1. Centrum Kompetencji ECM Sp. z o.o.

2. Centrum Kompetencji ECM Sp. z o.o.
BPM
Aleje Jerozolimskie , Warszawa Polska  
Centrum Kompetencji ECM Sp. z.o.o.

3. BPM BPM Four main functions of CONTENTUM BPM
CONTENTUM BPM Platform automates workflow and provides convenient tools for modeling, execution, monitoring and optimization of business processes.
Business process modeling
Automated execution of business processes
BPM
Four main functions of CONTENTUM BPM
Process monitoring and control
Process improvement

4. Business Processes
BPM

5. Business Processes BPM
A BPM system is a versatile tool for managing company’s business processes
You can build a functional process model, no programming required. Process models include
process maps, process context, participants, responsible users and etc.
When a process is executable, the company’s employees receive and accomplish tasks according to the process logic.
By controlling business processes, you achieve transparency and know exactly how the entire company works.
Business process improvement is continuous, meaning that it does not require the system to stop. The processes are constantly becoming more efficient.

6. Modeling. Organizational structure
BPM

7. Process Model. BPMN 2.0
BPM

8. BPM Complex approach to working with process data (context)
Unlimited capabilities of working with the process context allow implementing processes of any complexity (with hundreds and thousands variables). When you define which data should be displayed at each process step, you make it easier for executors to complete their tasks and provide confidentiality
Single process context allows preserving relevance of data regardless of the process logic
A business process can include a sequence of tasks as well as processing and exchange od data between employees and information systems

9. Fine-tuning business process swimlanes
BPM
Dynamic swimlanes provide unique functionality: the logic of process execution always remains the same, but the executor of the swimlane is selected based on the process data

10. Time limits
BPM

11. Support of .NET development
BPM
You can include C# scripts that use API in business processes
The development tool allows configuring any activity within a business process: complex calculation (scoring, indicators), integrations (mashup, ESB, Web Services) and more.

12. Control of business process metrics and KPIs
BPM
Reference metric values
Monitoring employee performance
Time and quantitative metrics
You can analyze how the process works using different metrics and KPIs. Metrics allow tracking efficiency of particular steps and sequences of the process, specific employees and job positions. Based on this detailed information on the process progress, you can make relevant decisions
Contentum allows you to control any configurable time and quantitative process metrics. For example, average execution time of a task or task group, maximum time to complete a process, daily data on process instances
Contentum BPM allows you to control any configurable time and quantitative process KPIs that reflect the effectiveness or value of the process

13. Expandable object model
BPM
Activities
Documentation
Work schedule
KPIs
Reports
Object
Business processes
Meetings
Contracts
Expandable object model of Contentum allows you to create and configure any objects
An object can be linked with other system objects: documents, business processes, reports, KPIs and so on. Full information on the object is available on its page

14. Start from external systems Start by Contentum event
Many ways to start a business process
BPM
Manual start
Timer start
Start from external systems
Start by Contentum event
A business process can be started manually. It means that the employee with respective access permissions can start a process when necessary
Contentum BPM features an event scheduler, which can start a process with a timer or periodically
An external system can initiate a process in Contentum
A business process can be started in Contentum by an event in any Contentum module, for example, when changing a deal stage or project phase

15. Processes of any complexity can be executable
BPM
Any business processes of the company can be automated. Executors can receive tasks via Web Application, , Contentum Agent and mobile applications
There are many ways executors can interact with Contentum BPM

16. BPM Employee performance matrices and schedule compliance
Employee performance matrices allow you to control schedule compliance of process task execution
You can use a performance matrix for calculating salary and incentives, thus motivating the employee to complete the task according to regulations
This use case can be implemented if a process is especially important. This way, the company can make sure that employees execute the process according to regulations.

17. Various integration methods
BPM
System 1
BPM
System 2
Transactions in the process
An event in an external system triggers business process start in a BPM system.
Next, this event is processed according to the configured logic
Contentum can be integrated with the system that are already used by the company:
starting a process from an external system;
using data and/or methods of external systems to execute process tasks;
monitoring processes, executed in external system and so on.

18. Starting a business process
BPM

19. Task Assignement
BPM
When a process is started, Contentum assigns tasks according to the business process model. Tasks are assigned to the users specified in the task’s swimlane.

