1. Retrospect Sales & Technical Master Presentation Covers Win v8 and Mac v10

2. Copyright ® 2012 Retrospect, Inc. Retrospect Backup & Recovery Software Award-winning backup and recovery software with over 23 years of tried and true development currently protecting millions of computers worldwide Easy-to-manage application that automates the backup process for networked computers in small and midsize businesses, small office/home office, environments, Universities, departments in large companies and government offices Delivers enterprise-level features that small and midsize businesses need, without requiring dedicated IT staff to manage backup and recovery 2

3. Copyright ® 2012 Retrospect, Inc. Retrospect Solves Customer Challenges Retrospect protects business-critical digital assets Nearly 100% of business data is now digital -Most small businesses that suffer a catastrophic data loss fail within 12 months. Mitigates vulnerability to disaster like fire, flood, and theft -Makes it easy to keep offsite copies -Complete backups include OS, apps, user data and settings Minimizes business downtime in the event of a system failure or data loss Laptop and desktop computers maintain 80% of a companys critical data -Retrospect dynamically protects endpoint data, even on laptops that come and go 3

4. Copyright ® 2012 Retrospect, Inc. Retrospect Solves Customer Challenges Retrospect saves money and resources -Fits into limited SMB and SOHO budgets -Provides broad protection without complexity or high demand on IT resources Protects against the high cost of data loss -Loss of business data = loss of business -Data recovery services are extremely expensive and don't always deliver Scalable to handle rapid data growth and increasing demand -Smart Incremental backups and Smart Restores copy only unique files -Protects open-file data sets that span multiple volumes 4

5. Copyright ® 2012 Retrospect, Inc. Retrospect Solves Customer Challenges Retrospect offers peace of mind Automated fire and forget design keeps data protected with little or no babysitting -iOS app and email reporting keep admins informed Ensures compliance, data security -Encrypted backups safeguard sensitive information thats susceptible to loss or theft -Supports Write-Once Read-Many (WORM) digital tape archiving Special benefits offer additional protection -Detects failing hard disks sending an alert for immediate backup -Bare metal disaster recovery of non-bootable systems 5

6. Copyright ® 2012 Retrospect, Inc. Retrospect Protects… Servers, desktops, and notebooks Mixed-platform environments with Mac, Windows, and Linux systems Designed for deployments of 1 to 500 (1,000) users -Small and medium businesses with a best value for business of 25 to 100 users -Small offices and home offices 1 to 25 users -Universities, High Schools and Elementary Schools -Banks, Doctor Offices, Hospitals, Law Firms, Real Estate Offices, etc. -Departments in larger corporations, government, schools 6

7. Copyright ® 2012 Retrospect, Inc. Key Retrospect Technologies Saves Money & Resources Powerful, Flexible and Reliable to Meet Business Needs Provides Security & Peace of Mind 7 Smart Incremental technology eliminates need for full backups Self-adjusting Proactive backups maximize resources NEW Instant Scan increases performance by 50% Automated disk grooming removes outdated files File-level deduplication saves time and storage space Remote management of multiple Retrospect servers saves time and money Protects Mac, Windows, and Linux computers NEW Supports disk, NAS, WebDAV cloud storage, tape drives, libraries, and flash drives Performs multiple simultaneous operations NEW Dissimilar Hardware restores to an entirely different computer NEW VMWare Integration protects virtual environments Delivers perfect point-in-time restores every time, from individual files to entire volumes Multiple levels of encryption protect data and ensure secure network communication Easily maintains multiple, independent Backup Sets for added reliability Retrospect S.M.A.R.T client failing disk alert for immediate backup Automatic client detection and login ensures protection Retrospect is built on more than two decades of network data protection expertise

8. Copyright ® 2012 Retrospect, Inc. Typical Retrospect Configuration One computer acts as the Retrospect backup server -Can run either Windows or Mac OS (doesnt require a server OS) -Manages the backup operations (backup schedules, disk space reclamation, etc.) Other computers are protected as clients -Clients can be physical or virtual, running Windows, Mac OS, or Linux -Combination of servers, laptops, and desktops -Optional encryption and public/private keypairs provide additional security -Flexible client control options can be granted Remote management options -Retrospect independent interface ability can run from any computer -New iPhone & iPad app give you monitor and specific control App Server Exchange Server MS SQL Server Retrospect Backup Server File/Print Server Backup data DAS NAS SAS iSCSI FC Disk Tape RDX/Rev WebDAV Cloud iPhone/iPad Control and Monitoring 8

