1. Engagement Activities on offer from the BGL Academy
Building the next Customer Service Talent

2. What we can offer
BGL would like to support your career education and can support with the following engaging activities:
Apprenticeship information and support
Assemblies to year 10 and above
BGL Apprenticeship talks that last minutes
Attendance at your Career fairs/conventions to offer advice and guidance
Employability skills
CV writing workshops
Mock interview sessions
Work experience opportunities

3. Assemblies
We offer assembly presentations on the BGL Customer Service Apprenticeship scheme catered to students in year 10 and above. Assemblies offer increased knowledge of other career options available
Increased confidence when deciding career options
Assemblies can be catered for whole year groups if you have the capacity.
Duration: 15 – 30 minutes
Providing up to date information about the BGL customer service Apprenticeship and Apprenticeships in general.

4. Apprenticeship Talks
Informative Classroom talks and workshops to help inform and guide people about Apprenticeships.
Duration minutes to accommodate schedules
Give more informed information about the BGL Academy Customer Service Apprenticeship
Allow people to make more informed decisions about the options that are available to them.
These talks allow people to ask BGL questions specific to Apprenticeships, BGL and Customer service

5. Careers Fairs and Conventions
We can offer our BGL information and guidance around Apprenticeships and more specifically what BGL can offer, some of the types of events we can accommodate are:
Careers fairs or conventions with attendance from both parents and students
Parental/student drop-in advice and guidance evenings allowing BGL to deliver their expert advice
Allow students to meet BGL face-to-face
Allow you to see what Apprenticeship opportunities are available from us at this moment in time or in the pipeline.

6. CV Writing
We can offer support with advice and guidance on CV formatting, offering students the following:
Awareness of how to use a CV to sell yourself
Understanding of effective content and formatting
What BGL as a company look for in applicant CV’s

7. Employability Skills
Classroom talks and workshops to help inform and guide people about employment skills that could benefit them in employment and an Apprenticeship
Benefit from increased confidence, aspirations and motivation to progress into employment and skills development.
Understanding of Employment skills that are beneficial and the benefits of school subjects and achieving their full potential

8. Mock Interviews
BGL can offer advice and guidance on any mock interview preparation you may offer, which creates an interview situation as close to reality as possible.
BGL can offer individual constructive feedback and guidance in a low- stress environment
Understanding of employer expectations from BGL
Can reduce interview anxiety by ensuring you are familiar with the situation

9. Work Experience
BGL can offer work experience opportunities to people who are looking to enhance their skillset.
Work experience opportunities at BGL can offer the following:
Improvement in communication skills
Supervised and structured, hands-on experience
Skills that will be recognised in other workplaces
Benefits from improved self-confidence and self-esteem
Understanding of the day-to-day operations in a workplace
Ensures that participants are able to make more informed choices

10. Elements