1. Digital Workplace Transformation @Porsche Informatik
Thomas Strasser
Global Chief Architect WW Digital Workplace Practice Area
Gerald Six
Delivery Manager Pointnext
Advisory & Professional Services DACH & Russia

2. 25,000 11,000 $8B 80 30+ Who is HPE Pointnext What’s our impact
IT experts globally
11,000
IT projects delivered per year
Pointnext ist die Service Abteilung von HPE.
Mit unseren Services helfen wir unsern Kunden bei der Digitalen Transformation um die Effizienz zu steigern, Risiken zu minimieren und Kosten zu optimieren. Wir beraten unsere Kunden mit einem End-2-End Ansatz, d.h von der Lösungsfindung im Bereich Advisory Services, zum Design, zur Implementierung im Bereich Professional Services bis hin zur Optimierung des Betriebes mit Support und Betriebsunterstützungsservices.
Wir bieten IT Verbrauchs Modelle an, die es unseren Kunden ermöglichen ihre OnPremise Lösungen wie aus einer Cloud zu beziehen und enifach abzurechnen. Mit mehr als IT Experten führen wir in 80 Ländern jedes Jahr über Transformation Projekte erfolgreich durch und erwirtschaften mehr als 8 Milliarden $ Umsatz pro Jahr. Wir versehen uns als Systemintegrator und arbeiten mit mehr als 30 Technologiepartnern zusammen, die in Ihrem Bereich führend sind.
Wie gehen wir konkret vor?
$8B
revenue 80
countries
Advisory
Envision and define
Professional
Design and implement
Operational
Consume and simplify
30+
ecosystem partners

3. HPE Pointnext Advisory & Professional Services
from supporting to define an IT strategy until handover a working solution
Transformation Workshops
Readiness Workshop
IT Strategy & Architecture
Roadmap Service, Project Planning
Projekt Delivery
Operational Services
Formulated business goals, the necessary initiatives and essential next steps
Technical, organizational adaptation for new technologies (e.g., Office 365, Azure Stack, ) Management of Change
Develop the IT strategy and key principles for future architecture and implementation priorities.
Advisory Services
Service packages with focus on roadmap, architecture and project development. Planning the project process. Creating business case and budget in detail.
Formulation of project assignments and implementation of the project or subprojects according to structuring and strategy.
Professional Services
Handover to operation till outtasking Pay a you go! Xaas
Operational Services

4. HPE’S journey to Office 365
From analysis to implementation
Analysis of solutions: Google, Office 365, on-premises greenfield
Duration: 3 months
PoC of Google, Office 365
Environmental preparation
Analysis of results
Solution recommendation: Office 365 with Enterprise Services added
Duration: 9 months
Directory readiness
Network readiness
Client readiness
Support readiness
Pilot
Duration: 8 months and we had the largest corporate split going on at the same time delaying some elements
Migration of 70K user mailboxes to Exchange Online environment
70K users enabled for OneDrive
12K SharePoint sites migrated to SPO (40%)
70K user PCs migrated to new AD forest, management infrastructure
Migration of 280K user mailboxes to Exchange Online
280K users to enable for OneDrive for Business
116K SharePoint sites to migrate to SPO (40%)
Duration:
Exchange: 4 months
SharePoint: 12+ months as many application specifics
Future Investigation
Futures PoC
2014
2015
2016
Production Readiness
HPI Migration
HPE Migration
Please find attached the whitepaper we developed together with HPE-IT and the case study companion slide about it.

