Your Link to MSPs From Across the Nation

Your Link to MSPs From Across the Nation

Learning Objectives Describe the history of NAMSS, strategic initiatives and impact on the industry. Identify elements of the NAMSS Leadership and Volunteer Pathways to better support the profession. Discuss verification benchmarks and grassroots efforts NAMSS is supporting to improve credentialing efficiencies.

History of NAMSS NAMSS firsts: formed in California in 1971
national conference held in 1977 certification process initiated in 1978 History of NAMSS In The 1970s: Charlotte O. Cochrane along with Joan Covell spearheaded the formation of the Medical Staff Secretaries Association with 20 members as a forerunner to NAMSS. 18 months later the groups official publication, Overview was born. The first national conference was held in 1977 in Chicago, Illinois. In 1978, the certification process was instituted and the articles of incorporation were filed, making 2018 NAMSS’ 40th anniversary! The Committee on Continuing Education worked diligently to provide a basis for recognition and achievement for the profession.

History of NAMSS (cont.)
Growth of NAMSS Membership grew from initially under 60 members to over 6,000 members in 2018 Membership demographics have changed from primarily traditional hospital credentialing/privileging members to a strong presence of managed care members. Increasing presence of international members New affiliation with the American Health Care Lawyers Association (AHLA) has also enriched and diversified our membership. History of NAMSS Growth of NAMSS In 1980, membership grew and NAMSS got a new name. Educational programs have grown out of member type and member needs assessments NAMSS has connected with our international colleagues to learn more about them and their needs “how can we help you?” Reciprocal affiliation membership opportunities with discounted rates have been established between NAMSS and the AHLA

Partnering with State Leadership Our Industry Journal was renamed Synergy - new facelift in 2016 Ability to be Dual Certified – became a reality Education extends to managed care Leadership Council - journey to leadership Leadership Certificate program – Fall 2016 State of the Profession Report In 1989, state presidents came together at the first State President’s Educational Retreat. This is an annual event with ongoing learning and leadership training, CE credit earned as well “Overview” to “Synergy”, occurred in 1998 along with a new facelift in We are always encouraging members to submit articles. Late 90s the CPCS became an additional certification option In 1994, education was extended to the managed care field Leadership Council developed in focus on developing leaders, NAMSS through its educational programs has been on this trajectory ever since. New educational modules are introduced on regular intervals This has culminated into the development and implementation of our new Leadership Certificate program - the live course offered for the first time at the Fall 2016 NAMSS Conference (this is a two part course with on-line modules to be completed prior to the live course) In 2016, NAMSS also released the State of the Profession report. Evolving over the past 40 years from a profession that encompassed primarily clerical positions, the medical services profession now spans a wide range of employment settings and requires a specific knowledge base and professional core competencies. Through the State of the Medical Services Profession Report, NAMSS seeks to raise awareness, educate, and obtain recognition within the healthcare industry for MSPs as a true and valuable profession.

NAMSS Increased Technology NAMSS PASS™ launched in 2013 Synergy and NAMSS Gateway both electronic Website Updated in 2015 Membership/renewal on-line Virtual Conference Mobile App for certification/recertification applications History of NAMSS in The 2010’s: In 2013, NAMSS PASS was launched. In 2014 NAMSS published the first issue of NAMSS Gateway which is a monthly electronic newsletter delivering the latest industry updates to its members. NAMSS also updated its look with a brand new website. Virtual Conference attracts more attendees each year/investment in technology has served the membership well The certification and recertification applications both moved online and the NAMSS association mobile app was launched.

What Does NAMSS Do for MSPs?
Serves as the voice of the profession, advocating on behalf of MSPs across the nation Government Relations & Industry Partnerships Provides education in support of professional development Supports state affiliates and associations on the local level Marketing What Does NAMSS Do For MSPs?: As you can see through the topics discussed at the annual roundtables, NAMSS is very committed to Government Relations and Advocacy. NAMSS will continue with these efforts and similar projects to advance the profession and advocate on behalf of MSPs.

Strategic Objectives (2016 – 2018)
Objective 1: Ensure that NAMSS professionals are qualified, skilled and competent in assessing healthcare providers Objective 2: Emphasize NAMSS professionals as “the gatekeepers of patient safety” Objective 3: Establish a recognized career leadership pathway for NAMSS professionals who are assessing the competency of healthcare providers As part of our strategic initiatives, three objectives were established to ensure that we continue to stay focused on creating more value for NAMSS members: Ensure that NAMSS professionals are qualified, skilled and competent in assessing healthcare providers Emphasize NAMSS professionals as “the gatekeepers of patient safety”, the beginning of the revenue cycle, and Establish a recognized career leadership pathway for NAMSS professionals who are assessing the competency of healthcare providers NAMSS is working diligently on a number of projects and advocacy work in order to fulfill these overarching goals.

Achieving our Objectives
Ensure that NAMSS professionals are qualified, skilled and competent in assessing healthcare providers Develop a new competency model which includes additional skills and knowledge areas outside the traditional functions of the profession. NAMSS recently performed a job task analysis aimed at identifying knowledge gaps that may exist within the industry due to expanding roles and responsibilities for the traditional MSP. NAMSS has evaluated the data gleaned from the survey, and has identified several key areas where we feel that the association may currently underserve industry professionals. In 2016, NAMSS began to utilize the data to begin to create new education and resources aimed at filling the knowledge gaps identified from the data.

