1. Presentations in a Global Workplace
Chapter 10
Presentations
in a
Global Workplace

2. Public Speaking The secret to effective public speaking Be organized
Be prepared
Be practiced

3. CCCD Choose Create Coordinate Deliver a goal for the presentation
a strategic and ethical plan for your message
Coordinate
with other members of the organization that might have an influence on the success
Deliver
practice, practice, practice

4. Step 1: Choose Select a speech purpose and type
Develop an audience profile
Establish outcomes
Establish credibility
Develop criteria to measure success

5. Purpose and Type Are you trying to disseminate information?
Informative presentation
Present straightforward facts to increase audience’s knowledge on a subject
Train audience members for a specific task
Are you trying to move people to action?
Persuasive Presentation
Instill sympathy and motive
Influence your audience to act in a certain way

6. Informative Presentations
Briefings
Disseminate a concise number of facts
Short amount of time
Reports
Introduce and explain tasked-based information
Extended period of time
Training presentations
Participants require examples, exercises and practice
Period of hours or days

7. Persuasive Presentations
Three appeals to construct arguments
Logical appeals
Inductive or deductive arguments
Emotional appeals
Appeal to audience’s emotions or sympathies
Character appeals
Rely on reputation and experience of speaker

8. Audience Needs and Expectations
Conduct an audience assessment
Audience needs
Audience expectations
Audience history
Audience authority
Audience research

9. Establishing Outcomes and Credibility
Outcomes are what you want to achieve as a result of your presentation
Credibility is a speaker’s perceived status, believability and trustworthiness
Education
Expertise
Empathy
Enthusiasm
Appearance

10. Criteria to Measure Success
S.M.A.R.T
Specific
Measurable
Achievable
Realistic
Time-Bound

11. Step 2: Create Structure Purpose or Thesis Basic organization patterns
Purpose statement defines primary goal of message
Thesis statement is a declarative sentence that
Introduces audience to your message
Announces your intentions
Basic organization patterns
Cause/effect
Problem-solving
Chronological
Topical

12. Supporting Materials Examples and narratives Facts and statistics
Authoritative sources
Visual cues

13. PowerPoint Strategies
Slides are support, not a supplement.
Start with a blank slate
Limit the number of slides.
Use transitions.
Use a readable font size.
Use a readable font type.
Use color wisely.
Limit clip art.

14. Effective Transitions
Connect one topic or point to another
Help the audience to listen effectively
Signal a change from one point to another
Summarize

15. Introduction and Conclusion
Gets your audience’s attention
States your thesis or purpose statement
Previews your presentation
Conclusion
Summarizes your main points
Restates your thesis or purpose statement
Ties back to your attention-getter

16. Step 3: Coordinate Elicit feedback
Communicate with/notify all involved
Make sure the info is correct
Anticipate technical needs (in venues)
Know audience size so as to cater for it (e.g. # of handouts)

17. Step 4: Deliver Practice (rehearsals) Four speaking characteristics
Fluency
Smooth or effortless articulation of words
Naturalness
Easy, genuine conversational manner
Vivacity
Energy and enthusiasm used and generated
Nonverbal competence
Maintain eye contact
Use gestures and purposeful body movement