1. Functions of Management
Introduction to Business & Marketing

2. Objectives Understand the purpose of management
Describe the functions of management
Identify skills needed by managers
Understand the levels of management

3. Bell-Ringer
On your notes, review each of the bell-ringer terms listed. Draw a picture for an example of how you performed each action.
Planning
Organizing
Managing People (e.g., clubs, teams, family, etc.)
Leading others
Monitoring your own progress towards a goal

4. Definition and Skills Needed
What is Management?
Definition and Skills Needed

5. What is Management?
Entrepreneurs start off only having to manage themselves.
If a company has employees, then a management plan is needed
Management helps businesses focus on setting and meeting goals efficiently and effectively.

6. Skills needed by Managers
Determine the best course of action in a given situation
Problem Solving
How to effectively use time and resources to accomplish goals
Time Management
Effectively communicate with internal and external clients
Communication
Manage relationships that result in productive employees
Interpersonal
Can set goals, monitor progress, evaluate results, and continue this cycle for the future
Task/Goal Oriented

7. Activity – Management Skills
Rank each skill needed by managers in the order you think is most important.
Explain your ranking to your partner.
Share your findings with the class

8. Management Functions
These functions are listed in the order they occur.
Some managers specialize in one or two functions
Activity – Blooms Evaluate

9. 5 Functions of Management
Planning
Organizing
Staffing
Directing
Controlling

10. 1. Planning Setting goals and objectives
Making long and short term plans for meeting goals
Determining resources required and standards that must be met

11. 2. Organizing
Obtaining/coordinating resources so that objectives can be met
Includes organizing people, work processes, and equipment

12. 3. Staffing May need to hire, train, or fire employees as necessary
Determine how employees will best contribute to the success of the company
Job titles and work performed
Similar to coaching

13. 4. Implementing/Directing
Influencing, guiding, and directing people to carry out their delegated tasks
Providing VISION and DIRECTION
Also known as “leading”

14. 5. Controlling Keep the company on track and make sure goals are met
Setting standards for quality of work
Evaluating performance
Solving problems
Monitoring customer satisfaction

15. Activity – Management Functions
Using the examples in your cards, organize each activity in one of the management functions
Activity – Blooms Analyze
Set Up:
Using post it notes or index cards, print examples of each of the following business activities:
Interviewing employees
Determining a sales goal for the year
Creating work teams by department
Reviewing employee performance and determining the best work team for the employee
Writing a VISION or MISSION statement for a company (Apple’s vision statement is Be Visionary. Think Big).
Reviewing data from a customer service review to look for trends
Print a second card for each of the Management Functions
Planning
Organizing
Staffing
Leading/Directing/Implementing
Controlling
Directions: Students will organize each of the activities with the appropriate function.

16. Operational Management
Levels of Management
Top Management
Middle Management
Operational Management

17. Organizational Hierarchy
Top Management
Middle Management
Operational Management

18. Organizational Hierarchy – In Practice
CEO
Chief Marketing Officer (CMO)
Social Media Manager
Customer Relations Manager
Chief Finance Officer
Accounting Manager

19. Top Levels of Management
Top Level Management:
Responsible for setting broad goals
Plans for the future (long term)
Leading and controlling the work of others
Plays a major role in the climate and success of a company

20. Middle Management
Carries out the decisions of the top manager/management team
Often responsible for other departments
Responsible for organizing functions, leading and controlling the work of others

21. Operational Management
Responsible for the daily operations of the business:
Office Managers
Supervisors
Crew Leaders
Main duty is overseeing workers and meeting deadlines

22. Activity Imagine you are training a new manager at your company.
Create a FAQ or Checklist of things a new manager needs to know about skills needed and management functions.
Activity – Blooms Create
Options: For Multiple Intelligences, provide students with activity options for creative output (visual, linguistic, musical, kinesthetic, etc.). Some options may include writing a guide/brochure, creating a song, acting out a role play, etc.