DRC INSIGHT and COS Installation Training

DRC INSIGHT and COS Installation Training
Georgia Milestones Assessment System WIDA ACCESS for ELLs 2.0 September 25 and 27, 2018

Participants GaDOE Sandy Greene, Ed.D., Director, Assessment Administration Taiesha Adams, Ed.D., Assessment Specialist Joe Blessing, Assessment Specialist Robert McLeod, Ed.D., Assessment Specialist Chris Shealy, Director, Technology Services DRC Anu Tummala, Program Management Evan Gedlinske, Program Management Missy Shealy, Program Management Phil Peterson, Customer Care Stuart Bowlus, Program Management 2

Webinars All webinar recordings are available the day after the presentation. Click on the original registration link for any Assessment webinar to access the recording. September 25: September 27: This presentation file can be found at Certificates are now sent from GoToWebinar after live training sessions. Those watching recordings will not receive a certificate.

Training Resources This presentation is available on eDIRECT
General Information/Documents/ Recording of this training session can be found on the registration link on the previous slide. Live repeat of this training September 27, :00 pm New Test Coordinators can access the Spring Pre-Administration presentation for additional information. A link to the recording is found within the slides. Assessment/Assessment/Pages/Georgia-Milestones-Presentations.aspx 4

Agenda COS Pilot Feedback Key Dates What’s New?
COS Service Device Installation and Configuration INSIGHT Installation and Configuration Central Office Services – Device Toolkit (COS-DTK) Secure Browser 5

Atlanta Public Schools – Online Preparation and Readiness Plan
District Technology Plan already addressed bandwidth and infrastructure needs Collaborative meetings between IT, DRC, and Testing IT converted a TSM into a COS Pilot Server Collaborative meetings with Testing regarding implementation next steps Created .json to use in the Google management tool Used Chrome books for the Summer and Mid-Month EOCs without incident 6

Atlanta Public Schools – COS Pilot
Spring Simulation Summer EOC August Mid-Month September How many schools were involved? 3 16 8 Approximately how many concurrent test takers? TBD Min: 91 Max: 279 Avg: 168 Min: 78 Max: 493 Avg: 238 Min: 20 Max: 64 Avg: 44 What supports did you require (e.g. DRC, GaDOE)? DRC 7

Atlanta Public Schools
Student Counts and Network Specification Most Concurrent Test Takers from Spring 2018 18,227 ISP Connection Speed 10 GB LAN Connection Speed Wireless 1 GB LAN Connection Speed Wired Percent of Bandwidth Available for Testing 85%, 8.5 GB Response Caching Active No 8

Atlanta Public Schools – Successes, Solutions, and Recommendations
Robust District Technology plan that includes testing needs Importance of regular, multi-department collaboration (especially during the planning stage) Test… test… and test some more Importance of simulations Next steps: incorporating Wyse clients for Winter 2018 EOC 9

Coweta County – Online Preparation and Readiness Plan
Outline the process to convert to COS. Our Data Center Administrator, Mary Cato, installed the COS software on the machines that we're using for hosts, turned on content management and turned off content hosting. Outline any district challenges related to infrastructure. None Outline any district challenges related to local bandwidth. Outline any district challenges related to student access to devices. 10

Coweta County – COS Pilot
How many schools were involved? 5 Approximately how many concurrent test takers? 1,300 Which testing windows? Spring 2018 EOC and 2018 Fall Mid Months What supports did you require (e.g. DRC, GaDOE)? DRC Help Desk, as needed. 11

Student Counts and Network Specification
Coweta County Student Counts and Network Specification Most Concurrent Test Takers from Spring 2018 1,300 ISP Connection Speed 2.8 GB LAN Connection Speed Wireless 144Mbps average LAN Connection Speed Wired 1000Mbps average Percent of Bandwidth Available for Testing 100% Response Caching Active No 12

