1. Professional Communications Communication Process and Oral/Spoken Language 1Copyright © Texas Education Agency, 2012. All rights reserved. Images and other multimedia content used with permission.

2. Communication A process of creating and exchanging meaning through symbolic interaction. Copyright © Texas Education Agency, 2012. All rights reserved. Images and other multimedia content used with permission. 2

3. Meaning Meaning is an important part of the definition of communication. It includes o created, o exchanged, and o shared by communication that are o understanding, o thoughts, and o ideas Copyright © Texas Education Agency, 2012. All rights reserved. Images and other multimedia content used with permission. 3

4. Communication Process Communication is a process made up of individual components that occur in a specific sequence: Copyright © Texas Education Agency, 2012. All rights reserved. Images and other multimedia content used with permission. 4

5. Communication as a Process #1 Communication is an interactive process. Communication constantly moves, shifts, and changes. Communication involves energy. Copyright © Texas Education Agency, 2012. All rights reserved. Images and other multimedia content used with permission. 5

6. Communication as a Process #2 Communication uses the mental and physical energy of people who: Speak Listen Send nonverbal behaviors/messages Interpret/translate verbal and nonverbal behaviors/messages Copyright © Texas Education Agency, 2012. All rights reserved. Images and other multimedia content used with permission. 6

7. Communication as a Process #3 Noise Interferes with or disrupts communication Barrier Blocks communication Copyright © Texas Education Agency, 2012. All rights reserved. Images and other multimedia content used with permission. 7

8. Oral/Spoken Language Language that is spoken and heard/listened to rather than written and read. Language has rules. Language is like a code: Encode – To assign meaning and language to data. Decode – To assign meaning to someone else’s words. Copyright © Texas Education Agency, 2012. All rights reserved. Images and other multimedia content used with permission. 8

9. Characteristics of Oral/Spoken Language We communicate with others based on the meaning we assign to things around us (referent) and the symbols we use to communicate those meanings “apple” Copyright © Texas Education Agency, 2012. All rights reserved. Images and other multimedia content used with permission. 9

10. Characteristics of Oral/Spoken Language Vocabulary – All the word symbols that make up a particular code or language. Standards for Appropriateness: You need a large and flexible vocabulary to communicate appropriately in a variety of situations. You need a large collection of word symbols that appropriately express who you are. You need casual words for casual conversations and formal words for formal conversations. Copyright © Texas Education Agency, 2012. All rights reserved. Images and other multimedia content used with permission. 10

11. Characteristics of Oral/Spoken Language Structure – The way the different parts of a language are arranged. Grammar – The basic understandings and rules that regulate the use of language. Sound – The observable characteristics of oral language. Copyright © Texas Education Agency, 2012. All rights reserved. Images and other multimedia content used with permission. 11

12. Diction Diction – The degree of clarity and distinctness in a person’s speech. The way the words are spoken. A person with good diction speaks clearly and uses appropriate and effective speech sounds. Copyright © Texas Education Agency, 2012. All rights reserved. Images and other multimedia content used with permission. 12

13. Pronunciation Pronunciation – The standard set for the overall sound of a word; the correct way to say a word. Copyright © Texas Education Agency, 2012. All rights reserved. Images and other multimedia content used with permission. 13

14. Articulation Articulation – The act of clearly and distinctly uttering the consonant sounds of a word. Copyright © Texas Education Agency, 2012. All rights reserved. Images and other multimedia content used with permission. 14

15. Enunciation Enunciation – The act of clearly and distinctly uttering the vowel sounds of a word. Copyright © Texas Education Agency, 2012. All rights reserved. Images and other multimedia content used with permission. 15

16. Dialect Dialect – A unique combination of speech sounds that identify speech with a particular group of people. Youse Guys Y’all 16Copyright © Texas Education Agency, 2012. All rights reserved. Images and other multimedia content used with permission.

