1. Moderator: Laura Foose
Responsible Microfinance: Is there a need to certify the accomplishment of social goals?
Moderator: Laura Foose
Speakers: Isabelle Barres, The SMART Campaign Emmanuelle Javoy, Planet Rating
November 3, 2011

2. Who will certify?
Certification will be done by organizations licensed by the Smart Campaign.
In , licenses will be granted to qualified microfinance rating agencies member of the Technical Sub-Committee of the Certification Task Force.
Beyond 2012, licenses will be open to others, provided they meet the licensee criteria.
 Note that what is presented here is tentative. The certification proposal is in draft stage.

3. Rating agencies as certifiers
Experience of Social Performance and Client Protection practices evaluations
Efficiency gains expected for certification by combining it with existing rating exercices
Mechanisms and policies in place to ensure objectivity of the opinion
Work being done on the standardization of the framework
Piloting of indicators / processes to be done in the coming months
Implementation of a global certifying Board, with representatives of all rating agencies, and other stakeholders, to take final decision

4. State of practice: Client Protection Principles…
… are being implemented in more than 70% of the rated MFIs, but with important room for improvement in 50% of the cases
71%

5. State of practice: Client Protection Principles…
Higher average grades in Latin America, as well as best performers, with a key and positive role of regulatory frameworks

6. Other intended outcomes
The certification indicators can serve as a best practice document that clearly describes the minimum standards in regards to client protection.
It is expected that – among others – regulators will be able to use this information to review relevant issues for microfinance and client protection.
Other intended outcomes from certification
 Note that what is presented here is tentative. The certification proposal is in draft stage.

7. How?

8. How?

9. Agenda
How did we get where we are today as an Industry? – Why is there a call for programs to certify performance?
Provide an overview of the social performance landscape and the initiatives and tools that have emerged in response to questions we are facing as an industry
Explain what the Universal Standards for Social Performance Management are and how they are being developed
Explain the link with the certification process initiated by The Smart Campaign
Provide an overview of how the Smart Campaign and the Rating Agencies are instrumental in developing and carrying out certification
Discussion