1. The Philippine Quality Award Program
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Orientation on:
The Philippine Quality Award Program
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ALLPPT.com _ Free PowerPoint Templates, Diagrams and Charts

2. What is Philippine Quality Award?
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What is Philippine Quality Award?
PQA is the highest level of national recognition for exemplary organizational performance patterned from the Baldrige Performance Excellence Program (BPEP) of the US and those in Europe & Asia.

3. What is Philippine Quality Award?
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What is Philippine Quality Award?
Promotes Performance Excellence through the adoption of PQA Criteria;
Offers an assessment tool to evaluate organizational processes and performance results; and
Provides training for organizations and would-be assessors & best practice sharing conferences

4. Performance Excellence Definition
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Performance Excellence Definition
An integrated approach to organizational performance management that results in:
delivery of ever-improving value to customers and stakeholders, contributing to ongoing organizational success;
(2) improvement of your organization’s overall effectiveness and capabilities; and
(3) learning for the organization and for people in the workforce. 

5. Successful Organization
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Systems Perspective
Visionary
Leadership
Delivering Value & Results
Customer
Focused Excellence
Ethics and Transparency
Successful Organization
Valuing People
Societal Responsibility
Organization Learning & Agility
Management by Fact
Focus on Success
Managing for Innovation

6. Performance Excellence Framework – A System Perspective
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Performance Excellence Framework – A System Perspective
The Organizational Profile sets the context for your organization. It serves as the background for all you do.
The Leadership triad (Management, Planning, and Customers) emphasizes the importance of a leadership focus on strategy and customers.
The Results triad (Workforce, Operations, and Results) includes your workforce-focused processes, your key operational processes, and the performance results they yield.
The System Foundation (Measurement, Analysis and Knowledge Management) is critical to effective management and to a fact-based, knowledge-driven, agile system for improving performance and competitiveness.
All actions lead to Results – a composite of product and process, customer- focused, workforce-focused, leadership and governance, and financial and market results.
The basis of the Criteria is a set of Core Values and Concepts that are embedded in high-performing organizations.

7. Benefits to the Applicant Organizations
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Benefits to the Applicant Organizations
Outside perspective of organization’s Strengths and opportunities for improvement
Thorough evaluation and review by experts & panel of assessors
Feedback Report to guide your organization’s quality & productivity Improvement

8. Benefits to the Applicant Organizations
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Benefits to the Applicant Organizations
Increase employee involvement, customer satisfaction & retention
Benchmark for exceptional management practices
Achieve performance
results

9. Program Beneficiaries
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Program Beneficiaries
National Line Agencies
Government Owned & Controlled Corporations
Local Government Units
State Universities and Colleges
Other Government Agencies
PUBLIC
SECTOR

10. Program Beneficiaries
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Program Beneficiaries
Agriculture
Manufacturing
Pharmaceutical Medicines
Consumer / Industrial Goods
Foods / Processed Foods
Electronics
Services
Educational Institution
Healthcare Institution
Financial Institution
Other Industries
PRIVATE
SECTOR
Small / Medium / Large Enterprise

11. Eligibility Determination Submission of Application Report
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PQA Assessment Process
Eligibility
Determination
Initial
Consensus
Review
Independent Review
Site Visit
Review
Final Judges
Review
Submission of
Application
Report
Pre-Site Visit
Review
Final Consensus
Review

12. 120 85 85 90 85 85 450 PQA Scoring System LEADERSHIP STRATEGY
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PQA Scoring System
120
LEADERSHIP 85
STRATEGY 85
CUSTOMERS 90
MEASUREMENT, ANALYSIS, AND
KNOWLEDGE MANAGEMENT 85
WORKFORCE 85
OPERATIONS
450
RESULTS

13. Recognition Levels Highest level of Excellence
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Recognition Levels
PHILIPPINE
QUALITY AWARD for
Performance
Excellence
Recognition
for MASTERY
In Quality
Management
Highest level of
Excellence
Demonstrate superior results.
*Role model in the Philippines
Recognition
for PROFICIENCY
In Quality
Management
Achieved significant progress
in building sound processes
Recognition
for COMMITMENT
To Quality
Management
Demonstrate serious commitment
to Total Quality Management

14. Recognition for Commitment to Quality Management
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PQA Awardees
Level 1:
Recognition for Commitment to Quality Management
Electronic
Assemblies
Inc.

15. Recognition for Proficiency in Quality Management
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PQA Awardees
Level 2:
Recognition for Proficiency in Quality Management

16. Recognition for Mastery in Quality Management
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PQA Awardees
Level 3:
Recognition for Mastery in Quality Management

17. PQA for Performance Excellence
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PQA Awardees
Level 4:
PQA for Performance Excellence

18. PQA Social Media Sites PQA Website http://www.pqa.org.ph
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PQA Social Media Sites
PQA Website
PQA Program | LinkedIn

19. Thanks! Any questions ? You may contact us at 02-890.4889 | 890.4861
3/22/2017
Thanks!
Any questions ?
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