Coweta County – Successes, Solutions, and Recommendations
Check for new assessments weekly Develop testing plan with ETSS and school support well in advance of system testing windows. Conduct a system-wide test practice with response transmission at before system test window opens. 13

Henry County– Online Preparation and Readiness Plan
Outline the process to convert to COS. The process was relatively straightforward. We actually downsized our TSMs from 50 to a cluster of 10 COS for the whole county. Outline any district challenges related to infrastructure. We, HCS, did not face challenges as it pertains to our COS setup. Outline any district challenges related to local bandwidth. Our infrastructure was recently upgraded to support a 10GB throughput, so we didn’t notice much of a change during testing. Outline any district challenges related to student access to devices. Our district is currently 1 to 1, so every student has a device accessible for testing. No challenges on that front either.

Henry County– COS Pilot
How many schools were involved? All schools in our district (52). Approximately how many concurrent test takers? 1000+ concurrent test takers on average. Which testing windows? Spring 2018 GA Milestones EOC and EOG for all grade levels and content areas. What supports did you require (e.g., DRC, GaDOE)? Testing was relatively smooth and only had to contact DRC twice for 2 students that needed to have flag removed so that they could continue testing.

Henry County Student Counts and Network Specification Most Concurrent Test Takers from Spring 2018 5000+ students ISP Connection Speed 10GB LAN Connection Speed Wireless 1GB LAN Connection Speed Wired Percent of Bandwidth Available for Testing Response Caching Active No

Henry County– Successes, Solutions, and Recommendations
The feedback from schools was exceptionally positive as they had very little interruption during their testing window, if they even had any at all. Minimized on irregularities due to technology interruptions. District support staff did not feel overwhelmed with troubleshooting. We are able to overlap EOG and EOC windows allowing more time for classroom instruction prior to the assessment. More students can test at the same time therefore minimizing the testing window and adding more testing into the instructional calendar. Solutions Within testing plan, asks schools for testing room locations on specific days. This will help pinpoint location for technology troubleshooting. Include in district guidelines recommended number of students per room to spread out the number of test takers on a COS. Recommendations Meet with technology team prior to roll out to discuss implementation, school support, and process of communication to troubleshoot. Maintain a streamlined communication between schools and district support. This will help minimized any confusion between departments and maintain a clear line of communication.

Pickens County Online Preparation and Readiness Plan
Outline the process to convert to COS. PCSD set COS up on 3 newer servers (used the COS configuration to distribute users between the 3 boxes ) TSM were left in place as a backup. PCSD did not use Response Caching. (It was determined that a majority of our previous issues related to response caching) Outline any district challenges related to infrastructure. Monitoring the network for unnecessary access during the time of testing window and tightening policies regarding content streaming. Outline any district challenges related to local bandwidth. Preempted issues with above steps. Outline any district challenges related to student access to devices. We utilized 1-to-1 device approach.

Pickens County COS Pilot
How many schools were involved? 7 Approximately how many concurrent test takers? 1500 Which testing windows? Spring 2018 What supports did you require (e.g., DRC, GaDOE)? None

Pickens County Student Counts and Network Specification Most Concurrent Test Takers from Spring 2018 1500 ISP Connection Speed 1 Gig/700 Meg LAN Connection Speed Wireless Up to 300 MB LAN Connection Speed Wired 1 Gig Percent of Bandwidth Available for Testing Over 50% Response Caching Active NO

Pickens County Successes, Solutions, and Recommendations
Cut down on the amount streaming while testing is active via Content Filter Enforce BYOD, cell phones, are off throughout the building Check your wireless-Do not overload an AP, Channel Utilization, etc. Keep It Simple-COS allows for more devices per Server with better utilization of resources.

