1. Staff Training and Development: How to Get There from Here
STAFF TRAINING & DEVELOPMENT (PLI NYC)
Practising Law Institute
Law Library 2008: Skills, Strategies & Solutions
February 27, 2008: San Francisco, CA
March 5, 2008: New York City
Staff Training and Development: How to Get There from Here
Joan L. Axelroth
Axelroth & Associates
Library & Information Management Consulting
PLI Law Library 2008

2. Staff Training and Development: How to Get There from Here
Identifying the Right Destination
Plotting a Course Using Internal and External Resources
Finding Support Along the Way
PLI Law Library 2008

3. Staff Training and Development: How to Get There from Here
Identifying the Right Destination
PLI Law Library 2008

4. How to Get There from Here: Identifying the Right Destination
Step One: Look At What You Need
LIBRARY MENU
Positions
Know-How
Director
Systems Manager
Research Manager
Systems Librarian
Research Analyst
Reference Librarian
TS Librarian
TS Senior Assistant
TS Assistant
Knowledge
business of law
legal literature
LC classification
netiquette
Skills & Abilities
db searching
budgeting
oral, written communication
Attributes
customer service orientation
PLI Law Library 2008

5. How to Get There from Here: Identifying the Right Destination
Step One: Look At What You Need
LIBRARY MENU
Positions
Skills
Director
Systems Manager
Research Manager
Systems Librarian
Research Analyst
Reference Librarian
TS Librarian
TS Senior Assistant
TS Assistant
Database searching
Teaching
Data entry
Create PPT slides
Budget preparation
Prepare time reports
Supervise
HTML coding
Copy cataloging
Printer repair
Setting priorities
PLI Law Library 2008

6. How to Get There from Here: Identifying the Right Destination
Step Two: Look At What You’ve Got B
Straight
Path C
Fork in
the Road A
Current
Job
PLI Law Library 2008

7. How to Get There from Here: Identifying the Right Destination
Step Three: Match Them Up
1 + 2 = DESTINATION
Position
Know-How
Required
Missing
New Reference Librarian
Firm culture
Department standards
Netiquette
Legal system
Business sources
Database searching
Newsletter articles
Presentations
Livedgar
PowerPoint
PLI Law Library 2008

8. Staff Training and Development: How to Get There from Here
Plotting a Course Using Internal and External Resources
PLI Law Library 2008

9. How to Get There from Here: Plotting a Course
Library
Organization
Outside
PLI Law Library 2008

10. How to Get There from Here: Plotting a Course
Library
Teaching -- in the dept.
Teaching -- outside the dept.
Current awareness
Association memberships
Informal opportunities
PLI Law Library 2008

11. How to Get There from Here: Plotting a Course
Organization
Practice Groups
Departments & Committees
Professional Dev’t
Associates IT
Paralegal
Secretarial
PLI Law Library 2008

12. How to Get There from Here: Plotting a Course
Outside
Associations
e-learning
Programs
Vendors
Reps
Libraries, Universities, etc.
PLI Law Library 2008

13. How to Get There from Here: Plotting a Course
BEST PRACTICES
Debevoise & Plimpton LLP
Latham & Watkins LLP
Morrison & Foerster LLP
Reed Smith LLP
PLI Law Library 2008

14. Staff Training and Development: How to Get There from Here
Finding Support Along the Way
PLI Law Library 2008

15. How to Get There from Here: Finding Support
Institutionalize the program
Include costs in budget
Establish policies & procedures
Set schedules, create templates
Provide a stake
Require knowledge sharing
Track, count & report
Establish feedback mechanisms
PLI Law Library 2008

16. How to Get There from Here: Finding Support
Make use of technology
Consider:
Documents
Comments
Discussion
Techniques:
Wikis
Blogs
Listservs
Newsletters
PLI Law Library 2008

17. How to Get There from Here: Finding Support
Rely on others
Rely on yourself
PLI Law Library 2008

18. Joan L. Axelroth Axelroth & Associates
Library & Information Management Consulting
Direct Line: (301)
Cell: (240)
Website: