracking of the Contact Info screens means that IS Team can also follow up open leads and complete the outputs as required Synergies / Outputs

6. LIFE+ Environmental Policy & Governance project: LIFE09 ENV/GR/000300 industryreports  Information Portal area for industry reports from, say, Resource Recovery Forum, Lets Recycle, Edie, etc. These are assigned to networks by IS Team to make them appear on the relevant user’s home page Academiclink-in  Academic link-in, possible link on Portal to academic sites / research, based on intelligent link with a contact’s networks  A website link could be treated as a Report Title, for instance, and thus assigned to network/s the same as reports User requirements Knowledge Portal

7. LIFE+ Environmental Policy & Governance project: LIFE09 ENV/GR/000300 Select Language: English Welcome Andrew. There are 5 new leads based on your resources. See these. “Plastics In The 21 st Century” has been added in Research. See this. 3 people have responded to your entry in the “Plastics” network. See this. Your Account Manager is Helen Hitchman Click here to contact Web service functionality Interface

8. LIFE+ Environmental Policy & Governance project: LIFE09 ENV/GR/000300 Resource Maintenance Leads Management Interface Section and Functionality Description  Company (or assigned Account Manager) can Create, Read, Update or Delete resources  Data sheets and pics etc can be uploaded, relevant to a specific resource  Within this section, “leads” on the resources are identified and managed

9. LIFE+ Environmental Policy & Governance project: LIFE09 ENV/GR/000300 Organisation Management Location Management Contact Management  “Organisation” is a grouping parameter – the key interest is the “Location” (against which the Resources are allocated and to which the Contact/s are assigned).  Some maintenance functions for the “Contact Type” and “Contact Status” will be needed (Admin only) Interface Section and Functionality Description

10. LIFE+ Environmental Policy & Governance project: LIFE09 ENV/GR/000300  Different discussion forums will exist, such as “Plastics” or “Biowaste”.  A Contact can manage which Networks they belong to – in other words, two different Contacts at the same Location could belong to different Networks (though unlikely in reality).  Postings onto the Network are Contact-identifiable, and have a Header and a Detail to allow for discussion threads. Interface Section and Functionality Description

11. LIFE+ Environmental Policy & Governance project: LIFE09 ENV/GR/000300  Panel-based market data analytics would be available through this screen, which will allow data interrogation without revealing company-level data.  Mapping of filterable data to identify individual locations within ‘n’ radius of User’s own location.  Need to be careful that the company-level info is not comprehensive – i.e. Radius needs to be restricted. Interface Section and Functionality Description

12. LIFE+ Environmental Policy & Governance project: LIFE09 ENV/GR/000300  Users should be able to upload documents to the “Library”, but the actual process of interpreting the meta-tags for these documents rests with the IS Team.  A document is deemed relevant to a Contact if there is a match based on the Contact’s networks. Hence the documents a User sees by default are the documents deemed relevant to them.  This filter can be switched off though. Searches against all documents can be made through the “Search” screen. This can also include IS Team Filenotes, but any document can be flagged as “Confidential” Interface Section and Functionality Description

13. LIFE+ Environmental Policy & Governance project: LIFE09 ENV/GR/000300  This is the full sweep portal which would search through information held (in this database) on Resources, the Research documents or Network postings, or (externally) assigned websites, local drives, assigned server drives.  Returns a full review of matches. Interface Section and Functionality Description