Key Dates Testing Windows Training EOC Fall Mid-Month October 9 – 19
November 5 – 16 EOC Winter Main November 26 – January 4 Test Setup Opens: October 24 Secure Practice Test with Response Transmission August 6 – April 30 Training INSIGHT Installation/eDIRECT Training for Georgia Milestones September 25 September 27 (Live Repeat) End-of-Course (EOC) Winter Pre-administration Webinars October 16 10:00 am October 18 1:00 pm (Live Repeat) Winter 2018 EOC Main/Spring 2019 Mid-Month eDIRECT Test Setup Training Webinars October 23 9:00 am October 25 1:00 pm (Live Repeat) 22

What’s New – Spring 2019 Enrollment Survey
Survey closes 9/28/2018 EOG and EOC Spring administrations New EOG schedule flexibility by content area 23

What’s New – Spring 2019 Preliminary Enrollment Survey – Due Sept. 28

What’s New? 26

What’s New – Enhanced Retry Logic
Provides solution to avoid a network connection error that disconnected students from testing or caused error flags on the TSM Results in fewer students disconnected from testing Functions for Georgia Milestones and WIDA/ACCESS and Screener Releasing during the evening of September 27 No action required by sites Continues attempting to connect for five minutes Does not work with Response Caching Response Caching is not recommended 27

INSIGHT attempts to send the test response to DRC for five minutes. During this time, the following scenarios may occur: Scenario I: A connection is re-established quickly. In this situation, the error message closes and the tester continues testing. Note that this situation could occur very quickly, even before a test proctor has had time to contact the tester. Scenario II: The tester is directed to close the message (clicks Exit the Test). In this situation, a test proctor directs the tester to click Exit the Test, INSIGHT closes, and testing ends for the tester. Note: All test information is saved and tester can resume testing at same point in the test when they re-enter the test. 28

If INSIGHT cannot send a test response to DRC due to connectivity issues, it displays the following error message. 29

Scenario III: The tester is directed to wait and to leave the message displayed. In this situation, one of two things occur: If a network connection is re-established within five minutes, the test response is sent to DRC, the message closes automatically, and the tester can continue testing. If a network connection is not re-established within five minutes, the message closes and an Internet Connection Error message displays, requiring the tester to exit INSIGHT by clicking OK. 30

What’s New – Secure Practice Test with Response Transmission
Available August 6, 2018 – April 30, 2019 Content enhanced by duplicating items to more accurately represent load placed on district/school system during operational testing Copying test sessions will allow students to take a particular assessment multiple times. REMINDERS: Students will be loaded with Winter and Spring Pre ID files Test Sessions not created when the Pre ID files are loaded Multiple Student Upload can be used to add students/create test sessions If using the same file to upload students multiple times, you will need to change the Teacher Name to create a unique test session name. 31

What’s New – INSIGHT Portal Page
Student testing portal page for 32

What’s New – Reminder: eDIRECT Permissions
Reference the Permissions Matrix in the eDIRECT User Guide Each user will be assigned a set of permissions (district/school level), to allow the user to handle testing responsibilities Assign those permissions to appropriate district- or school-level personnel that assist in trouble-shooting Example, “Test Tickets - Unlock” permission 33

What’s New – Reminder: eDIRECT Permissions
System Test Coordinators for districts that administer WIDA Screener and ACCESS for ELLs 2.0 have eDIRECT access for both Georgia Milestones and WIDA AMS. Technology coordinators manage the eDIRECT-DTK and download the COS and INSIGHT software for both programs from the Georgia Milestones eDIRECT. After logging System Test Coordinators change programs for managing students and test sessions by clicking on the DRC INSIGHT logo and then making a selection. 34

What’s New – Writing Tools
New writing tools will be available beginning Winter 2018 Undo, Redo, Cut, Copy, and Paste 35

What’s New – Looking Forward: COS
All districts were instructed to complete the transition from the TSM to COS Service Devices for Content Caching by the EOC August Mid-Month (August 6). DRC is no longer supporting the TSM for Content Caching for Milestones, WIDA Screener, ACCESS for ELLs 2.0. Enhanced Retries removes the need for Response Caching. Using the TSM for Response Caching is allowed but not recommended. The TSM will not be available or supported for Content Caching or Response Caching in 36

