1. INTRODUCTION TO ORGANIZATIONAL BEHAVIOR

2. What is??

3. Is the study of what people do in an organization and how their behavior affects the organization’s performance.

4. OB CORE TOPICS: Motivation Leader Behavior and Power
Interpersonal communication
Group structure and processes

5. Personality, emotions and values
Attitude development and perception
Change Process
Conflict and Negotiation
Work Design

7. CHALLENGES AND OPPORTUNITIES FOR OB
Responding to Economic Pressure
Responding to Globalization
Managing Workforce Diversity

8. Stimulating Innovation and Change
Helping Employees Balance Work life Conflict

9. WORKFORCE DIVERSITY
Acknowledges a workforce of women and men, many racial and ethnic groups, individuals with a variety of physical or physiological abilities and people who differ in age and sexual orientation

10. MAJOR WORKFORCE DIVERSITY CATEGORIES
Gender
Race
National Origin
Age

11. Disability
Domestic Partners
Religion

13. MCGREGOR’S THEORY X AND THEORY Y ASSUMPTIONS ABOUT EMPLOYEES

16. THE INDIVIDUAL PROCESSES AND BEHAVIOR

17. SELF CONCEPT
Refers to an individual’s self beliefs and self evaluation. It is “Who am I?” and “how do I feel about myself”.

20. SELF CONCEPT DIMENSION
DESCRIPTION
Complexity
How many distinct and important roles or identities does a person think about to define him or herself?
Consistency
How compatible are the person’s self concept identities with one another and with the persons personality, values and other attributes?
Clarity
To what extent does the person define him or herself clearly confidently, and consistently overtime?

21. SELF ENHANCEMENT
A persons inherent motivation to have a positive self concept and to have others perceive him/her favorably such as, being competent, attractive, lucky, ethical and important

23. DIMENSIONS OF SELF EVALUATION
Self esteem- the extent to which people like, respect, and are satisfied with themselves.

26. Self efficacy- refers to a persons belief that he or she can successfully complete a task

27. Locus of Control- persons general beliefs about the amount of control he or she has over personal life events

29. SOCIAL IDENTITY THEORY
A theory stating that people define themselves by the groups to which they belong or have an emotional attachment.

30. PERCEIVING THE WORLD AROUND US

31. Is the process of receiving information about and making sense of the world around us