5. Digital Workplace Services

6. HPE Pointnext for Microsoft 365
Your trusted partner for the complete digital workplace transformation
Advisory & Transformation
Professional
Operational
Having built the high level roadmap, our HPE Services for Office 365 cover all the key phases necessary to ensure a successful outcome. The relevant elements can be assembled to meet each specific situation and form the tailored solution that fits best. Some of the work in main phases is shown here
Office 365 Strategy and Planning
In the early stages we work with the client to determine the best overall strategy and to then through actives like our workshop exercise, identify the main business, functional, and technical requirements. The result is an outline project plan which then forms the basis of the next steps.
Office 365 Assessment
The assessment work looks in detail at the current environment, user practices, infrastructure, etc. to establish the starting point and this will typically identify additional gaps that need to be reflected in the project plan.
Office 365 Hybrid Design and Deployment
Then we complete the full technical design covering the on premise requirements and the interfaces to the Office 365 cloud service as well as ensuring that the overall network connectivity meets the required levels.
Office 365 Migration
The migration itself involves a number of stages including setting up a test environment to validate the design, then a pilot group tests the design in production mode. Finally, when all aspects have been demonstrated to work as expected, the main migration process begins. This is achieved through a combination of onsite and remote teams who automate much of the migration work.
Office 365 Operations Advisory
To finish off the core service we provide guidance on how best to operate the new environment
User Adoption Services
To compliment the core service, our Education Services team provide services that address the ‘soft’ aspects of technology changes to ensure all the users are comfortable with the new environment and use it effectively. This is typically a combination of a management of change program coupled with specific user training.
Office 365 Support
Last but not least we provide support services to ensure the ongoing performance and reliability of the new solution. HPE can provide direct support for all the on premise aspects and can liaise with Microsoft for the cloud part to ensure any issues are quickly identified and resolved.
Hopefully you can see from this slide that we cover all the important aspects of this type of cloud migration.
HPE educates clients on key decision areas and required changes to their existing environment before the move and adoption of Microsoft 365
HPE assists clients with needed changes to their current environment and expertly migrates existing workloads and devices to Microsoft 365
HPE provides clients with post-migration and break-fix support as well as operation out-tasking for the Microsoft 365 platform

7. Digital Workplace services
HPE Pointnext – Intelligent Edge Practice area
Microsoft 365
Workplace enablement
Secure workplace
Transform, with minimal business disruption, your legacy, cost inefficient and siloed productivity tools to a seamless hybrid cloud Microsoft 365 digital workplace platform.
Utilize the recent Microsoft 365 and Azure platform capabilities to make your digital workplace easy to use and enabling the end-users to become more efficient in their day-to-day work.
Protect your data and intellectual property in the digital workplace with reliable and well integrated information security solution responding to the latest cyber-security trends.

8. Office 365 – „Periodic Table“
Delve – AI Suche
Sway – Präsentationstool
StaffHub – Einsatzplanungstool
Kundenbuchungen
Kaizala
Quelle:

9. The risk is not in the technology
30%
process
60%
people
Many transformations are focusing primarily on implementation of new technology, integrations of different systems and processes such as migration methodology and robust project plan. Those are definitely important aspects of the transformation moving the project towards its success, but not as important as the proper management of change handling interaction of the transformation project with the people who are using those technologies to do their everyday work. In last couple decades the HPE saw too many projects where organizations put emphasis on the technology and process and left people unaware, without proper communication and adoption.
Those projects typically bring questionable outcomes, poor user satisfaction and unhappy stakeholders. Even when the initial investment plan for the implementation of the new technology could be clear and without debate, the incorrectly handled management of change can damage the organization willingness to adopt it and endanger similar future investments.
HPE believes that any Digital Workplace transformation including the messaging platform transformation should be viewed from the perspective of 60/30/10 perspective.
We believe that about 60% of the risk for the transformation project success is in ability to properly communicated the project goals, expected changes and outcomes with the people who are affected by project. Those people need to be provided at the right time with right information about the transformation process and need to be trained for the implemented technology to be able to quickly adapt.
The well design transformation process including deployment and migration plan is typically only 30%, and the technology represented by a product or a cloud service capabilities is usually only 10% of the overall project success.
Let’s see how HPE reflects the approach of emphasizing the focus on the people in the HPE Transformation Services for Microsoft Exchange offering…
10%
technology

10. Transform your digital workplace to hybrid Office 365
4 September 2019
Transform your digital workplace to hybrid Office 365
Minimal disruption of your business is our priority
Source systems
Target platform
Messaging
Public cloud
Migrate , calendar, contacts, archives and other messaging data including mailbox permissions and important client application settings.
Microsoft Office 365
Factory migration approach
HPE Migration Framework
Core components
Advanced components
Collaboration
Move and restructure content with metadata and access permissions as well as transform viable applications and collaboration system customizations.
Private cloud
Hybrid Solutions
Office 365 Dedicated
Communication
Hosted Office Servers
Replace a legacy conferencing and telephony system with on-premises platform or Cloud PBX including dial- plans, voic , call forwarding and other important settings.
On-premises
Office Server products
Other data sources*
*Other sources such as media server, project server or social collaboration system.
HP Confidential