9. Copyright ® 2012 Retrospect, Inc. Retrospect 8 for Windows NEW Instant Scan 50% increase in performance NEW Dissimilar Hardware – Complete restores to entirely different computers NEW Cloud Storage Support – WebDAV NEW Windows 8 fully supported, Exchange 2010 Support IMPROVED VMware Integration – ESX 4 and ESXi5 environments IMPROVED Bare Metal Disaster Recovery IMPROVED On-demand user backups and restores (Free!) Backup of open files like email, CRM and database applications 9

10. Copyright ® 2012 Retrospect, Inc. Retrospect 10 for Mac 10 NEW Instant Scan – 50% performance increase NEW Mountain Lion OS fully Supported WebDAV storage supportbackup and archive to private cloud or other Internet-connected storage IMPROVED On-demand user backups and restores AES-256 encryption of backup data Detection and notification of a failing hard disk so that it can immediately be backed up Great valuehigh in features, low in price

11. Copyright ® 2012 Retrospect, Inc. Core Retrospect Product Line Licensed to Protect…Windows ProductMac ProductMSRP 1-3 Win/Mac/Linux PCs (does not support servers) Retrospect ProfessionalRetrospect Desktop $119 $249* 1 Windows Server 2003/2008, no PCs (does not include tape support) Retrospect Disk-to-Diskn/a $379 $509* Windows SBS with SQL, unlimited PCs Retrospect SBS Premium (includes Exchange, SQL) n/a $729 $869* 1 Windows or Mac Server, up to 20 PCsn/aRetrospect Single Server 20-client $479 $609* 1 Windows or Mac Server, unlimited PCsRetrospect Single Server Unlimited $679 $809* Unlimited Win/Mac Servers and PCsRetrospect Multi Server $1,409 $1,669* 11 *Pricing includes 1 year annual support and maintenance (ASM); Mac Single Server Unlimited and Multi Server only available w/ ASM.

12. Copyright ® 2012 Retrospect, Inc. Retrospect Add-ons Product Available for Windows? Available for Mac? Open File Backup protects Windows files (on NTFS file systems) that are open and in use, including multiple volumes and business-critical server applications like e-mail, database, CRM, accounting, or proprietary applications. Yes NEW Dissimilar Hardware allows Retrospect to perform a complete restore – including the operating system – to entirely different hardware YesNA IMPROVED VMware Integration Retrospect server-level products support file- and image-based off-host backups of VMs in ESX 4 and ESXi 5 environments Yes NA Advanced Tape Support improves backup times to tape libraries and autoloaders by utilizing multiple tape drives in parallel, including stand-alone drives, drives in libraries, or drives in autoloaders. Yes Microsoft SQL Server Agent provides fast, precise full backups, or differential, log, and log no truncate backups of Microsoft SQL Server while online. Automatically restores a SQL server to a specific point in time. YesNA Microsoft Exchange Server Agent provides precise, hot backup of Microsoft Exchange Server. Automatically restores an Exchange server to a specific point in time. YesNA Annual Support and Maintenance delivers a full year of toll-free (from within the US) 9x5 phone-based technical support with the ability to submit a webticket 24x7, online and phone-based interaction with technical support agents, and free upgrades and updates of your Retrospect software products released during the term of the contract. Yes 12

13. Copyright ® 2012 Retrospect, Inc. What to look for? 13 Opportunities (pain points to watch for) Frustration with current office back up? (Price point and/or technical issues) Looking for full system restores of desktops and laptops? Business compliance requirements (encryption, archiving) Cross-platform clients needing to be protected Asking about cloud backup and archive Exchange and/SQL database protection Virtual Machines needing backup Switching from tape to disk backup Any purchases of Servers, competitive support renewals, new laptops, purchasing new storage

14. Copyright ® 2012 Retrospect, Inc. Why Recommend & Sell Retrospect? Retrospect is tailor-made for Resellers whose focus is on the small to medium size business (SMBs) that need a rock solid critical data protection solution with lots of built-in value. -Makes you money More cost effective pricing compared to other backup solutions – keep higher margins Build or add to your IT consulting services with a reliable data protection product Complimentary and/or alternative data protection solution for your product portfolio Partner program offers additional rebates and margin enhancements -Saves you time and resources Focused backup of critical data for flawless restores Easy to configure with flexibility to remotely manage capabilities Tech Support team that wants to support you and your customers -Enhances your reputation and trust with your customers Reduces risk by verified backed-up critical data Highest levels of encryption so your data is safe from hackers/theft Partnership with a company that values your success 14