Getting Started – The Basics
37

Technology and Testing
Testing and Technology teams should work closely together Review training dates and times Review testing schedule, number of testers, amount of time testing Capacity Estimator Computer Use Estimator Readiness Checklist Plan for Secure Practice Test sessions Verify that any new district technology works with INSIGHT Check Firewall Settings and Whitelisting Verify new hardware and software works with INSIGHT 38

Network Requirements All testing devices should have access to the Internet and DRC servers using HTTP/HTTPS protocols on ports 80 and 443 All firewalls should allow connectivity on ports 80 and 443 Whitelist the following file types, both internally and externally: enc, exe (for updates), gif, html, jar, jpeg, xml Prioritize/whitelist INSIGHT traffic on: firewalls, internet packet shaper, routers, switches, proxies, other network devices Whitelist these URLs on content filtering systems or other proxy/firewall software that is used locally: 39

System Requirements DRC provides updates of system requirements every 3-4 months Goal to provide guidance based on device/operating system vendor support plans Please note – If you experienced satisfactory performance from the hardware you used for online testing in , you should experience the same performance, or better, this year using the updated DRC INSIGHT secure browser and COS Service Device software – IF the device/operating system vendor still supports the device/operating system Details of the System Requirements are located in eDIRECT General Information/Documents/ Document Type of Manuals 40

Getting Started – The Basics
Think about how you will group your testing machines Local Testing Schedule – New Scheduling Flexibility Computer Usage Estimator COS Service Device Capacity Estimator Decide where and how you will deploy it Install it Setup Configurations in the Central Office Services – Device Toolkit (COS- DTK) for each group Install DRC INSIGHT One installation for Milestones (EOC and EOG), WIDA Screener, and ACCESS for ELLs 2.0 41

Grouping Machines 42

Groups of testing machines
Consider the local testing calendar and work with the System Test Coordinator to determine any scheduling flexibility options to maximize devices and bandwidth. Think about how you will group your testing machines Location Lab/Cart Device OS Grade Other Consider using an organized naming convention You will use this information later in the COS-DTK to set up configurations. 43

COS Service Device 44

COS Service Device COS includes two major components:
COS-Device Toolkit (COS-DTK) Interface Configuration User Interface replaced stand-alone Device Toolkit Enhanced integration into eDIRECT for improved security and usability COS Service Devices Content Management and Content Hosting services that replace TSM Service device software is installed locally on one or more dedicated devices at testing sites 45

Overview of Central Office Services
Central Office Services Service Devices (COS Service Device) replace the content caching feature currently found in the Testing Site Manager (TSM) software. These features in the COS Service Device are called Content Management and Content Hosting. Content Management (CM) is the service that manages the download of test content to each site. Content Hosting (CH) is the service that provides content to student testing devices. 46

Benefits of COS Service Devices
Creating separate features, referred to as Content Management and Content Hosting, allows for additional flexibility. Download only the content appropriate for a specific testing site. Download content once for use by multiple COS Service Devices. More testing devices supported per service device without manipulating settings on machine 500 testing devices per TSM +900 testing devices per COS Service Device All configuration and management of COS Service Devices completed in the COS-DTK page in eDIRECT Ability to manage multiple testing programs on a single device. Can support Georgia Milestones, WIDA Screener, and ACCESS for ELLs 2.0 on the same device Supports silent installations. 47

Installation of COS Service Device
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Select the appropriate installation package from Georgia Milestones eDIRECT/General Information/Downloads and double-click to begin the installation Configure Service Ports On this window you specify the base port After you specify the base port, COS Service Device automatically selects the next three consecutively numbered ports. You usually can use the default port values of 55222, 55223, 55224, and 49

Test Service Ports After you select your ports, click Test to verify that the ports selected are available on the device, then click OK and Next (or Cancel to exit the installation). 50

