1. VEGA for WINDOWS
An integrated solution for
Vending Companies

2. Digisoft S.p.A. – Company Overview
Digisoft S.p.A. Is a software company born in After 20 years of activity Digisoft is now considered by the market a decision maker in European vending Companies. Our numbers:
More then 30 employees
7.000 Keuros of turnover
More then 300 Active customers over the world

3. Vega Windows: Overview
Vega Windows represents a state of the art for the automation of vending companies. It has been designed and developed taking advantage of 20 years of experience, done directly on field by Digisoft. Vega Windows manages every business process of a modern vending company: it allows to plan and control every activity.

4. Vega Windows: Overview
Vega Windows is not only a management software but a real organizational model for vending co.
Translated in 8 different languages (also table content)
Completely documented with help on line
Parametrable & scalable (from 5 to 1000 operators)
Modular Structure & integration with ERP
Role sensitive data access

5. Vega Windows: Overview
The model taken by Digisoft combines technical knowledge and information technology: they’re essential to design and maintain a management software combined to a deep knowledge of vending sector and its organizational models.
The Goal: give to the customer an integrated solution for his real needs and daily problems, speaking his own language.

6. BASIC FUNCTIONS
The basic module of Vega Windows has all these functions that allow to have an effective control of your own company.
Hereunder you’ll find a summary of its main functions:

7. Management: Customers and Points of Sale
BASIC FUNCTIONS
Management: Customers and Points of Sale
Management of customers having many establishments or operating offices
Management of different kind of selling and different typology (Hot, Cold, Snack, O.C.S.)
Real-time statistics about consumptions, receipts, product yield, visits of staff: all these data on different time horizons and classified by Point of Sale, Operating Office and Registered office.

8. Registered offices

9. Points of sale

10. Loading paper and V.M. Supply
BASIC FUNCTIONS
Loading paper and V.M. Supply
Management of supply process, from printing of loading paper, to supplement entries until the ending check of supplies.
Real time control & tracking of non conformity
bar code sopported procedure

11. Loading papers and Supply of Points of Sale

12. Cash situation

13. Packing lists to handle Vending Machines
BASIC FUNCTIONS
Packing lists to handle Vending Machines
Management of documents to handle Vending Machines (installations, collections and replacement) – packing list creation – printings – filing
History of information to trace every movement concerning the V.M. and its current state (Repair shop, Warehouse, Customer, disused etc…)

14. Packing list to handle Vending Machines

15. Packing list to handle Vending Machines

16. Packing list to handle Vending Machines

17. Packing list to handle Vending Machines

18. BASIC FUNCTIONS Staff management
The activities of staff can be monitored by checking:
Profitability either of every single Point of sale or classified according to different degrees (person in charge, area…),
Precision of the task done (Withdrawal of data, receipts and matching of data) and its weight.

19. Staff management

20. Staff management

21. Staff management – Customer profitability

22. BASIC FUNCTIONS Management of multiple warehouses and storehouses
Management of warehouses and inter-company movements
Management of storehouses at customers’: supplies, withdrawal and inventory
Fiscal management of warehouse & final valorisation

23. Management of many warehouses and storehouses at customers’

24. Management of many branches
BASIC FUNCTIONS
Management of many branches
Statistics about branches on different degrees
Partial View of Data & Users /role profile definition
Master Data base support with automatic replicas

25. Management of branches

26. Management of commissions for subjects
BASIC FUNCTIONS
Management of commissions for subjects
Calculation of possible commissions for people in charge of supplying V.M., either by supply or by receipts, percentage or fixed rate with the detail of accrued amounts

27. Subjects’ commissions

28. Management of integrations
BASIC FUNCTIONS
Management of integrations
Automatic calculation of price integration and invoice issue to the customer. The integration can be calculated either as a percentage of receipts or as fixed rate: the detail about accrued amounts will be
By type of V.M.
By Point of Sale

29. Management of integrations

30. Interface to Electronic Cash Systems
BASIC FUNCTIONS
Interface to Electronic Cash Systems
Executive & MDB protocol supported
Data integration from the most well-known ECS systems like Coges, Fage, Zanussi Compass, U-Key, etc.
Management of the standard format EVA-DTS: it allows to manage coin-box giving change by checking the balancing of receipts and pipes
Control of data consistency. If not, it shows possible variations on selling prices and anomalies on the cash system like failed balancing between receipts and sale details, etc…

31. Interfacing to Electronic Cash Systems

32. Interfacing to Electronic Cash Systems

33. Management of coin-counters (Selex, Delarue Mach5 and Mach6, Scancoin)
BASIC FUNCTIONS
Management of coin-counters (Selex, Delarue Mach5 and Mach6, Scancoin)
Interfacing and direct management of coin-counter with immediate check of cash collected from V.M.; data is compared to:
Counter
Electronic Cash System
Average selling price
and the consecution of receipts is verified.
Notification and filing of anomalies either during counting or cash closing.

