1. The MIT Work-Life Center: Help with All Life’s Challenges

2. MIT Work-Life Center… Your MIT Work-Life Benefits
The MIT Work-Life Center offers a range of services to address specific life stages and concerns in order to enhance the quality of life at home and at work.
Resources to Support Your Life and Work
MIT MyLife Services
Senior Care Planning
Backup Child Care and Backup Adult Care
Planning and Paying for College
Student Loan Repayment Strategies
Children with Special Learning Needs
Work-Life Seminars and Workshops
Technology Childcare Centers (TCC)
Campus Lactation Rooms
WHO WE HELP
Faculty
Staff
Postdoc Associates & Postdoc Fellows
Partners & Family Members

3. Introducing a New MIT Benefit
A network of experts for MIT
faculty, staff, postdocs & families
One call puts you in touch with a network of experts who provide:
Free and Confidential Services
Short-term Emotional and Mental Health Services
Work-Life Consultations, Research, and Referrals
Consultations about How to Help Someone in Distress
Support Before, During and After a Disruptive Event
MIT Faculty, Staff, Postdocs and family members can consult 24/7 by phone or in-person with Masters or Ph.D. level counselors.
More Human. More Resources.

4. Emotional and Mental Health Support
Get a new perspective and find solutions… MIT MyLife Services can help you and your family members with:
Managing depression, anxiety and other emotional challenges
Stress
Coping with change
Individual, couples, family and work relationships counseling
Alcohol, drugs, gambling, and internet problems or addictions
Illness, loss and grief counseling
Each person is eligible for up to five free, in-person, confidential counseling sessions per concern.
More Human. More Resources.

5. Work-Life Support
If there is something on your mind… MIT MyLife Services can help you and family members with:
Budgeting, debt management and financial planning consultations
Legal questions, resources and referrals
Career assessments and coaching
Sleep and nutrition consultations
Parenting consultations and personalized referrals
Child care and elder care resources and customized referrals
Whatever else is on your mind
Consultations are with experts in the fields of law, finances, career, and work-life.
More Human. More Resources.

6. Based on KGA’s All-client Average
Reasons People Contact MyLife Services
28%
24%
17%
17%
14%
Financial/ Legal
Family Issues
Wellbeing
Mental Health
Work Issues
Based on KGA’s All-client Average
More Human. More Resources.

7. What Happens When You Call?
“Hello. You’ve reached MIT MyLife Services. My name is Heidi. How may I help you?”
Assess & Clarify:
Issue
Urgency
Confidentiality
Contact info
Support:
Counseling
Consultation
Research & Referrals
Follow up:
Has your issue been addressed?
Is there anything else I can help you with?
More Human. More Resources.

8. One Question with Many Solutions
Child Care Information & Referral
Legal Assistance for Wills
Financial Consultation
Parent Counseling
Referrals to MIT and Work-Life Center Benefits & Resources
More Human. More Resources.

9. Connect with MyLife Services Specialists
A network of experts for MIT
faculty, staff, postdocs & families
Call: LIFE (5433)
Visit:
Access Anytime 24/7
Live-Chat:
weekdays 9:00 to 5:00
More Human. More Resources.

10. Make Life a Little Easier… Additional MIT Work-Life Benefits & Resources
WE’RE HERE TO HELP
Faculty
Staff
Postdoc Associates
& Postdoc Fellows
Partners &
Family Members

11. Caring for Aging Parents and Other Adults
WORK-LIFE CENTER BENEFITS
Caring for Aging Parents and Other Adults
Experienced Senior Care Advisors provide:
Senior care planning and information
In-depth individual and family consultations
Customized, comprehensive action plans
Facilitated family meetings
Vetted providers across the U.S., including housing, adult day programs, at-home care, and Alzheimer’s/dementia care
Senior Care Planning is available for faculty, staff and postdocs. It is available by phone, in-person and in support groups. Senior Care Planning is provided by Care.com.

12. Backup Child Care & Backup Adult Care Services
WORK-LIFE CENTER BENEFITS
Backup Child Care & Backup Adult Care Services
Backup Child Care
Backup Adult Care
Child care providers assist when usual child care or school arrangements are disrupted or when a child is mildly ill.
Providers can offer companionship, meal preparation, light housekeeping, and medication prompts for you or your adult or aging family members.
For faculty, staff, postdocs: Up to 15 combined child care and/or adult care visits annually, at $16 per hour.
For graduate students: Up to 10 child care visits annually, at $5 per hour.
Backup care is provided by Care.com..