17. The language used by the majority of knowledgeable communicators within a specific language. In other words, “correct” language. Standard Language Copyright © Texas Education Agency, 2012. All rights reserved. Images and other multimedia content used with permission. 17

18. Formal Language Formal Language – Language associated with a particular profession, activity, or field of study. Jargon – Another name for technical language. Medicine, law, finance, technology, and sports fields depend on jargon. Copyright © Texas Education Agency, 2012. All rights reserved. Images and other multimedia content used with permission. 18

19. Informal Language Informal Language – Language most often used in casual situations and close interpersonal relationships. Colloquialisms – A term associated with a specific regional culture Slang – A second type of informal language. Temporary language. Copyright © Texas Education Agency, 2012. All rights reserved. Images and other multimedia content used with permission. 19

20. Five Principles of Communication Communication is: Learned Unavoidable Continuous Complex Transactional Source: Glencoe/McGraw-Hill, Communication Applications, (Teacher’s Wraparound Ed.) Copyright © Texas Education Agency, 2012. All rights reserved. Images and other multimedia content used with permission. 20

21. Learned We learn to become better communicators over time through practice and experiences. Copyright © Texas Education Agency, 2012. All rights reserved. Images and other multimedia content used with permission. 21

22. Unavoidable It is impossible to not communicate. Even a refusal to communicate is a type of communication. Copyright © Texas Education Agency, 2012. All rights reserved. Images and other multimedia content used with permission. 22

23. Continuous Communication is ongoing Once you interact with an individual, future communication with that person is impacted by your initial communication Copyright © Texas Education Agency, 2012. All rights reserved. Images and other multimedia content used with permission. 23

24. Complex Communication consists of a number of components and a series of interrelated processes. Copyright © Texas Education Agency, 2012. All rights reserved. Images and other multimedia content used with permission. 24

25. Transactional: In Motion Communication is a transactional process that involves an exchange. Communicators exchange messages, sending and receiving them at the same time. Copyright © Texas Education Agency, 2012. All rights reserved. Images and other multimedia content used with permission. 25

26. Components of the Communication Process: More than just SM/RF. Context Physical Environment Climate Communicator Message Channel Noise Barrier Feedback Copyright © Texas Education Agency, 2012. All rights reserved. Images and other multimedia content used with permission. 26

27. Components Context Provides the people, the occasion, and the task. Physical Environment Influences the quality of interaction within the physical space. Copyright © Texas Education Agency, 2012. All rights reserved. Images and other multimedia content used with permission. 27

28. Components Climate Influences the quality of interaction within the physical space. Communicator Creates meaning, sends and receives messages, and exchanges meaning. Copyright © Texas Education Agency, 2012. All rights reserved. Images and other multimedia content used with permission. 28

29. Components Message Conveys meaning, feeling, and various kinds of energy from sender–receiver to receiver–sender. Intentional Message, Unintentional Message, and Actual Message Channel Provides the space through which the message must pass; determines the method used to send the message. Copyright © Texas Education Agency, 2012. All rights reserved. Images and other multimedia content used with permission. 29

30. Components Noise Interferes with or disrupts communication Barrier Blocks communication Copyright © Texas Education Agency, 2012. All rights reserved. Images and other multimedia content used with permission. 30

31. Components Feedback One person’s observable response to another’s message. Assures the sender–receiver that communication has occurred. Allows the receiver–sender to adjust or modify a message. Provides insight into the sender–receiver’s communication. Copyright © Texas Education Agency, 2012. All rights reserved. Images and other multimedia content used with permission. 31

32. Functions of Oral/Spoken Language Expressing Feelings Responding to Feelings Giving and Seeking Information Controlling and Persuading Participating in Social Rituals Creating and Imagining Copyright © Texas Education Agency, 2012. All rights reserved. Images and other multimedia content used with permission. 32

33. Create a New Model of the Communication Process 1. Partnered Assignment: “The Communication Process Flyer” - Using the new and old terms (the ones I gave you) build/create/develop a new and more extensive model in a FLYER OR a GAME. Refer to the Vocabulary list on oral/spoken language. You will have 3 days. 2. Use your netbooks to create that new model – pictures, graphs, charts, colors, & explanations, be to show the original model’s terms. The FLYER or GAME should be the size of one or two ppt. frames if projected. 3. Be creative with Letter sizes and Fonts, etc. Stay within the copyright guidelines. Make sure that I can produce or have a hard copy. Think of it an advertisement for Better Communication. Copyright © Texas Education Agency, 2012. All rights reserved. Images and other multimedia content used with permission. 33

34. ADD these terms to the flyer. VocabularyStructure GrammarDiction PronunciationArticulation EnunciationDialect/Accent Standard LanguageFormal Language JargonInformal Language ColloquialismsSlang Copyright © Texas Education Agency, 2012. All rights reserved. Images and other multimedia content used with permission. 34