Complete the Wizard and eDIRECT is launched Two things now occur at the same time: The Completing the Central Office Wizard window appears, and the DRC INSIGHT Portal screens are launched. Important: From the Completing the Central Office Wizard window highlight and copy and save the URL that displays — you can use it to resume the process at this point (if necessary) without re- installing the COS Service Device. 51

COS Configurations 1. Creating a New Configuration
52

Create a COS Configuration
After you have installed a COS Service Device, you must create an initial configuration referencing the COS Service Device to associate it with your testing devices. This section describes how to create the initial COS association. DRC provides a wizard to help you with this process. When you finish installing the COS Service Device, if you are not signed in to eDIRECT, you must sign in. If you are already signed in to eDIRECT, see next page. 53

After you finish installing the COS Service Device, if you are signed in to the eDIRECT, the End User License Agreement for DRC Software window displays. Read the agreement, check the I Agree checkbox, and click Accept (you must accept the agreement to continue). 54

When the configuration wizard displays, you can name the COS Service Device to help you identify it in the COS-DTK dashboard. The name displays anytime you view the device in COS-DTK. If you do not name the COS Service Device, only the Device ID, generated by DRC, displays. Consider including the school’s name when creating the COS Service Device as a means of organizing your COS Service Devices 55

Enter a name for the configuration that will help you identify it easily. This can be the same or different than the name of the device that was defined in a previous step. To enable automatic DRC INSIGHT secure browser software updates, select Enable Auto Update. When you select Enable Auto Update, DRC updates the DRC INSIGHT secure browser software automatically. To specify an HTTP proxy host server, move the Proxy Host toggle to Yes and enter the server name (or IP address) and port number (separated by a colon), followed by a forward slash (/), in the Proxy Path field. When you are ready, click Next. 56

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When the Locations page appears, select Georgia from the Testing Program drop‑down menu. Then, start typing a district name, school name, or site code in the Site filter. When you locate the district or school name to which you want to register the configuration and its associated COS Service Devices and testing devices, click Add Location. 59

COS Configuration for WIDA ACCESS testing, select WIDA from the Testing Program drop‑down menu. Then, start typing a district name, school name, or site code in the Site filter. When you locate the district or school name to which you want to register the configuration and its associated COS Service Devices and testing devices, click Add Location. Reach out to Customer Care for specific configuration setup questions 60

This shows a configuration with both Milestones and WIDA 61

You can set Content Management to Yes or No. Note: Each COS configuration must have at least one service device that has Content Management set to Yes. 62

COS Configuration for WIDA ACCESS testing You will see the WIDA administrations and accommodations listed 63

If you select Yes, the test content for the selected administrations and accommodations will be downloaded automatically to your COS device. Note: The default is all available administrations and accommodations. If you need to save space on the device, de- select unneeded administrations and accommodations. After you make your selections, click Next. 64

On the Content Hosting page, Verify that Content Hosting is set to Yes. Note: With Content Management set to Yes, the current COS service device appears as the first content source. 65

COS Configurations 2. Reconfigure an Existing Setup
66

Re-Configuration of an Existing Configuration
When you reach step 1 of the Configuration Wizard Select Use an existing configuration? 67

The wizard changes to a two-step process. In step 2 of the two-step process, Choose the configuration that you want to migrate from a content caching TSM to a COS service device and Click Complete and Continue. 68

When you have finished using the Configuration Wizard, navigate to the Locations page of the configuration. For the Georgia location, Set TSM Content Caching to No Click Update Configuration 69

Configuration for WIDA ACCESS testing, for the WIDA location, Set TSM Content Caching to No Click Update Configuration 70

71

Navigate to the Content Management page Set Content Management to Yes Verify that the necessary administrations and accommodations are selected (select any that need to be selected) Click Update Configuration 72

Configuration for WIDA ACCESS testing You will see the WIDA administrations and accommodations listed Check all administrations that will be used on this COS 73

Navigate to the Content Hosting page Set Content Hosting to Yes Click Update Configuration 74

