1. The use of volunteering to deliver sustained jobs
Richard Clifton, director of business development

2. About CDG Formed thirty years ago in Wandsworth
Supported more than 30,000 people in 2011
Delivers Work Programme in four regions (London East as prime)
Employs 350 staff across 23 centres and sites across London and the south east

3. London East delivery

4. Work Programme: positives
Established and recognised programme
Maturing partnerships with:
employers
supply chain partners
- regeneration initiatives, and
local councils and others.
More customers
Thousands of jobseekers finding work

5. Work Programme: to do list
ESA customers
Better joining-up of funding and initiatives
Stronger links between employment and skills
Economic backdrop – but there are jobs!
Harnessing the strength of the third sector

6. CDG Volunteers
Launched as part of our charitable and public benefit in 2011
Part of a national scheme, the Expert Volunteer Initiative, launched in 2010
Winner of DWP Supplier Excellence Award for best third sector contribution

7. The role within Work Programme
CDG Volunteers provide additional support for customers of Work Programme
Complement the work of paid delivery staff
Linked to a centre
100 volunteers so far in London East (with 100 in the pipeline)
Help for all participants in London East, whether in CDG centre or with delivery partner

8. Adds value to the jobseeker journey

9. Who they are Volunteers include people:
with experience in the field participants want to work in
who have experienced the barriers participants face
those with coaching and mentoring skills
who want to volunteer their skills such as retired teachers and HR professionals, or
volunteering as part of company volunteer schemes.

10. What they do
Flexible role, according to skills and interests of volunteer
The role could include:
specialist information and coaching sessions (either one to one or in groups) pre and post employment
focused additional help for jobseekers with low IT levels
providing extra support for those with low level numeracy and literacy
extra industry specific one-to-one help with CVs, application forms or cover letters, and
conducting mock interviews.

11. Infrastructure and support
Support team of eight (two dedicated to London East)
Structured recruitment and vetting process
Interviews and two references
Enhanced CRB check (CDG pays)
Must commit to between two and ten hours each month
Induction and training
Assigned to centre and managed by centre champion
Regular supervision and support

12. Any questions?