1. Human resource management – managing the human resources
Unit 4 Ch 9 HRM
Human resource management – managing the human resources

2. Overview HRM explains Finding staff Maintaining staff
Promoting and demoting
Making the best use of this most valuable resource

3. HRM deals with Manpower planning Recruitment and Selection
Training and Development
Performance Appraisal
Pay and Rewards
Employer/Employee relationships

4. MPP
Forecast needs
Calculate supply versus needs
Hire and fire

5. Recruit and Select Internal and External
Job description and person specification matched with employee CV and interview
References can be checked and IQ and other tests can be done

6. Job Descrpt
Title:
Salary
Hrs
Duties and responsibilities

7. Person spec
Academic qualifications
Experience
Characteristics
Skills

8. External FAS, recruitment websites, media outlets, head hunting
Adv : new skills and ideas, less jealousy, best qualified

9. Internal Promotions and demotions Transfer Quicker to settle in
Know the person
Motivates staff as they all try to get promoted
Cheaper advertising

10. CV ‘s Name address email education work experience
Hobbies references and sign and date
Covering letter or application letter
Date my address
Company details
Ref: Vancancy for ..
Dear sir/madam
Yours faithfully,
Sign and block capitals

11. Steps to recruitment and selection
After application letter screening takes place. E.g weed out the unsuitable
Shortlist of potential candidates are tested
IQ, Personality and aptitude tests
Called for interview
References checked
Job offered to first but if say no then to second person in order of who's best

12. Question on HRM What is it? What functions has it?
What are the stages?
Outline a job description, a person specification, a cv and a covering letter. Give the headings of each.
State external and internal ways of recruiting and give adv and dis adv
Explain MPP?

13. Training and DEVElopment
On the job- learn from a person inside , learn thru practise. Job rotations
Off the job- attends courses
Conferences
Development- life long skills and knowledge. Traiing is learning skills for a job. Dev is skills learnt for any job so they can seek promotions
Adv; better quality better profits
Flexible to cope with changes
Less supervision so managers more free, improves industrial relations as employees do jobs well

14. Final steps in recuitment
Interview , check refs and then offer job.
Adv;
Face to face can review if right cultural fit?
Disad;
Interview bias so use an interview panel
Stress interview; to test whether good under stress

15. Performance appraisal
Grading worker to help promotions
Step to set target and goals, evaluate progress, discuss reporting results
E.g on time for work? Good at team work? Speed of work?
Adv; can see who needs training, identifies those ready for promotion, helps decide on bonuses and pay rises, helps communication between worker and managers

16. Pay and rewards Basic wage
Hourly rates, piece rate *(paid for what you make), commision (more money if more sales),
Bonuses, benefit in kind (non cash payments free car or laptop to use), share ownership (give them share and make them part owners and they will work harder).
Profit sharing ( when the profits are higher the workers get a share)

17. Non financial rewards
Job enlargement ; more duites but same responsibility
Job enrichment; more responsibility and usew their full potential
Improved workin conditions; flexitime, longer holidays
Why? To improve motivation and attract the best staff

18. Industrial relations How employers and employees get on.
If good, motivation up productivity up
Less turnover and absenteeism, less advertising and training costs
Delegation cos of trust
Less strike which are costly and bad for the reputation
Hr manager should; regular open communication, proper grievance procedures, train managers, select good employees, train employees

19. Oral Questions On the job and off the job contrast?
Difference between training and dev is?
Performance appraisal explain..?
State e.g’s of financial rewards
State non financial rewards
Outline the role of the HR manager when it comes to Industrial relations

20. Conclusions Functions of HRM Internal and external methods
Job spec and person
Steps to recruitment
T and D
Rewards and performance appraisal
Industrial relations