13. Planning and Paying for College
WORK-LIFE CENTER BENEFITS
Planning and Paying for College
Resources to Help You
Services Available at No Cost
Plan and pay for your child’s college education 
Develop a repayment strategy for your child’s or your own student loans
Consultation with:
College admissions advisors
College financial planning specialists
Webinars
On-site seminars
College Coach is available for faculty, staff and postdocs.
Planning and paying for college services are provided by College Coach.

14. Comprehensive Special Needs Resource
WORK-LIFE CENTER BENEFITS
Comprehensive Special Needs Resource
For parents of children who are struggling with developmental, emotional, or learning challenges - from birth through young adulthood.
Services Available at No Cost:
Individual consultations and customized referrals
Access to state-specific and need-specific information and resources
On-Site Seminars/ Webinars
Comprehensive Special Needs Resource Program is available for faculty, staff and postdocs. Provided by torchlight, Bright Horizons Special Needs.

15. The Work-Life Center Seminar Series
What worries you the most?
CARING FOR AGING PARENTS
A little help figuring it out
PARENTING
Navigating your life and career
YOUNG PROFESSIONALS
Parenting teens and planning for college
THE TEEN YEARS & BEYOND
Creating the life we want to live
WORK-LIFE

16. Technology Childcare Centers (TCC)
WORK-LIFE CENTER
Technology Childcare Centers (TCC)
Campus Child Care Centers 263 children: ages 8 weeks – Kindergarten entry
The David H. Koch Childcare Center, 219 Vassar Street
Eastgate Childcare Center, Buildings E55 and 68
Stata Childcare Center, Building 32
Westgate Cooperative Preschool, Building W85
Lincoln Laboratory Childcare Center, Lexington 111 children: ages 8 weeks – Kindergarten entry
Tuition and scholarship information, and application form are available online:
All of our centers are accredited by the National Association for the Education of Young Children (NAEYC).
TCC is managed by Bright Horizons in partnership with the MIT Work-Life Center.

17. Support for Breastfeeding Mothers
WORK-LIFE CENTER
Support for Breastfeeding Mothers
MIT has been repeatedly recognized by the Massachusetts Breastfeeding Coalition for "improving the health of the Commonwealth through excellence in supporting breastfeeding mothers and babies.”
20 lactation rooms across campus.
Breast pumps, refrigerators and microwaves are available at many of the lactation rooms across campus.
Check with the location Lactation Room Coordinator for additional information.
The Work-Life Center website offers resources to support breastfeeding mothers and their supervisors in finding appropriate accommodations for mothers’ breastfeeding needs on campus.

18. MITGAIN Introducing a New Service for MIT Graduate Students
The Graduate Assistance and Information Network
MITGAIN is a free and confidential 24/7 Work-Life service exclusively for MIT graduate students and their families. Call MITGAIN for expert help with:
Relocation Guidance
Assistance with Legal or Financial Matters
Child Care Resources and Personalized Referrals
Nutrition Counseling
Resources for Other Life Concerns
Call: 844-MIT-GAIN
Visit: MITGAIN.com
These additional MIT Work-Life Center programs and resources are available to Graduate Students:
Subsidized Backup Child Care ($5/hour)
MIT Technology Child Care Centers (TCC)
MIT Work-Life Center Seminars & Workshops
More Human. More Resources.

19. The Work-Life Center Team is Here to Help.
Answers + Ideas + Resources
CALL US:
US:
VISIT US:
worklife/welcome

20. MIT MyLife Services Advisory Committee – Current Membership
Most members of this committee were responsible for the design of the MIT EAP and selection of the vendor
Lorraine A. Goffe-Rush (Executive Sponsor)
Vice President for Human Resources
Human Resources
Ronnie Mae Weiss (Project Lead)
Senior Program Manager
Work-Life Center
Bara Litman
Program Manager
Anna Robinson
Senior Work-Life Representative
Sandy Alexandre
Associate Professor, Literature
SHASS
Ramona Allen
Assistant Dean for Human Resources
School of Architecture and Planning
Eva Cardarelli
Employee Relations Manager
Lincoln Laboratory
John Dunlap
Director, Employee/Labor Relations and Compliance
Steve Graves
Abraham Siegel Professor of Management
Sloan School of Management
Ronnie Haas
Learning and Development Manager
Dana Bresee Keeth
Director of Postdoctoral Services
Office of the Provost
Douglas Pfeiffer
Assistant Provost for Administration
Maureen Ratigan
Director of Benefits
Allison Romantz
Counsel
Office of the General Counsel
Judi Segall
Ombudsperson
Office of the President
Jennifer Walsh
Assistant Director, HR Services
Lucy Walsh
Director of Finance
MIT Medical