1. About Print@UCL What is Print@UCL Print@UCL Features
Print Reps – Role & Responsibilities
Preparing for

2. UCL’s centrally managed secure print service
What is
UCL’s centrally managed secure print service
Operational for over 3 years
Providing multi-function device capabilities
(A4/A3, single/double sided, mono/colour, scanning, copying)
Currently consisting of over 600 print devices, generating >42M print impressions annually,
across nearly 70% of UCL departments

3. The aim of print@UCL is to:
What is
The aim of is to:
Deliver a service that is easy for students and staff to access
Achieve wide adoption of the service to reduce UCL’s print costs
Deliver a robust service which minimises printer downtime
Contribute to a greener, more eco-friendly environment

4. What’s in it for me … Benefits
Print, copy, and scan quickly and easily from any device
Print securely using your ID card to release jobs
Manage your print jobs via the web portal
Collect from any device
Print from anywhere: wired, wireless, mobile
Unify student and staff printing, with the main campus
Print, copy, and scan quickly and easily from any device
Print securely using your ID card to release your print jobs
Review and manage your print jobs via the web portal
Collect your print jobs from any device
Print from anywhere: wired, wireless, mobile

5. £ Benefits for your department: Benefits
Transparent print usage and cost
Pay for what you print
Automated consumable ordering
Fewer printers, more desk space
Onsite Xerox support team
Consolidation

6. Benefits for UCL: Benefits Single UCL contract
Fully inclusive cost effective structure
Environmental power saving configuration is default
Reduced overall print usage: over 2.7 million sheets of uncollected print saved in 2016
5400 reams
1080 boxes
> 12 Tonnes

7. Print jobs are retained for 24 hours
Features
Secure Printing
Send your print jobs to the queue
Swipe your ID card on the print device to release your jobs
Print some or all of your print jobs
Print jobs are retained for 24 hours
Manage Print Jobs
Access the web portal to review and manage your print jobs via

8. Print@UCL Features Print from Anywhere For more information:
Print from your smartphone or tablet
Attach the documents you would like to print to an and send to
Supported file formats include:
MS Office (Word, Excel, PowerPoint), open Office, PDF, JPG, GIF, PNG, TIF, TXT
For more information:
to-print-mobile

9. Training will be provided covering the devices in your department.
Print Reps
Role
Two people nominated to support each device/group of devices
Paper ordered via MyFinance using ISD PTA code
Training will be provided
covering the devices in your department.

10. Responsibilities Print Reps Manage consumables:
Accept deliveries
Replace consumables
Arrange for recycling of used consumables
Liaise with support teams:
Assist with management of consumables
Perform basic troubleshooting when instructed
Be point of contact for hardware engineers attending site
Assist in closing incidents

11. Responsibilities Print Reps Project support:
Actively promote among your colleagues
Raise awareness of within your department
For more information:

12. Preparing for Print@UCL
Run down consumables if devices are being replaced
Make sure you take a look at the training videos for your devices
Raise awareness of within your department
Actively promote among your colleagues

13. Preparing for Print@UCL
What to expect …
New devices will be delivered to your area just prior or on the installation day
There may be some periods of disruption on the day of installation while the new devices are being installed
All installed printers will be tested to ensure they are fully operational
Following successful installation of devices, old printers will be collected by the recycling company if required

14. http://www.ucl.ac.uk/isd/services/ print-copy-scan
Support
For more information:
print-copy-scan