1. Body Language Unit 4 Zhang Yun Shanghai Shixi High School

2. Communication: Yes! No problem?

3. Background information Who: another student and I The Capital International Airport To meet this year’s international students What: Where: (representatives of university’s student association)

4. Shanghai Shixi High School M/F Name Country M F M M M F Tony Garcia Britain Colombia Julia Smith Akira Nagata George Cook Ahmed Aziz Darlene Coulon Canada Jordan France Japan Background Information Para 2 &3 Nationality Colombian British Japanese Canadian Jordanian French

5. Shanghai Shixi High School Case study ① Tony Garcia Vs. Julia Smith approach, touch, kissstep back, put up hands in defense misunderstand Para 2&3

6. Shanghai Shixi High School ② Akira Nagata Vs. George Cook bowreach apologize Case studyPara 2&3

7. Shanghai Shixi High School ③ Ahmed Aziz Vs. I move back a bit shake hands move very close Case studyPara 2&3 compromise

8. Shanghai Shixi High School ④ Darlene Coulon Vs. Ahmed Aziz nod at girls greet girls kiss twice on cheek ⑤ Darlene Coulon Vs. Tony Garcia Case studyPara 2&3

9. Shanghai Shixi High School ① Tony Garcia Vs. Julia Smith ② Akira Nagata Vs. George Cook Cultural mistake! ③ Ahmed Aziz Vs. I ④ Darlene Coulon Vs. Ahmed Aziz ⑤ Darlene Coulon Vs. Tony Garcia

10. Para 4 Cause of problems: cultural body language English people (Julia Smith) South American people (Tony Garcia) Chinese people (I) Japanese people (Akira Nagata) French people (Darlene Coulon) Canadian people (George Cook) Middle Eastern people (Ahmed Aziz)

11. Para 4 spoken languagesunspoken languages languages

12. Para 4 Possible solutions to problems unspoken languages actions physical distance posture avoid touching close body contact shake hands bow ……

13. Shanghai Shixi High School Discussion: 1. What 's your usual form of greeting? 2. What forms of greeting make you comfortable? What forms of greeting make you uncomfortable? Why? 3. When you are greeted in the form with which you don't feel comfortable, what will you do?

14. Shanghai Shixi High School When in Rome, do as the Romans do. Where to go, in today's world of cultural crossroads ? Take things as they come. Para 5

15. Shanghai Shixi High School Communication: No! No problem? Attitude determines altitude.

16. Shanghai Shixi High School Mission: Suppose you were representing your school’s student association and going to the airport to meet some international students, and you would take first to their dormitories and then to the student canteen, what would you do in advance?

17. friendly reserved religious humble open polite warm-hearted respectful mysterious modest relaxed mannered passionate easy-going traditional romantic