34. Call center management
EXTRA MODULES
Call center management
Record of calls done by customers to communicate breakdowns occurred on V.M. or to ask for supply; transfer of calls to palmtop (via GPRS as option)
Display customer’s statement and record of order with:
detail of sale prices
saving of last order details (to record repetitive orders)
Management of first customer service in case of breakdown
Management of telemarketing & prospecting campaigns

35. Call management

36. Call management

37. Call management

38. EXTRA MODULES
Rents
Management of expiries and invoicing of rents for leased V.M.
Management of repair shop movements

39. EXTRA MODULES Fleet of vehicles Management of car maintenance
fuel card
road-tax expiry
assurance expiry
tests etc.
Statistical analysis about operating costs of cars

40. Fleet of vehicles

41. Management of complaints & Inspections
EXTRA MODULES
Management of complaints & Inspections
Management of execution of complaints according to ISO ; - Complaints to assign, solution, efficacy check, etc.
Management of Inspections with weight & non conformity Registration

42. Management of complaints

43. Maintenance of Vending Machines
EXTRA MODULES
Maintenance of Vending Machines
Management of breakdowns and interventions on vending machines (possibility of palmtop support), with deep analysis on:
time spent to solve the problem;
lapses between call and intervention (SLA Meter);
frequency of breakdowns;
Management of preventive maintenance with the detail of expiry expressed either by supplies or days.
Management of spare-part warehouse.
Management of internal job

44. Maintenance of Vending Machines

45. Maintenance of Vending Machines

46. Maintenance of Vending Machines

47. PORTABLE PROCEDURES
Ve3Net: Management of all refillment & technical operations
Maga: Management of warehouse with barcode reader function
VisVer: commercial, customer care & prospecting management
GPRS connection
Geo-localization with fleet management functions

48. EXTRA PROCEDURES Remote control of V.M. by GSM connection
Vega-web: E-commerce to manage orders and maintenance by Internet
Integration with Mapinfo for statistical and cartographic analysis
Integration with Business Intelligence tools (as Qlik View)
Integration with route planning & tour optimization tools
Vega Dashboard: business panel & BSC

49. VEGA.DASHBOARD

50. VEGA.DASHBOARD

51. VEGA.DASHBOARD - Explanations

52. Ve3Net: The automation of external activities
The use of professional palmtop lets the subject charged to supply V.M. manage and record every external activity.
The palmtop checks the consistency of inserted data and helps the subject driving him all over work phases: it makes out invoices calculating everything is needed and checking if the sale price is right.

53. Ve3Net : The automation of external activities
The palmtop – with a barcode reader:
suggests the products to use
shows the subject possible preventive maintenance to do
checks if there’s an ECS forcing the subject to record information.
Every registered information is synchronized with Vega. Transmission can be made on head-office or by GPRS (remote). In both cases the operation is fully automatic.

54. Ve3Net : main functions Supply
Record of every operation concerning the supply of Points of Sale.
Supply can be done:
From van
From external warehouse

55. Ve3Net : main functions Supply The supply step by step:
Search PoS code / matriculation nr. and Customer’s business name
Search preventive maintenance
possible execution of expiring ones
Search price list assigned to customer
Show price-list and products assigned to the PoS and to the V.M. model
Record of supply
Record of delivery of Free gift, collection of returns / damaged goods / returnable empties (18 litre bottles)

56. Ve3Net : main functions Supply
It searches open entries, if present: shows open entries and asks for collecting them
It records the receipts from possible supply of products, cards, slugs and keys.
It makes out immediately a delivery note or an invoice
It asks for “box collection” if the Vending Machine is “vending service” type with standard cash system

57. Ve3Net : main functions Supply
If V.M. is provided with counter: it asks for counter reading.
If V.M. has Electronic Cash System (if present in the list of detectable systems, according to the type of palmtop): it asks for reading the electronic records.
Saving of data and issue of receipt proving the passage. This receipt will be put in the coin-bags for coin-counters.

58. Ve3Net : main functions Call management
The palmtop can display and manage the calls assigned to the subject and communicate via GPRS with the operative office
It can display and print the calls either one by one or as a list.
The calls for supply give direct access to the form for supplying the PoS: if the call has a detailed order, the palmtop will show it.

59. Ve3Net : main functions Technical assistance
Calls for breakdown: the palmtop allows the subject to report breakdowns and interventions made to solve them.
It’s possible to have the detail of the exact time of the beginning and the end of intervention.
With cartographic tool is possible to show in real time the position of vans/operators & customers

60. Training & Consulting Activities
The purpose of the formative path set by Digisoft is to assure a full autonomy on using Vega Windows by operating staff.
Moreover it aims at optimizing the internal organization.
GOAL: full utilization of every feature of this product… whit content sensible help on line & written procedures

61. Integration with ERP S.A.P.
Vega is completely integrated with best ERP on the market
The Goal is to reduce data entry and guarantee accounting & fiscal data to the ERP software.
Digisoft has skills & experience to analyse & develop communication tools with external applications.

62. Integration with S.A.P. R3 / BW
Case history:
Argenta Group: full integration with S.A.P.
Lavazza S.p.A.: partial integration with SAP
Grafusa Group: Partial integration with SAP

63. Integration with ERP S.A.P. R3
Integration tools & methodology :
DB Oracle View & store procedures with DB links
Plain text
XML Files
Idoc files (wip)
EDI files