15. Copyright ® 2012 Retrospect, Inc. Bottom Line: Why Choose Retrospect? Saves money Easy on SMB budgets Protects against the financial impact of data loss on business Scalable to handle rapid data growth, rising access demands Doesn't require dedicated IT staff Doesn't require a Windows Server Protects businesses Safeguards business from fire, theft, flood, failure Delivers true cross-platform protection Minimizes business downtime in the event of a system failure or data loss File-based backups with point-in-time snapshots offer different restore scenarios depending on your needs Gives peace of mind Automated backups Compliant Dedicated customer support team 15

16. Copyright ® 2012 Retrospect, Inc. SUPPORTING SLIDES Begin 16

17. Copyright ® 2012 Retrospect, Inc. Why Choose or Change to Retrospect? Retrospect has been evolving over the last 25 years with a laser focus on protecting critical data for small to medium size business, branch offices, departments in enterprise companies, and professionals. -Automated and prioritized desktop and laptop protection that just happens -80% of critical data resides on laptops and desktops – not servers. -Flexible data destinations for local (faster data restore) and offsite for (data archive for theft/disaster protection) -Great value with cost effective options that include everything necessary to protect your computing environment -An example: Protect 5 servers and 100 laptops with 1 Retrospect product for less then $1500 17

18. Copyright ® 2012 Retrospect, Inc. Why Recommend & Sell Retrospect? Retrospect is an excellent data protection solution for the millions of small to medium size businesses that are in the market for their first backup solution or looking for an alternative solution. -Easy to quote – Product pricing is by sku so no complicated percentages to manage when selling clients or support agreements (one price, one product) Product names easy to understand and explain Easy to match competitor products -Keep higher margins Against our competitors we have more value with better pricing that keep margins high – Especially when pitched as an alternative product 18

19. Copyright ® 2012 Retrospect, Inc. North America Customers 19

20. Copyright ® 2012 Retrospect, Inc. Retrospect for iOS Monitors multiple Retrospect servers -Supports both Windows and Mac editions Connects via TCP/IP over a Wi-Fi or 3G/4G network Controls backup and restore operations -Run any script or pause any activity by tapping it View information about all aspects of Retrospect -Provides at-a-glance status for all monitored Retrospect servers, using status icons and progress bars for currently running activities -View details for Reports, Activities, Past Backups, Scripts, Sources, Media Sets, Devices, and the Operations Log Free for iPhone and iPad 20

21. Copyright ® 2012 Retrospect, Inc. WebDAV Support Access to storage via standard WebDAV protocol -WebDAV is built into modern operating systems and easy to configure -Communicates via HTTP port 80, which streamlines configuration and compatibilityno need to configure routers or firewalls -More secure and better performing than FTP Complements local disk backup by providing easy offsite storage Allows for private cloud storage services Backups to WebDAV storage can be set to exclude unnecessary data (OS, apps, etc) Common strategy: Daily backups to local disk, weekly copies of critical data to WebDAV cloud storage 21

22. Copyright ® 2012 Retrospect, Inc. COMPETITIVE SLIDES Begin 22

23. Copyright ® 2012 Retrospect, Inc. Mac Backup Software Features Comparison 23 FeatureRetrospect 10PresSTORE 4.4CrashPlan PROe 3.3Time Machine 10.7 Protects Mac, Windows, Linux systems Protects applications, operating system, settings Only on servers Supports direct- and network-attached disk storage Supports tape drives, libraries, bar code scanners Supports Internet-connected cloud storageAny WebDAVProprietary Ability to archive files (with opt. deletion of originals) Ability to copy (synchronize) files in native format Backup of block-level changes to files Data deduplication across multiple computers and volumes Same path onlySame computer only Disaster recovery capability for any backed up computer Only for servers Precise, point-in-time restores from incremental backups Restores unwanted files End-user backup and restore on demand Comprehensive verification of backed-up data Scheduled only Powerful file filtering for backup, copy, and restore operations Limited without CLI Network transmission and data encryption options Network only Data only iOS app for monitoring and controlling multiple backup servers

24. Copyright ® 2012 Retrospect, Inc. www.retrospect.com/supportwww.retrospect.com/support for free on-line resources Video Training, Knowledgebase, Forums Sales Hotline: 888-376-1078 Questions, quotes sales@retrospect.com Conference call requests, questions, quotes Additional Resources 24