20. Task Completion
BPM
When a user completes a task, he or she enters information on the task form and clicks a respective button for the process to go to the next step. The buttons on the form correspond to the set of transitions on the process diagram.

21. Working in a sequence BPM
The process progresses from one task to another strictly according to the process diagram.

22. Deadline control
BPM
In Contentum you can control due dates and deadlines.
Contentum monitores schedule compliance. If a task is not completed on time it influences the employee’s performance rating. This feature allows you to create convenient incentive schemes.

23. My Processes
BPM
In Contentum you can monitor your processes in the My Processes section.
You can see which processes are progressing and which are stuck at a certain point.

24. Process Monitor
BPM
The Process Monitor shows the current state of a process and indicates how many active processes each user has.

25. Complex monitoring of business processes
BPM
Process monitoring mechanism allows you to track quantitative parameters of the processes and detect bottlenecks
You can analyze process KPIs and metrics using the monitoring tools

26. Centrum Kompetencji ECM Sp. z o.o.
Aleje Jerozolimskie , Warszawa Polska  
Centrum Kompetencji ECM Sp. z.o.o.

27. Document management cycle
ECM
In Contentum ECM you can have any number of document flows, both standard and specific; for example, incoming and outgoing mail, equipment specifications, technical requirements or contractual agreements.
Contentum implements the classic document management cycle. It reflects the entire document lifecycle, from the moment a document is created and captured, to the moment it is sent to the archive.

28. Several ways to create a document
ECM
You can create any number of document types and customize their pages
There are several ways to create a document:
Upload a document from your PC
Scan and attach a file
Use a template
Several ways to create a document

29. Document page and registration
ECM
You can create any number of document types and customize their pages
The document page aggregates all the necessary information from other Contentum modules and external systems

30. Document storage
ECM
Contentum acts as a corporate document storage, where all the users can work with documents in one place. They can control document versions, attach a document to a task or discuss it in the comments.
You can set up the document storage as you find best by adding catalogues, folders and filters to display documents by certain parameters or statuses. For example, you can use a filter-folder to display only unpaid incoming invoices or completed contracts.

31. Document routing. Document management activities.
ECM
Manual approval or review
Routing process
There are two ways to route documents in Contentum BPM
Manual approval or consideration. You can send a document for consideration to another user, who will make a decision and assign tasks
You can use routing processes to optimize handling of typical documents. Such processes are linked to document types

32. Document access management
ECM
In Contentum, you can manage access to folders and documents
Access permissions can be assigned to particular users, job positions, user groups, departments or project teams

33. Control of documents tasks execution
ECM
Right on the document page you can monitor how a document is handled, and control the document-based tasks. The document page reflects all the information that you might need - you can see if the document is pending approval, who are the approvers, if there are any tasks based on this document, who is executing them and at what stage they are
Moreover, for your convenience Contentum includes a report on document task compliance. It shows a list of all document-related tasks and their executors, due dates and statuses

34. Archiving documents ECM
Contentum has an Archive that stores outdated documents. You cannot delete a document from Contentum just by clicking Delete. Instead, it is sent to the Archive, and can be restored in case you need it later.

35. Centrum Kompetencji ECM Sp. z o.o.
PROJECT+
Aleje Jerozolimskie , Warszawa Polska  
Centrum Kompetencji ECM Sp. z.o.o.

36. Restriction Management
PROJECT+
Implementation of fully functional project management in alignment with company’s policies
Restriction Management
Deadlines and scope
Resources
Budget
Communication
Single calendar
Project documentation
Communication environment
Business processes
Approval processes
Adjustment processes
Project processes
Portfolio Management
Project life cycle
Project templates
Portfolio KPIs
Contentum BPM and Contentum Projects+ allow implementing a comprehensive project management system that would cover all the aspects of project managements
Project portfolio management provides a better understanding of the company’s project
Restriction management is a key aspect of project performance control
A communication environment is necessary for a project team to share their view of the project
Business processes implement your project management methodology