Emphasize NAMSS professionals as “the gatekeepers of patient safety” Educate the public and stakeholders on the profession’s role of assuring that providers are qualified, competent, and professional to ensure patient safety, reduce risks and improve quality outcomes for the patient Become the “go-to” organization for the profession Actively educate and advocate to implement the Ideal Credentialing Solution (ICS) Promote best practices Keeping in line with the second objective of our strategic plan, NAMSS has also been working to influence positive change in the MSP environment and helping members adapt to that change by doing the following: Actively educating about and advocating to implement the ideal credentialing standard, Creating NAMSS PASS, our online, primary sourced gap analysis database for MSPs, and Working to enhance the visibility of credentialing professionals to create recognition within the HR world.

Establish a recognized career leadership pathway for NAMSS professionals who are assessing the competency of healthcare providers Enhance and support NAMSS professionals with the skills and confidence needed to be leaders in the profession and in their careers as the field changes and develops Develop, strengthen and recognize NAMSS leaders NAMSS Leadership Task Force began their work in 2014 to accomplish five goals set by the Board of Directors. One of the first goals accomplished was the development of the Leadership Pathway. The key elements were experience; education, training and ongoing education, skills, knowledge and responsibilities; servant leadership; and professional contributions. An individual can see where they are currently on the leadership pathway and build a plan to accomplish their leadership goals. This pathway can be used by entry level, experienced and leaders of NAMSS. It is important for NAMSS to develop future leaders for the organization to ensure it meets its strategic initiatives and remains strong. A second goal accomplished was the determination that NAMSS members overwhelmingly desired leadership training. NAMSS Educational Committee is now developing the “NAMSS Leadership Institute” and after completion of the educational sessions, the individual shall receive a certificate. These sessions are offered as a pre-conference option. NAMSS Leadership Virtual Round Table is also in development and will be released later this year. A third goal was the development of the NAMSS Fellowship designation for members who meet the eligibility criteria. The first “NAMSS Fellows” will be recognized at the NAMSS annual conference.

State of the Profession Report
IMPORTANT! DALs – if you wish to show the video, you must be connected to the internet AND click the image from the slide presentation view. It will NOT play automatically. The video will launch on YouTube. It may be much easier to just let people see the slide and give people time to copy the URL, which will take them to the page with the report and video on the NAMSS website.

NAMSS Volunteer Path Many times NAMSS members will ask – “How do I become a NAMSS officer or be selected for a NAMSS Committee?” The NAMSS Volunteer Career path will give you an idea of how to get started. As you can see, your career starts at the entry level, moving to intermediate and then advanced. Many of us have followed this path and it allows you to gain the knowledge and experience to be the best volunteer or NAMSS leader of the future. I encourage you to read through each level and element provided to you as a handout and/or electronic version as part of this presentation.

NAMSS Volunteer Path (cont.)
Go through each level and element.

Training/Ongoing Education
NAMSS Leadership Career Path Element Entry Level Experienced Leadership Experience •0 – 4 Years •5-14 Years •15 and above Education •Associates or Undergraduate Degree •Undergraduate Degree •Masters or Doctorate Level Certifications •CPCS •CPCS and/or CPMSM •CPCS and CPMSM and other healthcare related certifcations (Quality, Risk Management) Training/Ongoing Education •Medical Services Professional Education •NAMSS Leadership Institute •Education on Accreditation/Regulations •Patient Safety and Quality •Risk Management •Six Sigma •Budgets •Finance •Legal •Leadership •Participate in NAMSS Virtual Round Table Skills, Knowledge and Responsibilities •Credentialing •Meeting Preparation •Liaison between Administration and Medical Staff Leaders •Supervision of Employees •Meetings Management •Education and Training of Staff •Onboarding Process •Meets Regulation and Accreditation Standards •Quality and Peer Review •Leadership •Governance and Org Structure •Human Resources •Finance •Collaborate with Legal Counsel •Healthcare Technology and •Information Management •Quality and Performance Improvement •Laws and Regulation •Professionalism and Ethics •Healthcare Industry •Team Development •Vision •Contract Management •Business Planning The Leadership Career Path shows the different levels of experience and also the elements that you may use to advance your career. Medical Services Professionals are increasing called upon to provide leadership throughout their organization. They serve as counselors to Chief Medical Officers, the legal team and the physicians with whom they work. They are decision-makers, providing sound judgment and streamlining processes throughout the credentialing and privileging cycle. The role in the healthcare system sets them firmly at the helm of the gateway to patient safety, reducing risk and improving quality outcomes. Therefore, it is important to continue to learn and grow. Additionally, NAMSS can only be as strong as it leaders. NAMSS has recently developed the “Leadership Certificate Program” , which is a combination of online modules and an in-person course. This curriculum allows participants to learn about leadership topics. This program was released in May Review each level and element.

