1. Certificate in Employability Skills Confidence and Motivation

2. Overview Unit 431 – Developing Personal Confidence Unit 462 – Applying for a Job Unit 323 – Attitudes and Values for Personal Development Unit 432 – Understanding Assertive Behaviour Unit 448 – Awareness of Stress and Stress Management Unit 404 – Effective Communication Unit 407 – Interview Skills Unit 411 – Working as Part of a Team

3. Your Learning The Certificate in Employability Skills is delivered over 10 days. Your learning will be delivered by: the tutor e-learning group activities completing workbooks that will be used as evidence for the qualification

4. Developing Personal Confidence You will: 1.Identify confident behaviours 2.Review your own confidence 3.List your personal achievements 4.State the importance of transferable skills 5.Identify your personal strengths.

5. Applying for a Job You will: 1.Be able to create a CV 2.Be able to complete an online and offline job application form 3.Be able to apply for a job online 4.Be able to create a covering letter

6. Attitudes and Values for Personal Development You will: 1.Understand the importance of personal attitudes and values 2.Understand how to develop personal strengths

7. Understanding Assertive Behaviour You will: 1.Define assertive behaviour 2.Explain when it is appropriate to act in an assertive manner 3.Describe the positive and negative effects of assertive behaviour

8. Awareness of Stress and Stress Management You will: 1.Identify and describe the symptoms of stress 2.Describe how stress changes behaviour 3.List and describe the short-term effects of stress 4.List and describe the long-term effects of stress 5.List and describe a range of stress management techniques 6.Identify support services available to help with stress management

9. Effective Communication You will: 1.Identify and demonstrate effective verbal and non- verbal communication techniques 2.Describe confident, assertive, passive and aggressive behaviours 3.Define and give examples of positive and negative feedback

10. Interview Skills You will: 1.State the information you need to prepare for an interview 2.Research company information to take to your interview 3.Prepare to travel to your interview 4.List the key considerations when preparing for an interview 5.Describe and demonstrate key interview skills 6.Attend a mock interview 7.Know how to prepare a presentation for an interview

11. Working as Part of a Team You will: 1.State what is meant by the term team 2.Give an example of a successful team 3.List different types of team 4.List different team roles 5.List the factors that make a team effective 6.Give the benefits of team working 7.Identify methods of making team decisions 8.Describe a method to avoid conflict within a team 9.Plan to work towards a team task 10.Complete and evaluate a team task

12. Certificate in Employability Skills Confidence and Motivation