New Installation of DRC INSIGHT and Associate it with a COS Configuration
75

Deploy New COS Configuration to DRC INSIGHT
You are able to assign a new COS configuration to new testing devices in two ways Manually assign the Org ID Distribute the deployment configuration file to the testing devices These same methods have been used in the past with the TSM 76

Manual Assignment of Configuration to Testing Device
77

Manual Assignment of Configuration
Install INSIGHT on the device Because it is not yet registered with COS, the Configuration Not Found screen displays when you start INSIGHT. Click Assign Device to ORG Unit Click Add after you have added the ORG Unit ID Click Register 78

Verify the connection to the COS Login to an existing Test Session or Online Tools Training OR Start the System Readiness Check Launch DRC INSIGHT Click on the blue check mark in the lower-left corner Enter Access Code 7745 Content Caching TSM Connection* should display green if everything is setup correctly Content Caching TSM Versions* should display green if everything is setup correctly *Content Caching refers to COS Connection. The TSM reference will be updated to COS in 79

80

Deployment of Configuration (Org ID)
81

Deployment of Configuration (Org ID)
Distributing the new configuration file Navigate to the Deployment tab Select Create Deployment Configuration This deployment shows Georgia Milestones and WIDA Click Save Distribute file to testing devices (see Technical User Guide Volume IV: DRC INSIGHT) 82

Existing Installation of DRC INSIGHT and Associate it with a COS Configuration (same two options that have been used with the TSM) 83

Association of Configuration to Existing DRC INSIGHT
You are able to assign a new COS configuration to testing devices in two ways Moving existing student testing devices to the new configuration Distributing the deployment configuration file to the testing devices To Move Devices to the new configuration, navigate to the Testing Devices tab 84

Association of Configuration to Existing DRC INSIGHT
Select the testing devices that you wish to move Click Actions Click Move Devices Enter Org Unit ID for the new configuration Click Move For Deployment of Configuration file, see slide 64 85

Central Office Services – Device Toolkit (COS-DTK) User Interface
Configurations tab Displays visual dashboard describing the configurations that currently exist in the COS-DTK Status information provided for each configuration and testing devices associated to the configuration Use this tab to drill down into the configuration to manage the configuration and its associated devices 86

Central Office Services – Device Toolkit (COS-DTK) User Interface
87

Central Office Services – Device Toolkit (COS-DTK) User Interface: Configurations Chart
Chart Color Icon Configuration Status Description Green Fully functional All COS-SD and testing devices using a configuration are visible to the COS - Device Toolkit are either in use or ready for use Red Unable to find Configured services that were last seen an hour ago or more Yellow In progress One or more of the devices using the configuration is currently uploading or downloading test content Orange Out of date The test content on one or more devices using the configuration is out of date 88

Central Office Services – Device Toolkit (COS-DTK) User Interface: Testing Devices Chart
Chart Color Icon Configuration Status Description Green Fully functional Testing device last seen within a month Red Unable to find Testing device last seen a year ago or more Orange Out of date Testing device last seen a month ago or more 89

OPTIONAL: Load Balancing
90

Load Balancing Content Hosting
91

Load Balancing Content Hosting
Prerequisites to creating a load-balanced pool of COS Service Devices You must have already installed and configured your load balancing hardware and software – this is external to the DRC INSIGHT system You must know the IP address of your load balancer You must know how to “point” the load balancer to each COS Service Device in the load-balanced pool You must have a shared network location for test content, know the network share path to the location, and all of the COS Service Devices in the load‑balanced pool must have access to the shared location. This path must be available from every Content Hosting device in the load‑balanced pool. 92

Load Balancing Software Based
Software based load balancing - This method allows round robin persistent client connections based on the total count of COS Service Devices setup in the COS DTK Configuration. 93

Load Balancing Resources
Load balancing resources can be found in the Technical User Guide, Volume III within eDIRECT. Steps to create a pool of COS Service Device and utilize the round robin distribution of Testing Devices can be found in the Technical User Guide, Volume III within eDIRECT. 94