NAMSS Leadership Career Path (Continued)
Element Entry Level Experienced Leadership Skills, Knowledge and Responsibilities (Continued) •Marketing •Compliance •Recruitment •Service Line Development •Project Management •Shared Services •Affiliation Agreement – Medical Institutions, Corporate Responsibilities •Product Development •Culture Change Servant Leadership •Volunteer in Community •Volunteer in Local Chapter or State Association •Volunteer in Local Chapter, State Association and National Association Medical Staff Services •Volunteer in Healthcare Related Associations and Community Services Professional Contributions •Local Chapter Medical Staff Services Newsletter •Medical Staff Newsletter •State or national medical staff services publication or web content •Editor of Newsletter •Peer Review Publications •Book Contributor •Serve as an Expert Witness •Presentations for Professional and/or Healthcare Organizations •Serve on National Healthcare Related Interest Groups •National Association Medical Staff Services Publication and/or other Healthcare Organizations •Fellow designation in NAMSS and/or related professional organizations Review each level and element. NAMSS is very excited about the new “Leadership Certificate Program” and we hope you will enroll and become certified in the Leadership program.

Ideal Credentialing Standards
Hospital Credentialing Payer Credentialing Proof of Identity Practitioner Affiliation and work history Education and Post Graduate Training ECFMG information Criminal Background Check Military service information Federal and State sanction checks Professional licensure held in all states NPDB Health status Professional liability carriers and certificates DEA registration and state DPS certification Peer references Board certification status Proof of Identity Highest level of training Professional licensure held in all states DEA registration and state DPS certification Affiliation history Work history Federal and State sanction checks Credentialing application Malpractice claims history For several years now NAMSS has taken the lead in developing credentialing best practices that MSPs can utilize to ensure compliance with accreditation standards, enhance patient safety and improve efficiencies at the beginning of the revenue cycle for practitioners, facilities, and health plan payers. NAMSS continues to invite key industry leaders to ongoing roundtable meetings to evaluate and discuss the Ideal Credentialing Standards. The industry leaders were given the opportunity to submit comments and they were very supportive of NAMSS’ efforts to improve credentialing efficiencies for the industry. The comments from the industry leaders were incorporated into final Ideal Credentialing Standards white papers which can be downloaded from the NAMSS website under the News Tab. In your packets we have provided a side by side comparison between the two documents. There are minimal differences between the hospital credentialing and payer credentialing best practices due to the different requirements between the accrediting agencies. The white papers outline specifics for each item listed above regarding the information a practitioner should disclose to the MSP and the approved sources to obtain verification. During the development phase of the Ideal Credentialing Standards for Hospitals it was identified that MSPs did not have a universal resource to track practitioner affiliation/work history. This is where NAMSS PASS is critical to MSPs looking to improve efficiencies and reduce costs to their credentialing programs.

Model Credentialing Application becomes Data Dictionary
NAMSS was identified as the right organization to lead the project to develop a Model Credentialing Application Diverse Task Force members and input for multiple groups Initial intent and purpose Long-term goal Roundtable stakeholders offered feedback to draft application Stakeholders transitioned from a Credentialing Application to a Data Dictionary concept NAMSS participates annually in the National Credentialing Forum (NCF) which brings together leaders in the credentialing arena. This past year, participants discussed the concept of a model credentialing application – a topic which has been discussed in the past. The NCF participants collectively agreed that NAMSS should be the organization to lead a feasibility study and draft a tool that could greatly benefit our industry. NAMSS created a Task Force aimed at researching and developing a draft of a comprehensive, effective credentialing application. The group has worked very hard to date and as you can imagine… everyone has their own ideas of what a perfect application form might look like. The final draft of the model credentialing application was approved by the NAMSS Board in January, 2016. The next step of the process was a field review by NAMSS State Leaders and an advisory board of other industry leaders which is currently underway. The purpose of the filed review was to evaluate whether the model credentialing application is a comprehensive document that can feasibly be used across the industry to include licensing boards, hospitals, and health plan payers. NAMSS is very aware that several states are currently utilizing their own state mandated/created applications or the CAQH application for health plan payer credentialing and some hospital credentialing. The initial intent of this project was for NAMSS to take the lead in developing a model credentialing application that is consistent, comprehensive, and fully-endorsed by our industry in an effort to create efficiencies in the credentialing process during the first step in the revenue cycle. Please explain to MSPs that for the foreseeable future this is our intent. The model credentialing application was discussed at the third annual roundtable meeting. It was decided to transition away from a model credentialing application to a robust Data Dictionary for the industry for consistency in the use of terms. This continues to be a work in progress.

Data Dictionary Roundtable stakeholders offered feedback to draft application Stakeholders finalizing data dictionary and working towards implementation *DALs – we are trying to get it out sometime in 2018; we are awaiting recommended edits from CAQH. We’ll adjust as necessary

NAMSS Annual Roundtable
Collaboration between NAMSS leaders and industry partners 2017 Roundtable topic - Streamlining and simplifying the credentialing process and new technologies 2018 Roundtable topic – The future of digital credentialing The NAMSS Roundtable brings together representatives from government agencies and leading healthcare policy experts to discuss practitioner credentialing and how NAMSS can be the industry leader in creating best practices to improve efficiencies across the credentialing industry. The Roundtable provides a platform for thought leaders to discuss the flaws of the current credentialing system and the collaborative steps necessary to standardize credentialing processes. At the 2018 roundtable, the group marked a new conversation around disruptive technology and its impact on credentialing. Past Roundtables have focused on Ideal Credentialing Standards, Payer Credentialing, and the impact of Healthcare Reform on credentialing and licensure. Past roundtable participants have included groups such as: -American Board of Medical Specialties (ABMS) -American College of Physician Executives (ACPE) – Now known as the American Association for Physician Leadership -American Hospital Association -AMA-OMSS -American Society for Healthcare Risk Management (ASHRM) -Council for Affordable Quality Healthcare (CAQH) -CMS -Federation of State Medical Boards (FSMB) -Healthcare Facilities Accreditation Program (HFAP) -HRSA -Medical Group Management Association (MGMA) -National Association for Healthcare Quality (NAHQ) -National Patient Safety Foundation -The Joint Commission -URAC -NCQA

