1. © Copyright 2008 Elluminate, Inc. Elluminate SAS and ELM Comparison Marc Stringer Sr. Systems Engineer

2. Overview  Elluminate Live! is available in two models: » Server – they use ELM (Elluminate Live! Manager) Customer manages hardware, infrastructure, upgrades » ASP – they use the SAS (Session Administration System) Elluminate manages hardware, infrastructure, upgrades

3. SAS and ELM Overview  Web-based tools that allow customers to manage their Elluminate Live! account » User Management » Session Management » Recordings Management » Reporting and Disk Space Management

4. SAS and ELM Similarities  Both systems support: » An enterprise wide rollout » Include integrations to existing Learning Management Systems with available bridges or APIs » Load balancing on multiple servers » Schedule Elluminate Live! sessions » Session settings including preloads, cost centers » Register and notify users » Manage recorded Elluminate Live! sessions » Generate usage reports » Manage disk space » Have multiple user roles where faculty can create their own sessions or a core group of administrators can

5. SAS and ELM User Authentication  ELM » User accounts can be created manually System Administrator: IT person responsible for installing, configuring and managing ELM, and Elluminate Live! Server Application Administrator: Responsible for the administration for a department/region Moderator: Session leader, Able to schedule meetings Participant: Session attendee » LDAP/AD support  SAS » User accounts can be created manually Manager: Responsible for the administration for the organization Administrator: Responsible for the administration for a department/region Supervisor: Manager, faculty member Moderator: Session leader Participant: Session attendee » Users Upload

6. Combination of Meetings and Courses No registration is needed Moderators can have an SAS login to access and attend sessions or use URL Define multiple passwords per session and generate multiple links that access the same room Example: Help Desk that is open Monday – Friday 9-3 for a year Participants and Moderators must have SAS login to access and attend courses Participants can self enroll or enrollment can be controlled Can have multiple sessions- example: Mon, Wed, Fri from 10 – 12 for a semester Manager & Administrator to create Do not require registration Do not require moderator or participant user accounts Attend from a link Access recording from a link Example: Virtual Office SAS - Types of Sessions All Courses Meetings Drop Ins

7. Do not require registration Do not require participant user accounts Schedule recurring sessions Attend from a link Access recording from a link Example: Virtual Office, Regular weekly meeting ELM Types of Sessions All Meetings

8. SAS and ELM Session and Recording Access  SAS » Login page and sessions are encrypted » Session and recording access through a log in or a session link  ELM » Login page and sessions can be encrypted if SSL certificates installed » Session and recording access through a log in or a session link » Session and recording accessible through a public page/calendar

9. SAS and ELM Reports  SAS » Standard reports available in HTML and TSV format Running Session Report Session Attendance Report Meeting Information Report Course Registration Report  ELM » Standard reports available in HTML, CSV, PDF format Current Active Meetings Report Recordings Report Requested Recordings Report Meeting Attendance Report Meetings Report » Create customizable reports

10. SAS and ELM Supported Bridges  SAS Supported Bridges » Blackboard Enterprise Bridge » Moodle Bridge » ANGEL Bridge » Sakai (partially complete – available in the Sakai community) » SAS APIs  ELM Supported Bridges » Blackboard Enterprise Bridge » Blackboard CE/Vista Bridge » Moodle Bridge (supported by RemoteLearner) » SDK

11. SAS and ELM Branding  SAS – can not brand the interface  ELM - custom branding » Customize colors and logos for seamless appearance to your existing web pages

12. SAS and ELM Supporting Enterprise Deployments  SAS » User and session upload » High availability with over 99% uptime » Multiple Administrator accounts allow departments to operate independently with oversight from the Manager account  ELM » LDAP/AD integration » Load balancing and failover capabilities » Multiple hosted instances allow departments to operate independently

13. SAS and ELM Upgrades and System Maintenance  SAS » All customers have access to the latest version » Elluminate manages servers, load balancing and failover » Elluminate manages upgrades Minor upgrades or patches are applied as needed Customers receive two weeks notice (when possible) Customers can choose when to upgrade to a major releases (over a six month period)  ELM » All customers paying maintenance receive upgrades and can choose when to upgrade their server » Elluminate Live! server has load balancing and failover capabilities on multiple servers » Recommend to have a hot-standby for ELM for failover