1. OneStart Retreat 13 August 2003 onestart.iu.edu
OneStart, UITS, Indiana University

2. Lunch Welcome & overview: Morning Session Afternoon Session
Thinking about information and services
Overview of the updated OneStart interface and publishing approach
Afternoon Session
Subject area teams focus on approaches to OneStart publishing of information and services
Lunch

3. Objectives for the day
Think about the evolution of services and information for IU’s community of users
Inform and educate regarding OneStart
Discuss UITS strategy for service/information delivery via OneStart

4. Group activity #1
Assume that you are a [student/staff/ faculty/alumnus] per your group’s assignment
Identify institutional information that should be easily accessible to you
Identify services that should be easily accessible to you
Use the flip charts to list information/services. List as many as possible
Your team has 20 minutes….go

5. Group activity #1
Review

6. Where are we today
Library
SIS
Oncourse
UITS, etc.
Users must know the path to each silo…one size fits all
Silo’d data/services not integrated…user must consolidate and find related information and services
Redundancies abound, interface inconsistencies, expensive maintenance… it will get worse.
Services:
Data:
www

7. What is UITS’ strategy for delivery of info/services?
Distributed service/content publishing by the owners of those services/data
Persistent authentication, single sign-on
Customization via choice, roles, membership
A place for presenting my data (e.g., integrated calendar) rather than paths to data sources
Delegation (think Tivo™)
Early examples show the way:

8. A reasonable objective for IU?
An example
A user’s information reports to him/her.
Disparate, unplanned
integration.
Not just paths to other systems or services, but consolidated, relevant information.
Subscriptions
Automatic groups
Delegation
A reasonable objective for IU?

9. OneStart to IU services and information
Library
SIS
Oncourse
UITS
onestart.iu.edu
Services:
Data:
Portal
Authentication
Customization
Workflow
Delegation

10. Post-PC future of mobile computing
Portal
Services connect to the Portal and the Portal connects to the evolving plethora of wireless, mobile computing devices headed to campus. Connecting each service is infeasible.

11. Demonstration and Dialogue http://onestart.iu.edu
OneStart
Demonstration and Dialogue

12. Role-based customization
OneStart presents tailored information and services based on a user’s role(s)
Student
Faculty
Staff
Alumni

13. A few terms… Tab Subtab Page Channel Role
Invokes a page [and optionally a collection of subtabs]
Subtab
Invokes a focus page (a single full width channel)
Page
Is a collection of channels (or a single focus page)
Channel
Is information or a web-based service
Role
Is derived from membership in a GDS group (from PeopleSoft) and it enables/restricts access to tabs

14. TABS invoke a PAGE &/ SUBTABS, SUBTABS invoke FOCUS PAGES,
ROLE
SUBTABS
CHANNEL
IMMUTABLES BAR
Thus….
TABS invoke a PAGE &/ SUBTABS,
SUBTABS invoke FOCUS PAGES,
PAGES are collections of CHANNELS
…all published for a ROLE(S).

15. Tabbed interface & subtabs
ITSP ACTION 37:
“UITS, working with the users of IU's administrative systems, should develop a common interface environment that will support the efficient and effective accomplishment of the day-to-day administrative tasks of the University.”
“These [faculty, staff, students, service providers] … groups need and will benefit most from consistent and integrated access to the applications, data, and systems…. This common interface environment should be implemented across all commonly used desktop computing platforms and operating systems.

16. Persistent navigation bar
Navigate among services and still retain navigation among tabs
User attention fluidly shifts between
focused activity that needs a large screen space
Focus Page
monitoring/checking activity that can be integrated
[Channel] Page

17. Immutables bar Persistent Items Action Items List Search Field
Workflow indicator for the Eden Workflow Engine
Search Field
Immediate access to Google, IU, KB searches
Role Selector
Student, faculty, staff, alumni

18. Workflow: Eden’s Action List
True workflow…moving documents/ transactions from initiation to completion
A single place for all IU action requests
Assignable routing paths with status tracking
Automates IU’s business rules
Direct access to the data/service for action (not a menu)
Digital signatures on transactions
“Stop the paper/ insanity”
More to follow….as Eden evolves beyond HR/ERA
alerts of Action Items are optional

19. Community services Calendar Threaded Discussion Classified Ads
Integrated calendar
Oncourse, Exchange, IU Events, etc.
Threaded Discussion
Generic threaded discussion tool
Classified Ads

20. Personalization Users can change the portal for the way they work
Subscribe/unsubscribe to channels and alerts
Set application parameters – activity and report parameters, stocks, dates, and chat defaults….etc.
Format portal page – colors, fonts, columns, …
Create/edit profiles
Add/remove links

21. Co-Branding
A future release will support a co-branding concept for Role/Group owners

22. Publishing a channel Channels are the basic building blocks
Service
Find a book, check a waitlist, pay for tickets
Information
An integrated calendar, class announcements, HR benefits signup deadlines, CNN headlines
Publishing requires
A URL, title, height in pixels ( pixels)

23. Adding a channel to a page
Drag and drop publishing
Filtered by role and GDS groups
Managed by role owners or via user personalization

24. Publishing a focus page as a subtab
A focus page can be an existing service/website...but…
It can be leaner as OneStart provides navigation and other formerly silo’d services

25. Publishing example
Create a tab for students who are members of any IUB fraternity or sorority
Channel page should include ?, ?, ?
Subtabs should include ?, ?, ?
Create a tab for students who are members of the Gamma Gamma Moo fraternity

26. Group activity #2 Delivering IU services and information via OneStart
Work in small groups to discuss near- and longer-term opportunities for using OneStart
Which information/services would users value most? How could those services/info be represented as channel or focus page?

27. Timeline Communication plan Open Issues? Questions?
Wrap-up Session
Timeline
Communication plan
Open Issues?
Questions?

28. Migrate to Linux -Open Source Prep
Timeline
Discussion Forums/ Threaded Messaging 1.0
Migrate to Linux -Open Source Prep
Tabbed Interface
OKI-based
Services
IT Support
Services Channels
JAN 04
FUTURE
OCT
Calendar 1.1
Integrated Course
Schedule/Events-
Mtg. Requests
Between Calendar
Users
Oncourse Dashboard Channel
Instant Messaging
Chat 1.0
Student Self
Service (SIS)
Mobile Channels
Standards/
Services
Polling 1.0
Appoint OneStart Steering Committees
Webmail CAS
Authenticated

29. Communication plan Communication Task Force Charged
Develop a coordinated and integrated plan for communication about OneStart for students, faculty and staff on all IU campuses.
Timeline set for late Oct/early Nov - prior to Jan SIS activity
Target content publishers early

30. OneStart Retreat 13 August 2003 Onestart.iu.edu
OneStart, UITS, Indiana University