FSMB Interstate Medical Licensure Compact (IMLCC)
Grassroots efforts proved impactful NAMSS FSMB Position Statement 24 states have enacted the compact As of August 2018, 5 states have introduced legislation to enact the Compact and 5 states have passed legislation and are working to implement. Additional introductions of the model Compact legislation have continued throughout the year *DALS: Don’t forget to check the Compact website to confirm the number of states As a follow-up to information provided at last year’s Leadership Conference and some work done since then that has yielded outcomes positive outcomes. The 5 states that have brought the compact to their state legislatures are poised to join a growing number of states across the nation seeking to expand access to quality health care by significantly streamlining the medical licensure process. NAMSS continues to fundamentally support the compact and continues to need your help to convince your states’ licensing leaders to sign on to the compact. NAMSS wrote a policy position paper and letter of support. We encourage you to educate yourselves and then encourage your state to adopt the compact, by reaching out to your representatives in Congress, as well as your state medical boards. Utilize the recorded webinar and visit to learn more. NAMSS has posted letter templates on the NAMSS website that you can fill out and submit to your representatives. Has anyone in this group been involved in these efforts within your state? (Just a show of hands or a name. Not asking them to tell their story).

Facts about the FSMB IMLCC
Sole purpose of the Compact is to provide an additional, expedited, pathway to licensure for physicians with exemplary practice histories. Participation in the Compact for medical licensure is voluntary for both physicians and state boards of medicine licensure. Any physician from a Compact state who meets the qualifications of the Compact will be eligible for licensure in any other Compact state Transparency is key for the Commission DALs, its important that we do not assume all are understanding of this concept: Important for all to know of the website Transparent organization with Bylaws, policies and meeting minutes all on-line at the website noted on this slide FAQs WHAT IS AN INTERSTATE COMPACT? An interstate compact is a legal agreement among states. In the case of the Interstate Medical Licensure Compact (also referred to here as the IMLC or just “the compact”), it’s an agreement that addresses the licensing of physicians across state lines. WHERE DID THE IMLC COME FROM? A group of state medical board executives, administrators and attorneys wrote the language of the IMLC in 2013 and The national Federation of State Medical Boards also was involved and helped facilitate the creation of the compact. But no one “owns” the IMLC. WHAT DOES THE IMLC DO? It creates a new “expedited” pathway to state licensure for experienced physicians who have outstanding practice histories. It sets the qualifications for licensure and outlines the process for physicians to apply and receive licenses in states where they’re not currently licensed. The IMLC also details the role of the governing IMLC Commission and sets limits on what the Commission can do. HOW DOES A STATE JOIN THE COMPACT? The state Legislature must pass a bill authorizing the state to join the compact. Then the Governor must sign it. The language of the compact must be identical in each state. WHO’S IN CHARGE OF THE COMPACT? The compact creates a Commission made up of two representatives from each adopting state. Commissioners must be either: A physician member of a medical or osteopathic physician licensing board, a public member of such a board, or an executive director or administrator of such a board. If a state has only one medical board, then both Commissioners must come from that board. But if it has two boards, a medical board, and an osteopathic board, then each board gets one seat. Only the Commission can enforce the IMLC through its bylaws, rules, policies, and advisory opinions. No other

FSMB Interstate Licensure Compact

FSMB Interstate Licensure Compact
The Compact influences healthcare by: Enhancing patient access along border states and rural areas Improved sharing of complaint and investigative information State Medical and Osteopathic Boards express support Know where your State is with the Compact Information: or The Interstate Medical Licensure Compact, which offers a streamlined licensing process for physicians interested in practicing medicine in multiple states, is expected to expand access to health care, especially to those in rural and underserved areas of the country, and facilitate new modes of health care delivery such as telemedicine. Thirty-one state medical and osteopathic boards have publicly expressed support for the Compact, and it has been endorsed by a broad coalition of health care stakeholders, including the American Medical Association (AMA) and the American Osteopathic Association (AOA).

Resource for future initiatives Disaster response credentialing
Complete work history Gap Analysis Good Standing Letters Resource for future initiatives Disaster response credentialing NAMSS PASS – secure, on-line database for verification of work history and gap analysis The GOAL – when all hospitals, surgical centers, health plans, group practices contribute to NAMSS PASS it will become the one go-to source for a complete affiliation work history. No more querying multiple hospital websites, no more faxing and sending requests for verifications Gap Analysis – easily identify gaps in work history, unreported affiliations etc. Good Standing Letters – easily and quickly obtain letters of good standing, two legally-vetted good standing letters are available for users a third letter option will report dates only (in cases where perhaps a hospital has acquired records from a closed facility, but “good standing” is not known) Success of this initiative depends upon you! The more entities that participate, the more meaningful and complete this resource will become. Why would I submit my data when I already have autogenerated letters available through my credentialing software? Because your data helps to build a complete work history for all providers? Also, which you software eliminates the burden of replying to individual requests, it does not alleviate the burden that you have when credentialing practitioners to obtain verification of work history. VGEMT (ACGME Evergreen Letter) Disaster credentialing – a quick resource to conduct credentialing of practitioners volunteering during a mass casualty event/disaster