Summary of Deployment Options
95

COS Service Device 96

Multiple COS Service Devices
Software based load balancing – This method allows round robin persistent client connections based on the total count of COS Service Devices setup in the COS DTK Configuration. 97

COS Service Devices Behind a Hardware Load Balancer
Hardware based load balancing – This method leverages a local site hosted hardware based load balancer configured to a single load balancer IP address in the COS – Service Device. 98

INSIGHT Installation 99

INSIGHT Installation Install INSIGHT
Can be done manually on desktops and laptops Can be deployed to multiple desktops and laptops ChromeOS and iOS (iPad) specific deployments Updated software was released on the evening of July 20 This version of the testing software is required for testing EOC Fall Mid-Month (August) and beyond No changes to installation procedures from last year If auto-updates are enabled the software will automatically update when launched When a configuration has both Georgia and WIDA locations, client machines connected to this configuration will show both Georgia and WIDA options when launching the INSIGHT software The iPad App was updated on June 18 This version of the app will need to be installed for EOC Fall Mid-Month (August) and beyond 100

INSIGHT Installation 101

INSIGHT Installation – Windows
If using a COS service device, ensure COS Service Device has been installed on desktop or laptop computer Use the COS-DTK to create configurations Be sure to connect the COS Service Device to each of the devices in the configuration. Run the INSIGHT Windows Installer and accept the User Agreement and Default Settings. If you plan on deployment, uncheck “Launch System Readiness Check.” This will prevent the software from launching and attempting to register to configuration. INSIGHT for Windows can be deployed using a Command Line or using ORCA. When a configuration has both Georgia and WIDA locations, client machines connected to this configuration will show both Georgia and WIDA options when launching the INSIGHT software See Volume IV of the Technology User Guide for specific information on creating a deployment configuration 102

INSIGHT Installation – MacOS
If using a COS service device, ensure COS Service Device has been installed on desktop or laptop computer Use the COS-DTK to create configurations Be sure to connect the COS Service Device to each of the devices in the configuration. Run the INSIGHT Mac Installer and accept the User Agreement and Default Settings. Admin login is required. The Mac installation package launches INSIGHT automatically. INSIGHT for Mac can be deployed using a deployment tool such as Apple Remote Desktop. When a configuration has both Georgia and WIDA locations, client machines connected to this configuration will show both Georgia and WIDA options when launching the INSIGHT software 103

INSIGHT Installation – Linux
If using a COS service device, ensure COS Service Device has been installed on desktop or laptop computer Use the COS-DTK to create configurations Be sure to connect the COS Service Device to each of the devices in the configuration. Run the INSIGHT Linux Installer and accept the User Agreement and Default Settings. Once the installation is complete, navigate to the directory and double- click the DRC INSIGHT Online Assessments icon to launch INSIGHT and register the device. When a configuration has both Georgia and WIDA locations, client machines connected to this configuration will show both Georgia and WIDA options when launching the INSIGHT software 104

INSIGHT Installation – ChromeOS
Requires that Chromebooks are managed through Chrome Device Management Use Device Management to deploy the app to the appropriate devices and to invoke kiosk mode for testing (detail in Tech user Guide Vol IV) If using a COS Service Device, ensure that COS Service Device has been installed on desktop or laptop computers. Use the COS-DTK to create configurations Be sure to connect the COS Service Device to each of the devices in the configuration. Create the chromeos.json file in the DTK and upload using Chrome management. Launch INSIGHT on the Chromebook and run the System Readiness Check to verify the device can connect to the COS Service Device. When a configuration has both Georgia and WIDA locations, client machines connected to this configuration will show both Georgia and WIDA options when launching the INSIGHT software 105