11. Toolset for Microsoft 365 hybrid solutions
Vendor scope and Microsoft technology matrix
Assessment
Analysis & Reporting
Migration
System Management
Security & Compliance
Adoption
Business Enhancements
Infrastructure
Office 365
Active Directory
Exchange
SharePoint
OneDrive for Business
Skype for Business
Yammer
Windows

12. Porsche Informatik – Reference Story

13. Porsche Informatik (POI)
Porsche Informatik is a subsidiary of Porsche Holding Salzburg, exists for 60 years and is the largest and most successful car trading company in Europe.
Porsche Informatik have been under the umbrella of the Volkswagen-Group since March 2011.
POI stands for 160 solutions in 29 countries on four continents. 570 specialists shaping the digitalisation of the automotive trade.
Solutions which are for traders very important – for example and maintenance – as well as solutions for Car Connect or App Connect some of you have in your VW Cars.
They serve direct user (traders) with their solutions
Main principals are
Understanding processes to improve ongoing solutions.
Innovative solutions, cost-effective implementation.
Flat hierarchies and independent teams.
2017 the new board of Porsche Informatik decided to focus also on the internal working environment and this was the compelling event for us to position our skills and methodologies.
They started a complete transformation internally and decided to move to a business partner instead of an traditional IT department.
„IT organizations are evolving more and more to business partners and enablers of digital transformation. Innovation, agility and co-creation are the most important success factors.“
„IT organizations are evolving more and more to business partners and enablers of digital transformation. Innovation, agility and co-creation are the most important success factors.“

14. Drivers for Porsche Informatik
1. Lotus Notes End of Life
3. Productivity/Flexibility, Location Independence
2. Data Security
4.Employee requirements for a modern work place

15. The workplace of the future supports productivity/flexibility, is location-independent and "Secure by Design“, the employee is centric.
Platform Independent
Security & Data Protection
Modern Communication
New Data / Information Mgmt
63%
want a chat tool
Additional medium
to phone
Search for information in h/W
Work in teams
45%
have to exchange data with external companies

16. Non-Owned Car Dealers (POCSO)
Phased Approach for the Project Schedule
Jul 31
Dez 21
Dez 21
PHS AT + PIA AT EH Digital Workplace
Outlook
Teams
Sharepoint
Onedrive
Easy Connectivity
Jän 14
PHS International Office 365 (Shared) Services
Outlook
Easy Connectivity
Teams
Sharepoint
Onedrive
Jul 15
PHS Digital Workplace Konzept
Assessment
High Level Designs
Persona Analysis
Projectplan
Let‘s now take a look to the project schedule.
Last year we have finished the first phase of our project. We have done the assessements, the HLD and create a overall project plan.
Last Monday we got the final OK from our management board.
So we‘ll start with second project phase this year. We will rollout the Digital Workplace in Austria at the HQ and the Porsche Inter Auto.
The third phase is to enable Office 365 as a shared service for all of you - our countries.
The last phase is to migrated our non-owned car dealers to Office 365 in Austria.
Dez 29
152 tage
Jun 1 - Dez 29
Non-Owned Car Dealers (POCSO)
668 tage
Today
773 tage
2017
2017 – Pilot with 500 Users
Users
Users
> Users
2020
Notes Application Migration
9/4/2019

17. Project Scope - Digital Work Place @ POI
Plattforms
Internet Access
Device Management
Teams
SharePoint
OneDrive
Azure Active Directory
Microsoft MFA
Multifactor Authentification
AIP
Azure Information Protection
Data Classification
Conditional Access
PHS Tenant
Active Directory
DirSync
Rich Co-Existence (Free-Busy…)
IBM Notes
MS Fast Track Center (FTC):
Migration (no Archive)
Word
Excel
PowerPoint
OneNote
Forms
Planner
Stream
Delve
Outlook CA
Intune
Open Internet
Mobile
Web
Click-to-
Run
Apps
Portal
Windows
1 APO = Application on private Devices
2 COPE = Company Owned Personally Enabled
COPE2)
APO1)
Single Tenant Architecture
POI
Management of Change
& Training & Floorwalking

18. Overview of MoC Activities
Info campaign Before Start
Cascade
New IT-Portal with short quick refernces and Videos
Microsoft Teams Community for Direct and fast access to the users
Specific Trainings for specific groups (e.g. Assistant of the top Management)
Floorwalker on the Day after the migration
‚Help needed‘ Sign & Phone Nummer to call Floorwalker
Some weeks later QnA Session

19. MoC - E-Mail cascade PREPERATION ROLLOUT
T-28 Individual migration date
Link to landing page with FAQs
T-21 Technical ToDo‘s for the end user incl. UserGuide Link
T-11 Reminder for ToDo‘s
in a differen format
T-5 Reminder that migration will take place in 5 days
T-0 Welcome Mail Link to new IT Portal Links to the most important UserGuides
T+7 Did you already know?