480 participating entities and growing weekly
Over 644,000 affiliations NAMSS PASS continues to be a key initiative and we are beginning to hear great stories about how it has positively impacted MSPs by reduced work loads, with more timely and more consistent staff verification responses. NAMSS PASS is our secure, online database that provides quick, easy and inexpensive access to the affiliation history of the practitioners you credential. We are happy to report that as of this month, NAMSS PASS has 480 participating entities and over 644,000 affiliations. NAMSS PASS began with two legally-vetted “Letters of Good Standing” templates that served as proof of “Good Standing” for a practitioner. However, based upon good input from committed users, the NAMSS PASS Task Force has developed a third standard letter template that does NOT indicate good standing, but simply verifies affiliation dates and history. This standard template was developed for situations in which a practitioner’s “good standing” could not be objectively verified while working for a specific entity. The example that the Task Force considered when creating this template was based on a Healthcare Entity absorbing a defunct medical staff with incomplete files. Affiliation was documented, but nothing to state “good standing.”

NAMSS PASS Fees There is NO cost to create a user account, and NO cost to browse for practitioners There is NO cost to contribute your data (you are not required to use NAMSS PASS for providing affiliation verification letters/good standing letters) There is NO cost to use NAMSS PASS to provide the auto-response affiliation letters to other entities

NAMSS PASS Fees The costs for retrieving verification/good standing letters can be by a subscription or by a per letter fee. Describe fees in slide

Everything you need to know to get started or just to browse and explore the NAMSS PASS can be found at NAMSS website Click on the FAQs for further information, including the format for providing your practitioner data, the definition of “good standing” and the form letters available to users

International member support International influence with IAMRA
What else could PASS do to advance patient safety and efficient processes? International member support International influence with IAMRA Disaster response credentialing resource This slides indicates just four of the many ideas that have been shared for potential new uses of the PASS program. The ACGME Evergreen letter is being finalized and it is being proposed that the NAMSS PASS database be the location to house the document for querying purposes. This is a project NAMSS has been working on with the ACGME and now the AOA since the two have merged to provide a permanent, static document of the individual’s training verification that will be consistent and available throughout the practitioner’s professional career. International influence with International Association of Regulatory Medical Authority (IAMRA). Disaster Response Credentialing Resources – NAMSS PASS may be a location where all of us could have access to practitioners who have agreed to be available in the event of an emergency. These are just some ideas of how NAMSS PASS can be used in addition to how it is being used today so watch for more to come. If your state association needs more information or even if you need help with your own facility in optimizing NAMSS PASS, please reach out to NAMSS they are willing to assist you in operationalizing NAMSS PASS in your facility. NAMSS PASS provides MSPs the opportunity to contribute to patient safety. By submitting data for MSPs to query we eliminate the need of relying on questionable practitioners to tell you where they have practiced in the past. NAMSS PASS puts the availability and accessibility of physician’s practice histories in our database rather than in their unreliable applications that frequently are missing hospitals where they have practiced or do not want to report that may not be identified in the reporting process but will be reported through NAMSS PASS when the practitioner’s name is queried. I encourage all of you to consider reporting your practitioner information to NAMSS PASS.

Certification 2019 Dates and Deadlines Spring Testing Period
Application Deadline Friday, January 11, 2019 Testing Period – Saturday, March 9 through Saturday, March 30, 2019 Summer Testing Period Application Deadline – Friday, May 3, 2019 Testing Period – Saturday, June 29 through Saturday, July 20, 2019 Fall Testing Period Application Deadline – Friday, August 30, 2019 Testing Period –Saturday, October 26 through Saturday, November 16, 2019 All of the NAMSS CPCS and CPMSM Certification application deadlines for 2018 have passed, but here are the dates for 2019. All candidates are highly encouraged to fully review the Candidate Handbook available under the certification page of the website.

Certification Multiple Choice Exam – 3 options Practice Exam
Official results follow within six weeks of the closing of the testing window Certification is for 3 years Recertification required every 3 years The exam is three option multiple choice. Exams are administered via computer, with 3 hours to complete the CPCS and 4 to complete CPMSM. A practice exam is available (see certification tab of the website) written to the same standards as the actual exams Certification is issued for three years Recertification every three years (for dual certificants, the cycle will follow the recertification due date of the initial certification earned)

Certification Certified Provider Credentialing Specialist (CPCS)
Currently employed in the medical services profession for at least the past 12 months AND three years experience in the medical services profession within the past 5 years 150 Questions, 3 hours Recertification every 3 years 30 CEUs (of which 15 NAMSS approved) *The eligibility route which had permitted CPCS certified candidates to sit for the CPMSM with less than five years experience was removed.

