1. Panorama Consulting “Clash of the Titans 2016” report
Panorama Consulting completes an annual independent comparison of the “Titans of the enterprise software industry”, titled Clash of the Titans.
Panorama Consulting develops the Clash of the Titans report by analyzing quantitative and qualitative data regarding ERP implementations, collected using customer surveys.
For 2016, “Titans” were determined to be the four Tier 1 enterprise software vendors:

2. Infor Applications are Developed to Minimize Customizations and Shorten Implementation length
Implementation Cost Overruns -6%
(% of Planned Project Costs)
Source: 1 - Panorama Consulting “Clash of the Titans” 2016

3. Infor Applications are Developed to Minimize Customizations
Customers with No or
Minimal Customization Required
Infor’s Industry Solutions
Reduce Required Customizations
Micro-vertical approach to software development delivers Nth level industry-specific functionality, and reduces need for customization & add-ons
Achieved greater transparency into the levers that drive customer satisfaction and service delivery effectiveness. Delivered “out of the box” solution: no customization required.
“Our team was able to develop working knowledge of Infor very quickly and the depth and breadth of functionality built with other companies in our field of business allowed us to support our processes using industry best practices and avoid customizations.”
Morty Mandel, CIO
Source: 1 - Panorama Consulting “Clash of the Titans” 2016

4. Infor Applications are Developed to Minimize Customizations
% of Customization Needed
(Non-Native Support Required to Achieve Functionality*)
Infor’s Micro-verticals Reduce Customization
Micro-vertical approach to software development delivers Nth level industry-specific functionality, and reduces need for customization & add-ons
Achieved greater transparency into the levers that drive customer satisfaction and service delivery effectiveness. Delivered “out of the box” solution: no customization required.
“Our team was able to develop working knowledge of Infor very quickly and the depth and breadth of functionality built with other companies in our field of business allowed us to support our processes using industry best practices and avoid customizations.”
Morty Mandel, CIO
Oracle
(E-Business Suite)
SAP
(Business Suite)
Microsoft
(Dynamics AX)
Infor
(LN)
Source: Technology Evaluations Discrete Manufacturing ERP Knowledgebase.
*: core ERP functionality – Financials, HR, Manufacturing, Purchasing, Inventory, Quality and Sales. Comparison excludes HR functionality not present in Infor LN application.

5. Infor Applications Have the Shortest Average Length of Implementation, Allowing Businesses to Realize Benefits Faster
Average Length of
Implementation (months)
Micro-vertical Industry Solutions
Shorten Implementation Length
Micro-vertical specific functionality
11,501 new micro-vertical industry-specific features released in Infor 10X significantly decrease last-mile customization costs.
Pre-built integrations
The Infor 10X suite includes 1,169 new integrations that further reduce implementation costs.
Implementation Accelerators
>20 Industry specific Implementation Accelerators with business process repositories, process flows, and test scripts
Source: 1 - Panorama Consulting “Clash of the Titans” 2016

6. Infor Mitigates the Risk of Implementation Cost Overruns
Average Implementation Cost Overrun
(% of Planned Project Costs)
Infor Consulting Services Delivers Successful
Implementations, While Avoiding Cost Overruns
Deep domain experience
ICS consultants have an average of 9.5 years of experience exclusively with Infor products
ICS consultants guide Infor customers through implementations per year
Micro-vertical industry functionality
Pre-built industry components avoid customization and add-ons required to achieve required functionality
Global scale
Local presence with region-specific knowledge
10,645 customer engagements in countries in the past year
Infor is the only Tier 1 Vendor to achieve average implementation costs lower than planned
Source: 1 - Panorama Consulting “Clash of the Titans” 2016
Infor is the only Tier 1 Vendor to achieve average implementation costs lower than planned

7. Average Implementation Costs
Average Implementation Costs ($000s)1
Infor Lowers Implementation Costs
Micro-vertical specific functionality
11,501 new micro-vertical industry-specific features released in Infor 10X significantly decrease last-mile customization costs.
Pre-built integrations
The Infor 10X suite includes 1,169 new integrations that further reduce implementation costs.
Blended
delivery model
ICS has significant offshore capability that can further reduce overall project delivery cost for customers. 2
Source: 1 - Panorama Consulting “Clash of the Titans” 2014; 2 - Infor Consulting Services data as of April 2015

8. Infor Mitigates the Risk of Implementation Cost Overruns
Average Implementation Cost Overrun
(% of Planned Project Costs)
Infor Consulting Services Delivers Successful
Implementations, While Avoiding Cost Overruns
Deep domain experience
ICS consultants have an average of 9.5 years of experience exclusively with Infor products
ICS consultants guide Infor customers through implementations per year
Micro-vertical industry functionality
Pre-built industry components avoid customization and add-ons required to achieve required functionality
Global scale
Local presence with region-specific knowledge
10,645 customer engagements in countries in the past year
Infor is the only Tier 1 Vendor to achieve average implementation costs lower than planned
Source: 1 - Panorama Consulting “Clash of the Titans” 2016
Infor is the only Tier 1 Vendor to achieve average implementation costs lower than planned

9. Infor is Rapidly Gaining Market Share, as Cloud-ready Products With Built-in Industry Functionality Result in a High Selection Rate
Rate of Selection
When Short-Listed
Why Companies Increasingly
Select Infor
Vanilla applications
Minimal to no customizations
Implementation accelerators
Reduce both project length and project cost
Limit go-live disruption
Lowest rate go-live disruption of all Tier 1 enterprise software vendors
Cloud expertise
Applications designed for the cloud reduce costs, increase performance, and improve business agility
Infor
(LN)
Microsoft
(Dynamics AX)
SAP
(Business Suite)
Oracle
(E-Business Suite)
Infor applications consistently deliver superior value
Source: 1 - Panorama Consulting “Clash of the Titans” 2016