1. New Faculty Orientation: An Introduction To IT @ AUB
August 2015
Yousif Asfour, PhD
Chief Information Officer
Razan Harb
FAS IT Manager

2. Our vision is for IT to help transform teaching, research, campus life
and patient care
at AUB
We are
doing that by
first building the capacity
to provide exceptional IT service
to our community

3. of upgrading everything
You have joined us
at an exciting time … k
Compute
& Storage
Applications
Network
Telephones
& mobility
… we are in the midst
of upgrading everything

4. How to get support
How to get support

5. Latest Announcements

6. List of services

8. Sharing of huge files internally with other members of the community
Provide authentication to different services
AUBNet Account
Internet Access / Wireless connectivity
Eduroam
Network Storage
File Sharing
VPN
Applications server
Exchange Calendar and room reservation
AUBSIS and Moodle
IT Purchasing and Oracle Financials
FMIS, Grants, and other Applications
2 GB mailbox that can be synced with multiple devices
Connect to AUBdot1x network
Connect to the internet using AUBNet account when visiting participating institutions
15 GB of network storage through the X-Drive
Sharing of huge files internally with other members of the community
Provides access to AUB resources from outside AUB
Adobe CS6,MS Visio, etc.
Reserve classrooms and conference rooms
View Course List Submit grades online
E-Learning
Place expense reports View reports of grants’ budget and expenses
Create a professional profile
Apply for grants, etc.

9. OSB FAFS FEA Suliman Olayan Agriculture Wing A Raymond Ghosn
Basement B1
FAFS
Agriculture Wing A
Rm 207A
FEA
Raymond Ghosn
Rm 306.1
FHS
Van Dyck
Rm 209
FAS
Nicely
Rm 109 & 308 IT
Van Dyck
Basement Floor
HSON
Harriri
Rm 201/203
Website:
Portal: ithelpdesk.aub.edu.lb
Phone: Extension 2260 Mon-Fri 8am-5pm

12. Support Portal Follow-up on your created incidents and requests
Create a new incident
Request of the available services

13. AUBnet Account
An active AUB account provides access to the following services:
Windows Login to join the domain (Active Directory)
(Exchange)
Web access / Wireless
Eduroam
Libraries
Moodle
Applications server (Adobe CS6,MS Visio etc.)
VPN
To create Faculty AUBnet Account
Go to the IT’s Website
Navigate to Services -> Faculty Services
Click on Account creation and Management->Activate your AUBnet Account
Note: You should have your Payroll ID (ZA99999) and your ID Barcode (6 digits)

14. Email Faculty Members can connect to AUB email through
Outlook on Exchange or MAC mail on Exchange
From any Internet-connected computer use Microsoft Outlook Web Access (OWA), the link is
By pushing to phones/tablets
Microsoft Exchange, mail box quota for faculty members is set to 2GB.
messages should be regularly archived to a personal folder.
For assistance in configuring AUB and archiving s please contact IT Support.

15. Calendar/Room Reservation
Faculty members can utilize the exchange calendar to:
Setup meetings and check availability of other attendees
Reserve conference rooms that are available to the community
In addition to the rooms available on the exchange calendar, faculties have reservation applications for faculty classrooms/labs/ and conference rooms.
Faculty members can check with the faculty IT Manager for the faculty room reservation application.

16. AUB Wireless – Subscribe & configure
Connect to wireless network, choose “AUBsubscription”
Configure your device on your own by following the steps on aubsub.aub.edu.lb
Microsoft Windows 7, 8 users can utilize the automatic configuration scripts to connect.
Other Operating systems users (Windows XP, Mac OS X, iOS, Android) can follow the available manuals to configure their devices
Connect to AUBdot1x network using your AUBnet credentials
© Copyright, American University of Beirut. Confidential and Proprietary Information. All Rights Reserved.
© Copyright, American University of Beirut. Confidential and Proprietary Information. All Rights Reserved.

17. Eduroam
Eduroam (education roaming) is the secure, world-wide roaming internet access service developed for the international research and education community, and embraced by a consortium of institutions who promote such ideologies.
Faculty Members who visit another participating institution can connect to the internet while on the go, as follows:
from the wireless settings for your computer or device, choose the eduroam secure network (or the institution’s equivalent wireless network)
at Username enter your AUB NetID address (e.g.
at Password enter your AUB NetID password

18. Stay Safe – Protect your Identity and personal information
Never share password, personal or financial information through
Be suspicious of any with urgent requests for personal information
Do not click links in messages, if you suspect the message might not be authentic or if you don't know the sender
Update your operating system regularly
Update your Antivirus Software regularly
Update your web browser and Plug-ins regularly
Use your computer’s Firewall
© Copyright, American University of Beirut. Confidential and Proprietary Information. All Rights Reserved.

19. Storage XDrive is a dedicated network storage space.
XDrive is secured and backed up daily. Backup files are available back to 14 days.
Storage available is 15GB, for institutional data.
XDrive can be utilized to backup data.
XDrive can be accessible while offline
Right click on drive and choose “Always available offline”.

20. File Sharing
AUB provides internal file sharing service for faculty members:
For sharing files with people outside AUB faculty members can use public cloud services such as dropbox
Faculty members can also check with the faculty IT Manager if there are any file sharing services provided within the faculty.

21. VPN
VPN is a service provided by IT that allows faculty members to access campus online resources or personal desktops from outside AUB (VPN In) or to access outside resources from campus (VPN out).
To request VPN access, faculty members can use the portal ithelpdesk.aub.edu.lb and fill a service request under Network/VPN.

22. IT Purchasing / Financial Information System(FIS)
Faculty members can use available funds (startup fund; grants; etc.) to purchase IT hardware or software in coordination with the IT Manager.
Oracle EBS is the FIS used at AUB
Request access by sending AUB-User-Access-Request-Form to
Use Oracle EBS to place requisitions and expense reports
Utilize the OBIEE module to generate reports related to grants’ budgets and expenses
For assistance with Oracle EBS modules please contact the faculty IT Manager.

23. AUBsis / Moodle AUBsis: AUB Online Student Information System (Banner)
Activate AUBSIS by :
visiting the IT Website
Navigating to Getting Started-> New Faculty
Clicking on Activate AUBSIS
Login using payroll ID and pin
AUBsis can be used by faculty members to:
View Course List
Submit grades online
Moodle: e-learning application integrated with AUBsis.

24. Online Applications
Most faculties provide online applications to process the student petitions and forms electronically. In case a faculty member approval is required for a certain petition an notification is sent.
FMIS is an application that allows faculty members to create their professional profile. The profile will be available online on the departmental website.
Faculty members can submit their grant forms electronically and view the progress of approvals.