Certification Certified Provider Medical Services Manager (CPMSM)
Current employed in the medical services professional for at least the past 12 months AND five years of experience in the past eight years* 175 Questions, 4 hours Recertification every 3 years 30 CEUs (of which 15 NAMSS approved) The option to sit for the exam if CPCS Certified and less that 5 years experience has been removed

Online Certification Applications
Both Exam applications can be found under the Certification tab. Simply hover over the Certification tab and you’ll see them in the drop-down menu. CPCS Application: CPMSM Application:

Certification Online Re-Certification Applications
Online Re-Certification Applications If you are due to recertify, NAMSS has an online recertification application which will allow you to enter your earned CE credits and submit payment with ease. The system allows you to opt to pay by check as well. Please note, though, all recertification applications must be submitted online moving forward. NAMSS will send a courtesy reminder when certification is due, but it is the burden of the certificant to submit required recertification application by the published deadline.

NAMSS Fellows Program Created in 2016
Recognizes career MSPs who have made outstanding contributions to the profession Total Fellows as of 2018: 33 2018 Deadline for Applications has passed; applications will be accepted starting in June 2019 The NAMSS Fellow Designation is the pinnacle of achievement and acknowledgment for the Medical Services Professional (MSP), recognizing a career MSP who has made outstanding contributions to the profession through service as a leader, mentor, and educator. The Fellow designation signifies the recognition of knowledge along with service to the organization, NAMSS, and advancement of the profession. NAMSS is pleased to announce that the following members have been awarded with the NAMSS Fellow Designation (FMSP). Eligibility and application criteria can be found on the NAMSS website. Applications will be accepted starting June 2019.

NAMSS Healthcare Hall of Fame
Created in 2016 Honors MSPs who have demonstrated enthusiasm, passion, dedication and commitment to the profession Nominations taken annually every February/March 2018 Deadline for Nominations has passed This prestigious award is being presented by the National Association Medical Staff Services and was created to honor Medical Services Professionals (MSPs) who have demonstrated characteristics of enthusiasm, passion, dedication and commitment to the profession. These individuals have advocated for excellence and made outstanding contributions and/or significant strides in the medical services profession of healthcare. A maximum of three honorees will be inducted into the Hall of Fame annually. Those inducted into the NAMSS Healthcare Hall of Fame will be honored with the Hall of Fame distinction, provided a custom lapel pin and framed certificate to commemorate the honor, receive Honorary membership in NAMSS and be included on the Hall of Fame Display which will be present at each NAMSS Educational Conference. Eligibility and nomination criteria can be found on the NAMSS website. Applications will be accepted starting June 2019. *DALs: NOMINATIONS MAY HAVE CLOSED PRIOR TO YOUR PRESENTATION

Benefits of NAMSS Membership (& Maintaining Membership)
Discounted Webinars & Conferences Discounted Publications Synergy & Gateway All of us know that being a NAMSS member provides you significant discounts to quality education conferences across the country throughout the year on a multitude of topics to enhance your professional development. As a member you receive the Synergy publication six times a year and the Gateway publication every month which keeps you up to date with current industry events and need to know information. Did you know that being a NAMSS member entitles you to the NAMSS Mentoring Program. This program offers new MSPs the opportunity to connect with an experienced MSP who is willing to share their experience and knowledge to address the general needs of the new MSP new to the field looking for basic guidance or specific assistance with preparing for an CPMSM or CPCS exam. The Mentoring Program is only offered to NAMSS members.

Benefits of NAMSS Membership Scholarships & Awards
NAMSS members are eligible to apply for the following scholarships and awards: Charlotte Cochrane Scholarship Award Financial assistance to an active member to be applied toward an accredited program of study Aspire Higher Scholarship NAMSS Scholarship funded by the Greeley Company, honoring Carol Cairns, CPMSM, CPCS The NAMSS Scholarship Fund and NAMSS Leadership Development Scholarship Charlotte Cochrane Scholarship Award Aspire Higher Scholarship NAMSS Scholarship funded by the Greeley Company, honors Carol Cairns, CPMSM, CPCS. The award provides assistance for an accredited program of study. The NAMSS Scholarship Fund was expanded in 2012 to include scholarship opportunities for NAMSS members to attend the National Conference & Exhibition and State/Local Conferences and/or to participate in other continuing education.

NAMSS Leadership Development Scholarship
Created in 2017 Include scholarship opportunities for MSPs to participate in NAMSS’ leadership development programs Leadership Certificate Program Virtual Executive Roundtable (Applications are due by December 15th for courses happening January 16 to July 15, 2019) The NAMSS Leadership Development Scholarship was created in 2017 to include scholarship opportunities for MSPs to participate in NAMSS’ leadership development programs, specifically the Leadership Certificate Program and the Virtual Executive Roundtable. Applications are due by December 15th for programs occurring January 16 to July 15 of the following year. A second annual round of applications are due by June 15th for programs occurring July 15 of the same year through January 15 of the following year.

Benefits of NAMSS Membership Networking Opportunities
Membership Directory of NAMSS Members Member Surveys & Resources Access to the Job Board w/Positions Across the US Discussion Forums Marketing Materials NAMSS is committed to providing the resources necessary to keep our members connected and informed. Periodically NAMSS will perform surveys that benefit the profession and will post the results of those surveys to the NAMSS website for MSPs to reference when negotiating for changes to our departments. These surveys are available on the member resource site. The NAMSS Career Center gives members looking for a position or trying to fill a position the opportunity to post the position in a location that is viewed more than 12,000 times per month. NAMSS Discussion Forums is a member only resource developed to encourage networking and idea sharing among NAMSS members. If you have not visited the Discussion Forums recently I would encourage you to go on and post your most challenging opportunity. Your peers are usually very willing to share their best practice and tell you about their successes during survey to help you. Marketing Materials - NAMSS Membership provides you access to materials that promote National Medical Staff Services Awareness Week and educate others about the value and importance of MSPs through the NAMSS store.