37. Establishing communication within a project
The project page in Contentum displays all the information related to the project - the project plan, its budget, risks, tasks and general information
You can establish communication between project team members with the following tools:
Single storage for project documentation
Public channels for discussing any project-related issues
Portlets for scheduling, planning resources and budget
Project roles allow users to participate in different projects assuming different roles
Establishing communication within a project

38. Processes for adjusting and approving the project plan.
Managing project deadlines
PROJECT+
Project plan
Time reports
You can create a project plan to control deadlines and scope, and implement business processes to adjust the plan and create different plan versions; also, you can monitor your milestones and tasks, so you are always aware of how your team is performing.
Milestones
Processes for adjusting and approving the project plan.
Plan versioning

39. Managing project resources
Time reports
Planning resources by project tasks
In Contentum managing your project resources is easy. You can plan them according to the project tasks, control resource distribution, account billable hours and adjust the resource plan by means of business processes.
Controlling and approving time reports
Processes for adjusting and approving the project resources.
Overtime processes

40. Planning project budget
Managing project budget
PROJECT+
Planning project budget
Payment request
Managing the project budget in Contentum is also very simple. You can make a plan of the budget, monitor it, manage payments, and use business processes to adjust the budget according to any possible changes that may appear during your project.
Processes for adjusting and approving the project budget

41. Online monitor of project execution
In the project plan you can see which tasks are accomplished, see if the milestones are reached and get a general project review.
You can also import and export MS Project files

42. Managing project documentation
Full cycle of project documentation management

43. PROJECT+ Implementation of project tasks with business processes
In Contentum you can include a business process in the project plan.
Typical project tasks become automated, allowing for better control and execution
With business processes you can establish effective cooperation between the company’s departments, since communication and task management are handled by Contentum.

44. Support of any project management methodology
Contentum BPM and Contentum Projects+ implement any project management methodology
Business processes can be used at any project phase
The company’s specific policies and procedures of project management can be automated as well

45. Configurable project life cycle
Mechanism for controlling project stages and monitoring the project portfolio in terms of stages
Supporting business processes can be started when changing stages

46. Time reports of the project team
Time reports are automatically accounted in employees performance matrices. It lowers expenses on gathering data for calculating incentives

47. Centrum Kompetencji ECM Sp. z o.o.
KPI
Aleje Jerozolimskie , Warszawa Polska  
Centrum Kompetencji ECM Sp. z.o.o.

48. Implementation of the cycle Goals – KPIs – Incentives
Full KPI cycle, that goes from strategic goals of the company, through the KPIs (tied to the goals and measuring their progress) to incentives for employees

49. Digitalization of company’s goals and switching to management by goals
KPI
In Contentum you can design a goal map for your company, assign KPIs, plan marketing activities and different development projects. When your KPIs are aligned with the goals, you can see the progress as the goals are achieved.
KPIs can be aligned with goals to show the progress of achieving them

50. Digitalization of company’s goals and switching to management by goals
KPI
Data in real time
Create a custom KPI structure for your company
Control KPIs online
Load data for calculating KPIs from external sources

51. KPI Customizable KPIs, including calculation and visualization methods
Create a custom KPI structure for your company
Control KPIs online
Load data for calculating KPIs from external sources

52. KPI Complex control of KPI, monitoring and discussing of trends
You can monitor and discuss trends, which makes behavior of any KPI clear
You can assign a responsible user for each KPI or metric

53. Dashboards
KPI
Large choice of dashboards

54. Centrum Kompetencji ECM Sp. z o.o.
Interfaces
Aleje Jerozolimskie , Warszawa Polska  
Centrum Kompetencji ECM Sp. z.o.o.

55. Interfaces
Interfaces

56. Contentum Agent: Documents
Interfaces
With Contentum Agent you can edit documents that are stored in Contentum:
Contentum Agent downloads a document and opens it for editing
Tracks the document status
Uploads the edited document to the server

57. Contentum for iPhone/Android
Interfaces
The Messages section contains both system notifications and messages from other employees.
Pages of business process tasks have all the information you might need to make a decision and choose the right process path.

58. Contacts
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ul. Marszałkowska , Warszawa Polska  
Centrum Kompetencji ECM Sp. z.o.o.
st. Saksaganskogo, , Kiev Ukraine  
Centrum Kompetencji ECM Ukraine