1. Undertaking Cards Briefing Session
RAF/12/00008
31 January 2012

2. Agenda Welcome Introduction of RAF members
Circulation of attendance register
Presentation by RAF Medical Team
Questions and answers
Closing

3. RAF Overview Established through an act of Parliament in 1996.
Started operating in 1997.
National Public entity in accordance with schedule 3A of the PFMA.
Governance: Parliament through SCOPA; Ministry of Transport; Board of RAF
Provide compulsory cover to all users of South African roads against injuries sustained or death arising from MVA within the borders of South Africa.
Social responsibility to re-integrate victims of road accidents to society.
Pays medical and related services costs
RAF pro-actively reaching out to communities by expanding the footprint, enhancing processing capability by improving business processes and systems.
Values: Ubuntu; Freedom to succeed and Pride in what we do.

4. RAF Offices Centurion Cape Town Durban East London Johannesburg Menlyn
Pretoria
Satellite offices in all provinces

5. ATLANTIC OCEAN Cape Town INDIAN OCEAN ZIMBABWE NORTHERN PROVINCE
MOZAMBIQUE
BOTSWANA
Pietersburg
Pretoria
MPUMALANGA
Mmabatho
Johannesburg
GAUTENG
NAMIBIA
NORTH WEST
Welkom
Upington
FREE STATE
KWAZULU NATAL
Kimberley
Bloemfontein
Pietermaritzburg
LESOTHO
NORTHERN CAPE
Durban
Umtata
ATLANTIC OCEAN
EASTERN CAPE
Grahamstown
East London
Stellenbosch
Cape Town
WESTERN CAPE
Port Elizabeth
INDIAN OCEAN

6. Background Current transformation process.
Envisaged nine provincial offices for origination of claims.
All claims to be processed centrally at the Benefit Administration Unit (envisaged).
Claimed benefits include Medical; General Damages; Funeral; LOE and LOS.
Medical Unit is responsible for payment of past medical expenses; rehabilitation services; life care and supplier claims.

7. Undertakings Overview
To fulfill its socio- economic role, RAF pays medical and related services costs required to restore accident victims to health.
RAF furnishes Undertaking Certificates in the following instances :
Potential need for future admission of any person in a hospital or nursing home .
Foreseen future medical treatment
Foreseen need for assistive devices e.g. artificial limbs , wheelchairs etc.
The injured is expected to produce the paper Undertaking certificate to Medical Service providers to indicate that RAF has accepted liability for accident related medical expenses.
Some accident related injuries heal and do not represent chronic illnesses .
Undertaking certificates issued till financial year end 2010/
Current active Undertakings
Undertakings issued per month
We anticipate this figure to increase in line with economies of scale

8. The need for Undertaking Card
The Undertaking card will quickly and easily identify RAF Undertaking holders for provision of prompt and appropriate medical services
Corporate Image
Durability
Easy carrying and storage

9. Card specification Front side RAF logo Company name
RAF website address
RAF Call centre number
RAF postal address
Reverse side
Member : Name and Surname
Id number
Gender
RAF claim number / Unique identifier
Card number
Type of undertaking
Date issued
Expiry date

10. Card Specifications
The card must be able to identify critical information about RAF claimant and dictate the appropriate care to be administered.
Conditions that can be noted on the card are : Undertaking conditions, specifications, limitations and exclusions
Card Type: (Plastic, PVC)
Card width /length:
Card size preferable is credit card, but open to proposal
Card thickness
Sleek, compact and lightweight
Card durability and warranty
Security features
Unique No. of Card

11. Card Specifications continue……
Front   
RAF logo
Company name
RAF website address
Call centre number
RAF postal address
Reverse side
RAF claim number
Card no (to identify number of cards issued )
Member : Name and surname
Type of undertaking :
Undertaking specifications ( e.g. limited to conservative treatment)
ID number
Sex : ( Male or female )
Date issued
Expiry date

12. Details of the Bid
Documents can be couriered or hand delivered at the reception during: Mondays - Fridays Working hours 7h45 a.m. – 16h00 p.m. Please ensure that register is signed at the reception Closing date and time should be strictly adhered to: 9 February 2012 at 11h00 a.m. sharp

13. Details of the Bid
Request for proposals: Appointment of a service provider to design and create undertakings cards
Closing date 9 February 2012.
All questions / enquiries outside this forum will be via to: not later than 11:00 on 1st February 2012.
Questions/ Answers will be published on the RAF website by 2nd February 2012.

14. Compliance
Compulsory Documents (Valid original Tax Clearance Certificate)
Page 5-Checklist of documents to be submitted
Please ensure that document is signed where required
Complete proposal should be submitted

15. Technical / Functional Requirements
Technical /functionality will be evaluated against the following detailed requirements:
Project implementation and Roll out plan
Portfolio of evidence and company profile
Designs and sizes
Security Features
Data capacity and Storage
Card Durability and warranty
Site visit

16. Evaluation Functionality
Bidders who score 70% or more will be shortlisted for site visits
Bidders who score less than 80% out of 100% will be not be considered for further evaluation on price and BEE

17. 90/10 principle will be used. Price and BEE
Evaluation
90/10 principle will be used. Price and BEE

18. QUESTIONS

19. THANK YOU