NAMSS and AHLA MSPs must keep up with regulatory compliance, legal liability and lawsuits. NAMSS and AHLA Membership Deal NAMSS Members can join AHLA at a discounted rate of $110 annually. In June 2012, the National Association Medical Staff Services (NAMSS) Board of Directors and AHLA’s Board of Directors approved a joint membership initiative that enables both organizations’ members to benefit from membership in the other’s organization. AHLA’s network of nearly 13,000 members who practice in law firms, government, in-house settings, and academia welcome NAMSS members and makes them a part of AHLA’s Medical Staff, Credentialing, and Peer Review Practice Group. It’s a win/win for AHLA members and a win/win for NAMSS members. Benefits: Complimentary enrollment in the Medical Staff, Credentialing, and Peer Review Practice Group (MSCPR PG), which enable the member to receive discounts when registering for MSCPR PG webinars as well as free access to Roundtables and other resources that the PG provides to its members; Free subscriptions to AHLA Connections magazine, Health Law Daily and the AHLA Weekly, and AHLA Newsstand e-newsletters; Access to the MSCPR Discussion List and other Discussion Lists; Discounts for publications and member registration rates for in-person programs and webinars; and Access to the AHLA Job Bank; Membership Directory; and Mentoring Program.

Volunteering with NAMSS
Board Nomination/ Application process Committees Audit and Finance Certification Commission Conference Committee Education Committee Ethics Committee Membership Committee Leadership Selection Committee NAMSS Liaisons to the Board of Directors (Bylaws & Industry) Past Presidents NAMSS Resource Registry Call for Board Nominations Occurs in the Spring (late March/early April) of each year. The 2018 Call for Nominations has closed. Beginning with the 2018 Call for Board Nominations– all applicants must hold and maintain dual certification with NAMSS. Previously, only a single certification was required. NAMSS has six committee and one commission annually in need of volunteers to conduct the business of the association. The committees generally work via conference calls and s to accomplish their goals established by the NAMSS strategic plan. The Certification Commission of NAMSS is an autonomous commission responsible for the development and maintenance of the two certification programs – Certified Provider Credentialing Specialist and Certified Professional Medical Services Management. The committee descriptions and responsibilities can be found on the NAMSS website under the about tab for each committee and the CCN. Annually NAMSS releases a call for volunteers to fill open positions on these committees and on the CCN. Interested candidates must complete an application process, identify peer references to speak on their behalf, and undergo an interview process based on the established NAMSS Principles of Leadership. NAMSS Resource Registry (webpage under About click on Resource Registry if you are interested in becoming involved without the full commitment of serving on a NAMSS Committee. Volunteers work on special projects, task force and strategic initiatives. Open year round.

Leadership Selection Committee
Focused on: Training Vetting Future Leaders Approved NAMSS Principles of Leadership Overseeing NAMSS Hall of Fame program Overseeing Fellow Designation The Leadership Selection Committee is primarily responsible for identifying and training future elected NAMSS leaders. The Committee has other responsibilities which include Approving the NAMSS Principles of Leadership Establishing a NAMSS Hall of Fame which is a way of recognizing those MSPs who have made a significant impact on our profession who deserve recognition from other MSPs may be nominated for the Hall of Fame. Applications for nominations can be obtained through NAMSS. Oversight of the Fellow Designation – The Fellow Designation is newly approved and recognizes those MSPs in the profession who have achieved the pinnacle of achievement for the Medical Services Professional. A Fellow is a career MSP, dual certified, who has made outstanding contributions to the profession through service as a leader, mentor and educator. The Fellow designation signifies the recognition of knowledge along with service to the organization NAMSS and advancement of the profession. The application, eligibility requirements and application process and available through NAMSS and I encourage you to apply.

NAMSS Education Summit
High quality NAMSS educational workshops: Credentialing Specialist (CPCS) Exam Preparation Workshop Medical Services Management (CPMSM) Certification Preparation Course Credentialing 101 Leadership Certificate Program Workshop *Workshop attendance requires completion of online modules March 7 – 9, 2019, Orlando, FL NAMSS Annually holds a Spring Education Summit! Enjoy high-quality NAMSS educational workshops and connect with fellow MSPs from across the country. Course offerings may include the Credentialing Specialist (CPCS) Exam Preparation Workshop, the Medical Services Management (CPMSM) Certification Preparation Course, and Credentialing 101. All three courses are two-day workshops. Be on the look out for Save the Date postcards and s about the NAMSS Education Summit and plan to attend! *DALs: EDUCATION SUMMIT MAY HAVE CONCLUDED PRIOR TO YOUR PRESENTATION

Upcoming NAMSS Conferences
Conference registration for the 43nd Educational Conference & Exhibition will opened May, Join NAMSS before registering and earn additional discounts. Members save $150 off of registration for the conference. Can’t make it to Philadelphia? NAMSS will once again host a virtual conference that runs concurrently with the live meeting. Select sessions will be broadcast in real-time with the events occurring in Philly– All session times will be listed in local Eastern time, but NAMSS will provide time zone cheat sheets for you. Also, NAMSS will offer “On Demand” access to sessions you can’t make live. Visit for more information.