INSIGHT Installation – iOS (iPads)
App is only available through the App Store Mobile Device Management is no longer required, but still recommended. Alternate method is to download the app directly from the App Store and configure it manually. Automatic Assessment Configuration Preferred method for invoking kiosk mode Use in place of Guided Access, Single App Mode and Autonomous Single App Mode Built into INSIGHT app Automatically starts and stops Will automatically disable kiosk mode within 8 hours after unplanned exit from app Automatically disables features when the app starts Check Spelling Predictive Text Auto-Correction Auto-Capitalization 106

INSIGHT Installation – iOS (iPads)
If using a COS Service Device, ensure that COS Service Device has been installed on desktop or laptop computers. Use the COS-DTK to create configurations Be sure to connect the COS Service Device to each of the devices in the configuration. If MDM supports the Managed App Configuration feature, this can be used to configure multiple iPad devices. If MDM does not support the Managed App Configuration, use the MDM to deploy the software, but each iPad must be manually registered. Install the DRC INSIGHT App on iPads. Download the app from the App Store Create the ios.plist configuration file in the DTK. Deploy the app and configuration file using MDM. Launch DRC INSIGHT. The iPad devices are automatically registered with INSIGHT once launched. When a configuration has both Georgia and WIDA locations, client machines connected to this configuration will show both Georgia and WIDA options when launching the INSIGHT software 107

Virtual Desktops/Thin Clients
INSIGHT has been used successfully on virtual desktop environments nComputing Citrix Wyse VMWare The virtual desktop session must emulate one of the supported operating systems. The virtual desktop server must have sufficient resources to support all students that will be testing concurrently. Special attention must be paid to the security risks inherent to testing in a virtual desktop environment. 108

Virtual Desktops/Thin Clients
Please note: Virtual desktop environments are supported for the Georgia Milestones Assessments, they are not supported for WIDA ACCESS for ELLs Assessment. DRC does not support the use of online audio accommodations (Screen Reader, also called text-to-speech) in virtual desktop environments. In general, we have found that audio quality in such environments is poor, which could prevent the audio accommodation from functioning as designed. Other options for delivery of the audio accommodations in the Virtual Desktop/Thin Client environment Human reader in an online test administration Human readers must use the posted Read-Aloud Guidelines that appear on the Georgia Milestones GaDOE webpage under Test Administration & Educator Resources Use desktop, laptop, or other non-virtual desktops for students with audio accommodations You may use a virtual desktop to host a COS-SD, and virtual desktops running INSIGHT can connect to a COS-SD Because virtual desktop environment setups can vary, you may encounter unique issues When in doubt, contact Customer Service 109

Preparing for Testing Complete the setup of your COS Service Devices, your configurations in the COS-DTK, and your INSIGHT installations on your test machines. Ensure students access Online Tools Training (OTT) Hands-on opportunity to practice using testing tools Can be used to check that the testing engine is working Online Audio Accommodations Ensure appropriate numbers of headphones are available for students Ensure that paper testing materials have been ordered for all students that will not be testing online (e.g. students with Braille or Large Print accommodations) 110

DRC Online Readiness Tool Resources
System Readiness Check Site Technology Readiness Checklist Milestones Capacity Estimator ELL Capacity Estimator Computer Usage Estimator Online Testing Network Evaluation Checklist Technology Specifications 111

Site Technology Readiness Checklist

Milestones Capacity Estimator
Helps test sites plan for testing by factoring in the site’s unique network variables and showing how they can impact performance Version 3 with Accommodated Students added for TTS

ELL Capacity Estimator
Gives specific data by domain.

Computer Usage Estimator
Gives specific data by administration.

Online Testing Network Evaluation and Troubleshooting

Technology Specifications

Customer Service For further information, please feel free to contact:
DRC Georgia Customer Care Hours of Operation: 7 am – 8 pm EST Phone: (866) DRC WIDA Customer Care Hours of Operation: 7 am – 9 pm ET (September – May) 7 am – 7 pm ET (June – August) Phone: (855) 118

Questions? 119

DRC INSIGHT and COS Installation Training

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