20. MoC - Floorwalker Well trained Floorwalkers
Prevent high call volume at Service Desk the day(s) after migration
Support directly at End User Workplace
Fast and direct communication channel to Support- and Product teams
Door Plates

21. Project Governance Structure
Continuous communication
Issue
Strategic decisions
Report/Status Frequency
Status Meeting Every other week
POI Head of IT, Head of DWP, Teamlead Workplace, Teamlead Communication & Collaboration, Teamlead Support, HPE Overall PM
Solution
Overall Performance, Strategic Planning, Decisions,
Riskmanagement, new Opportunities, Approval of changes
Issue
POI Head of DWP, Teamlead Workplace, Teamlead Communication & Collaboration, Teamlead Support, HPE Overall PM, HPE Overall SA
Solution
Status Meeting Weekly
Change Requests On demand
Status Review, Analysis of open issues,
Definition of actions, Risk management
POI Stream Leads, HPE Stream Leads, HPE Overall PM
Changes, Issue
Solution
Status Update Weekly
Project Tasks/Risks Weekly
O365 Project Planning, Tracking open Issues & Actions,
Architectuals coordination

22. Project Governance using Microsoft 365 Components like Teams
Collaboration

23. Why HPE Pointnext Services?
Who is an Independent System Integrator with strong Alliances?
Who has a Proofen HPE Microsoft 365 methodology?
Who has Project Managers, Solution Architects and Technical Consultants with M365 migration project experience (incl. 3rd Party Migration Tools & MS FastTrack) who are certified – national and international?
Bankenerfahrung inkl. Referenz vorhanden
3rd Party-Software kann über HPE bezogen werden, wenn gewünscht
O365 wird im eigenen Unternehmen eingesetzt
Minimierung des Projektrisikos und Steigerung der Projekt Effizienz weil die Implementierung durch erfahrene HPE Consultants
Who has Migration experience for Cloud, Hybrid and OnPrem?
Who is able to deliver M365 Solutions End-to-End including Management of Change?

24. Thank you Thomas Strasser
Global Chief Architect - Digital Workplace Intelligent Edge - Practice Area Ask me about HPE Pointnext
Mail:
Gerald Six
Delivery Manager DACH & Russia
Advisory & Professional Services
Ask me about HPE Pointnext
Mail:

25. New digital workplace - Summary
Solution
Value to IT
Value to business
Value to people
New digital Workplace Environment from Lotus Notes and Windows 7 to Windows 10 and Office 365 including the following parts:
Overall Project Management for POI
Active Directory & Tenant Preparation
Network Readiness
SCCM 2016 Migration
Exchange Online Migration
Office 2016 Click-to-Run Implementation
Personal Productivity Implementation
SharePoint Online Platform Implementation incl. Pilot Apps Migrations
Management of Change
POI offers more than 160 services to car dealers (VW, Audi, Skoda, Seat …) in 26 countries. To be competitive they have to offer a state of the art Workplace solution, applications and services
With Microsoft Office 365 POI is able to provide a consumption based service based on their needs
With the new workplace they want to attract the best IT talents from the market!
State-of-the-art Workplace Environment strengthens POI’s position as a service and solution provider and increases service quality, collaboration and flexibility
The new Workplace Solution provides a scalable, agile and robust IT solution for the POI Group
New provided Enterprise Search will reduce efforts for searching content from 5h/week to about 30min/week
The provided Azure Security features improve the security and data privacy policies of POI
Balanced CAPEX & OPEX model with the freedom of a hybrid solution
Exciting employee experience Attractive, smart, efficient and modern workplace offers latest technology for better collaboration across teams inside and outside of POI
Enhanced Security and Data Compliance Information Protection allows end users easily to classify their documents
Secure and easy mobile working Secure data access from everywhere with every device
POI Digital Workplace is an official HPE reference (Video and Text available)