2019 NAMSS CVO Excellence Symposium
October 19 – 20, 2019 | Philadelphia, PA NAMSS was very proud to host our inaugural CVO Excellence Symposium in This event took place at the end of the Annual Conference in Long Beach, California. The CVO Excellence Symposium brought together CVO leaders from across the country, providing you the opportunity to gain new insights, learn best practices, exchange ideas, and collaborate with like-minded peers. Take advantage of this networking opportunity to see what others in your position are doing, what works best for them, and what you can take away to apply within your own facility. The CVO Excellence Symposium is the first and only meeting of its kind wholly dedicated to facilitating discussions and exchange of ideas, in order to streamline processes within CVO functions. Attendees were able to be part of important conversations pertaining to increasing efficiency, simplifying tasks, bypassing unnecessary steps, and implementing the most up-to-date methods and systems. The 2019 CVO Symposium will take place prior to the Annual Conference in Philadelphia. Visit the NAMSS website for more information.

Leadership Certificate Program
Launched in 2016 Combination of online modules and live workshop Ideal Participants: CPCS and/or CPMSM certification Minimum five years of experience in the industry Title of “Manager” or above FREE Introduction course – 1.0 CE *Online modules must be completed prior to live workshop participation If you are ready to take on a leadership role within your work place, the NAMSS Leadership Certificate Program will get you there. Through a series of both live and online courses, this new program allows MSPs dedicated to the field to expand on their experiences and gain the skills, confidence, and industry understanding to be stronger leaders within the industry. The NAMSS Leadership Certificate Program is an ideal option for MSPs with the CPCS or CPMSM credential and a minimum of five years’ industry experience with the title of Manager and above. However, the program is open to NAMSS members and non-members and all medical services professionals who are interested in advancing their role and responsibilities as leaders. Online modules will be available through the NAMSS Education page. Users now have the ability to purchase the entire online program at once, or each course individually. We anticipate the online portion of the program taking between hours to complete. The in-person course will be offered at NAMSS education events, such as the NAMSS 42nd Educational Conference & Exhibition and the NAMSS Education Summit, and can be hosted by local chapters. Visit the NAMSS website for more information on how to host a course, or how to request a course in your area.

Hosting NAMSS Education Locally
NAMSS offers the opportunity for state and local organizations to host NAMSS courses locally. Courses offered: CPCS and CPMSM Preparation Credentialing 101 Leadership Certificate Program In-Person Course Ready to Lead? (formerly Becoming Your Own Advocate) Submit request 3 months prior to desired date I also wanted to make sure you’re all aware that you can host NAMSS courses locally. As the organizer, folks will register with you, and you’ll pay NAMSS a $1,000 licensing fee, a $50 per-person material fee and be required to cover the costs of instructor travel and honoraria. NAMSS will assign an instructor based on availability and will provide all necessary course materials. You can find all information on the website listed on this slide – be sure to submit your application 3 months prior to when you would like to host the course.

NAMSS Leadership Conference
2019 State Leadership Conference Phoenix, Arizona January 24-25, 2019 This event is only open to the President and President-Elect of State Affiliates Save-the-Date information has been sent to each President and President-Elect that NAMSS has on file. NAMSS is also proud to offer a scholarship to attend the event. Scholarship information has been included in the Save-the-Date . Registration for the President and President-Elect is complimentary. Hotel information can also be found in the Save-the-Date . This interactive event will feature unique leadership sessions, opportunities for personal development and reflection, networking and access to highly trained leadership professionals. The event has been wildly successful in the past, with leaders bringing back valuable information to apply at the state association level. Better knowledge benefits everyone!

More Networking Opportunities
Like Us on Facebook! Subscribe to the NAMSS Blog! Visit the Blog, directly: Visit the NAMSS website for the digest feed: Follow us on Twitter Join our LinkedIn Group Networking – Connect with over 5,500+ members who can help answer your questions that you face on the job. Visit the NAMSS Discussion Forum and post your questions online or look up contact information on the online directory.

NAMSS Will Continue to…
Serve as the voice of the profession, advocating on behalf of MSPs across the nation Provide educational and professional development opportunities that meet the ever changing health care environment we navigate through today Support state affiliates and associations on the local level Inform and connect the network of medical services professionals and credentialing services professionals But we will be doing this in ways that create the most value and help members be the most successful in their ever changing and challenging health care roles! While NAMSS supports both members and non-members you can see there are many benefits to being a NAMSS member. The ongoing information on government updates, advocacy, synergy and discounted annual conference fee is worth the cost of the annual membership. I encourage all of you who are not currently members to evaluate all of the benefits of membership and to consider joining NAMSS in the future.

Questions? NAMSS Executive Office 2025 M Street, NW, Suite 800 Washington, DC (202) | Director at Large: Effie Farnsworth, CPMSM, CPCS 6900 N Durango Dr. Las Vegas, NV | Add DAL contact information

Your Link to MSPs From Across the Nation

Similar presentations

Presentation on theme: "Your Link to MSPs From Across the Nation"— Presentation transcript:

Similar presentations

About project

Feedback

Log in

Auth with social network:

Your Link to MSPs From Across the Nation

Similar presentations

Presentation on theme: "Your Link to MSPs From Across the Nation"— Presentation transcript:

Similar presentations

About project

Feedback