2. Role of the HR department
Recruitment and Selection
Training programs
Wages and Salaries
Health and Safety
Industrial relations
Redundancy and dismissal

3. Recruitment and Selection
Involves attracting and selecting the best candidates for vacancies that arise.

4. Recruitment and Selection Process Interviews and selection
Job analysis
Job description
Vacancy arises
Job specification
Job advertisement
Application forms
Vacancy filled
Interviews and selection

5. Job analysis
Identifies and records the responsibilities and tasks relating to a job.

6. Job description
Job title.
Department.
Who is in charge of employee.
Who the job holder is responsible for.
The purpose of the job.
The main duties of the job.
Trainings that might be offered.

7. Job description for a house keeper in a hotel

8. Job specification
Level of educational qualifications.
Amount of experience and type of experience.
Special skills or knowledge.
Personal characteristics.

9. Job specification for a house keeper in a hotel

10. Advertising the vacancy
First we need to decide if we are recruiting internally or externally…

11. Internal recruitment
When the vacancy is filled by an existing employee of the business.

12. Internal recruitment Saves time and money. No new ideas or experience.
Person is already known to business.
The person is familiar to organization’s way.
Motivates other workers.
No new ideas or experience.
Might result in jealousy and rivalry.

13. External recruitment
When the vacancy is filled by someone who is not an existing employee of the business.

14. Recruitment agencies and websites.
External recruitment
Advertisements can take place in
Recruitment agencies and websites.

15. Recruitment Agency
Agencies that collects a pool of Cvs from potential employees and matches them with suitable jobs offered by companies. .

16. Application forms and CVs

17. Interviews
A method to assess the applicant’s ability to do the job. This might include tests like skills, aptitude and personality tests.

18. Training Objectives for training; Introduce a new process
Improve efficiency of workforce
Decrease the supervision needed
Decrease chances for accidents
Why is it necessary to inform employees the objective behind the training?

19. Training
Induction training
On the job
Off-the-job

20. On the job
A person is trained by watching a more experienced worker doing the job.
The employee is not sent away which saves money.
He can still do some work.
Trainer is not that productive
Trainer may pass bad habits to trainee.

21. A person goes away from the work place to attend the training.
Off the job
A person goes away from the work place to attend the training.
Output and productivity are not affected.

22. Dismissal
When a worker is told to leave their job because their work or behavior is unsatisfactory.
Redundancy
When a worker is no longer needed although his performance was not unsatisfactory.
This may be due to;
Merging with another company.
Decreased profits.
Mechanization