1. Proctor Caching and System Check September 4, 2014 Becky Hoeft Conference Number: (877) 554-0877 Conference Pin: 931-685-7024

2. WebEx Basics Mute your phone: press *6 Unmute your phone: press #6 Chat feature – Send to : Dana Serafini

3. Agenda 1.Proctor Caching Overview 2.Technology Configurations 3.Proctor Caching 4.Using System Check 5.Resources

4. Proctor Caching Overview

5. 5 TestNav Proctor Cache is Pearson supplied software that is used in conjunction with TestNav to reduce bandwidth requirements and accelerate the delivery of test content. Proctor caching is not required, but is strongly recommended and required for the best online testing experience. Proctor caching: -allows you to pre-cache test content to your local network before a test; -reduces the burden on your internet service provider (ISP) by eliminating redundancy in request for test content; and -stores an encrypted local copy of all pre-cached tests.

6. 6 Proctor Caching Diagram

7. 7 Proctor Caching Installer Windows: -Save the file, and then double-click the executable file to open the installer screen. -Click the Run button to launch the installer, and then use the wizard to continue installing proctor caching. Mac: - Save the file, and then double-click the ZIP file, and then double-click the application to open the installer screen. - Click the Open button to launch the installer, and then use the wizard to continue installing proctor caching. All technical documentation is now available on the User Guides and Technology tab on the Resources page of PearsonAccess. View the User Guides and Technology tab (PearsonAccess > Resources > User Guides and Technology).View the User Guides and Technology tab

8. 8 Proctor Caching Requirements The minimum hardware requirements for all computers used for Proctor Caching with TestNav are listed on this page. You can find the version of Proctor Caching that you are using by looking at the bottom of the Proctor Cache Admin screen in the browser. Note: Please do not make any technology changes during an online testing administration, including applying software patches. Please visit the Proctor Caching Hardware and Software Requirements page for up to date information on supported releases for computer operating systems, Java, and Flash.

9. Technology Configurations

10. Using Technology Configurations, you can manage proctor caching computer configurations and response file save locations. Login to PearsonAccess Select Test Setup > Technology Configurations

11. Select New Configuration to launch the Configuration Details Wizard. Enter a Configuration Name and select Continue.

12. Technology Configurations Select Add Organization Select the organization, and select Add When complete, select Continue

13. Technology Configurations Specify TestNav and proctor caching settings Configuration Name IP Address Port Pearson-supplied caching Specify the student response file backup locations When complete, select Continue

14. Technology Configurations System will return to Technology Configuration screen Selecting a configuration name will allow review of the Configuration Details

15. TestNav Configuration Details Configuration Details allows you to: edit the configuration name add additional organizations to the configuration edit the TestNav settings add new TestNav settings to the organization With multiple TestNav settings, note that you can now: change default configurations delete configurations

16. Changing TestNav Configurations If you select Make Default, you will be prompted how PearsonAccess should handle test sessions that have the previous default setting.

17. Deleting TestNav Configurations If you select Delete, you will be prompted how PearsonAccess should handle any test sessions that have the setting you are deleting.

18. Proctor Caching a Session

19. PearsonAccess – Create New Session In Test Session Details, the Proctor Caching Computer drop-down menu will use the default setting first, but you may select another if needed.

20. PearsonAccess – Proctor Caching

21. Proctor Caching a Test Session The message “Testing your connection to the proctor caching computer…” will briefly display. From the Pearson Proctor Cache Java Applet, select Run

22. Proctor Caching a Test Session If the proctor caching machine is not running, this error will display. In order to proctor cache a session: The proctor caching machine is on; Proctor caching software has been installed on the computer; And the proctor caching software is actively running.

23. Proctor Caching a Test Session Proctor Caching will determine which form(s) are needed for the test session, and display the estimated size of the content, along with the estimated time to download. Select Next to continue; you should not de-select any forms or recalculate. Note: For sessions with Form Group Type Main and Accommodated, all forms will be cached to the session.

24. Proctor Caching a Test Session A message that proctor caching is in progress will briefly display. If necessary, select Run from the Pearson Proctor Cache Applet.

25. SystemCheck for TestNav 7 25 Monitor Proctor Caching To verify that TestNav Proctor Cache is running, enter the following address into your Web browser: http://xx.xx.xx.x:4480 (x characters represent numbers from your proctor caching computer IP address). If proctor cache is not running, an error screen will appear.

26. Proctor Caching a Test Session On your Internet browser, the Proctor Caching Diagnostics screen will open to the Contents tab; the form(s) to be cached will be displayed with a “Waiting” status Refresh your screen, and the status will update to “OK” when the form has cached.

27. Proctor Caching Diagnostics - Contents OK – Content is successfully cached Not Loaded – Content is not cached Waiting… - Content is waiting to be loaded Loading… - Content is currently loading Failed to load content Failed to load content – There was a failure to load content MD5 Check Invalid MD5 Check Invalid – MD5 comparison could not be completed MD5 Mismatch MD5 Mismatch – MD5 comparison was completed but files did not match In general, any status in red is a critical problem. Any content with a red status should be checked and reloaded. If the problem is not resolved, contact Pearson’s Help Desk.

28. SystemCheck

29. 29 Overview SystemCheck validates testing workstations meet the minimum system requirements needed to run TestNav 7 SystemCheck also provides the ability to run bandwidth speed checks to help plan for online testing capacity SystemCheck estimates the number of concurrent testers that could be supported, at the time check is performed Pearson Customer Support may also use SystemCheck results to assist customers in trouble shooting

30. 30 SystemCheck Functionality TestNav 7: -Validates system requirements are met on testing workstations Network User Capacity: -Bandwidth testing for Internet and proctor caching connections -Volume estimates for capacity planning Testing Volume Calculator: -Online volume calculator -Modify network links and network utilization sliders as necessary

31. 31 TestNav 7 Validates student workstation to ensure that minimum requirements are met Click Start to check the workstation environment Click Print Friendly to save your results Choose System Check

32. 32 Network User Capacity Tests internet bandwidth between the workstation and Pearson’s servers To gather realistic results, SystemCheck should be run from a student testing machine on the same day of week/time of day as when you anticipate performing online testing Click Add Caching Computer to add your potential proctor caching machine for a local network bandwidth test

33. 33 Add Caching Computer Add a name for the caching computer, the host IP address, and port (4480) Can add multiple proctor caching computers by repeating these steps

34. 34 Network User Capacity Results Click on Start to begin the test Onscreen information helps determine whether the connection was successful or not Click Start to run the speed checkClick to see onscreen information

35. 35 Network User Capacity Results Based on the bandwidth test, SystemCheck can provide an estimated number of students that can test concurrently Choose System Check

36. 36 Testing Volume Calculator

37. 37 Testing Volume Calculator Results Planned testing is feasible with available network capacity Planned testing exceeds the available network capacity Planned testing is dangerously close to available network capacity The graph will display the results based on your inputs. The background should remain white to ensure your planned testing volume can be supported by your available network capacity.

38. 38 Resources The Resources link will take you to needed documentation such as manuals, trainings, and important technology updates.

39. Questions? Pearson Help Desk 888-817-8659 Monday – Friday, 6:00 a.m. – 7:30 p.m. (CT) mnhelp@support.pearson.com