2. voice project
Our core purpose is improving organisations by giving people a voice
We specialise in employee surveys, 360 surveys and customer surveys
Our key points of difference are:
Long-term client relationships
Flexible solutions for different needs and budgets
Grounded in ongoing scientific research
We grew out of a research project at Macquarie University, and since 2002 we’ve given a voice to over 2 million people across more than 3,000 organisations

3. what’s been happening at Voice
We’ve continued to enhance our own in house survey platform to cater to a wider variety of clients, helping to automate survey delivery and reporting
Our surveys have a refreshed report design
We’re responding to a slight trend towards shorter pulse surveys by researching a core set of questions and streamlining our free team survey
Excellent Workplace recognition program for our highest performing clients
suggested that it’s been well received and achieving these things. We’re now looking at moving to this look for our other offerings, so watch this space.

4. our change challenge awards
Voice Project’s Change Challenge is designed to recognise and learn from positive change in organisations
Open to whole organisations as well as individual departments and teams
Complete a repeat engagement survey with Voice Project, at any time of the year

5. criteria
Finalists for organisations, departments and teams were shortlisted based on positive changes in survey scores
Finalists were invited to submit further information, including changes in KPIs and detailed descriptions of change programs
4 expert judges independently reviewed and scored submissions from the finalists to determine the winners
Susan Henry
Vanessa Fudge
Cheri Ostroff
Peter Langford
Head of People & Culture Starlight Children’s Foundation
Founder and Leadership Adviser Leading Well
Professor & Chair in Management Director of the Centre for Workplace Excellence University of South Australia
Director Voice Project

6. finalists
There were 826 teams and organisations who were eligible for this award, so a big congratulations to our finalists:
Large Category
Mission Australia
USQ Academic Division
University of Sydney DVC (Registrar)
Small/Medium Category
Adssi HomeLiving Australia Community Support Workers and Linen Drivers
Avid Group
Spinal Cord Injuries Australia Marketing Team

7. 2017 “change challenge” winners
Voice Project is delighted to announce the winners of this year’s awards
“Large” Category
Mission Australia
“Small/Medium” Category
Adssi HomeLiving Australia Community Support Workers

8. presenters
Today, we will hear from Mission Australia on their impressive change journey. Mark Newton, Executive of Group Shared Services Responsible for human resources, workplace health and safety, organisational capability, property and procurement. Mark has more than 30 years management and executive experience covering the public, private and not-for-profit sectors. He is passionate about using his expertise to bring about change for organisations and individuals.
Today, we will hear from Mission Australia on their impressive ongoing change journey. Mission Australia is a community services organisation employing 2800 staff and with 3700 volunteers, in over 570 services across Australia. Their size and breadth makes this change all the more remarkable. We’ll hear from Catherine/Mark, and then you’ll have the opportunity to participate in a Q and A with them. I’d like to introduce Mark/Mark and Catherine…
Mark Newton is the Executive of Group Shared Services at Mission Australia and is responsible for human resources, workplace health and safety, organisational capability, property and procurement. Mark has more than 30 years management and executive experience covering the public, private and not-for-profit sectors. He is passionate about using his expertise to bring about change for organisations and individuals. He will be sharing his experience at breakfasts in Brisbane and Melbourne.
Catherine Yeomans is the Chief Executive Officer of Mission Australia. Since becoming CEO in 2014, Catherine has refocused the organisation on its core goal of reducing homelessness and strengthening communities. She was previously the Chief Operating Officer at Mission Australia and has held senior management roles in a broad spectrum of fields across the corporate sector.

10. PURPOSE DRIVEN and VALUES LED
Our change journey…

11. People started sharing
CHANGE
AHEAD.

12. Our burning platform for change
2014

13. Our burning platform for change Our platform for change
2015

14. Continuing to build a Great Place to Work
2016

15. Our investment

16. Building a values driven performance culture

17. Building a values driven performance culture

18. Developing our leaders
Being a leader means not being afraid to take responsibility for all aspects of leadership; Being consistent and a role model of our values and behaviours; Continually strengthening our leadership practice by taking it personally.
A “servant-leader” focuses primarily on the growth and well-being of people and the communities to which they belong. Traditional leadership generally involves the accumulation and exercise of power by one at the “top of the pyramid,” The servant-leader shares power, puts the needs of others first and helps people develop and perform as highly as possible.'

19. Building a great place to work
How will you create a Great Place to Work?
Behaviours that are aligned with the Mission Australia values on a day to day basis.
Importance of effective communication.
How to work more effectively as part of a team?
How to deal with conflict in the workplace?

20. Survey trends

21. Continuing to build our culture
Strong leadership
Underpinned by key values and behaviours
Focus on strategic goals and strategic direction
Working collaboratively

22. Questions?

23. please provide feedback
Please complete a very short evaluation form on your table
In particular, we’d value feedback about your preferred length and format for these free events – Shorter or longer? Some other format – perhaps a workshop?
We hold these free breakfasts twice a year, and they typically “sell out”. If you or your colleagues would like to be invited to future events, please write down your details on the mailing list sign up form on your table