1. Foundations of Human Communication Mr. Quiros Doral Academy Prep Period 2/6

2. Principles of Communication Be aware of your communication with yourself and others Effectively use and interpret verbal messages Effectively use and interpret nonverbal messages Listen and respond thoughtfully to others Appropriately adapt messages to others

3. Principle One: Be Aware of Your Communication with Yourself and Others Intrapersonal Communication = Communication that occurs within yourself, including your thoughts and emotions Talking to yourself Why is it important to be able to talk to yourself?

4. Principle Two: Effectively Use and Interpret Verbal Messages Language = System of symbols (words or vocabulary) structured by rules (grammar) that makes it possible for people to understand one another. Symbol = A word, figure, sound, or expression, that represents a thought, concept, object, or idea. Verbal Messages make us of both LANGUAGE and SYMBOLS Power of words

5. Principle Three: Effectively use and Interpret Nonverbal Messages Intentional and Non-Intentional How do we perceive non verbal messages? Examples? –Faces we give off when someone takes an empty seat next to us –Silence when someone walks into a room

6. Principle Four: Listen and Respond Thoughtfully to Others Other Oriented: Focusing on the needs and concerns of others while maintaining one’s personal integrity Listening is one of the hardest things to do Why? –External and Internal distractions –Egocentric beings –Hobbes theory of Human Nature

7. Principle Five: Appropriately Adapt Messages to Others Adapt = to adjust both what is communicated and how a message is communicated, to make choices about how best to formulate a message and respond to others to achieve your communication goals. Adapting is not telling people what they want to hear Adapting is to articulate how you communicate to meet the needs of the audience and settings

8. Communication Defined Communication: What does it mean? Broad definition: Process of acting on information. Not unique to humans Human communication = process of making sense out of the world and sharing that sense with others by creating meaning through verbal and nonverbal messages

9. Communication Competence Messages should be understood as the communicator intended it to be understood The message should achieve the intended effect the communicator intended to achieve The message should be ethical

10. Understanding the Message Message clarity –Panda Mating Fails: Veterinarian Takes Over –Drunks Get Nine Months in Violin Case –Include Your Children When Baking Cookies –Police Begin Campaign to Run Down Jaywalkers –Local High School Dropouts Cut in Half

11. Intended Effect To inform To persuade To entertain

12. Ethical Messages Ethics = The beliefs. Values, and moral principles by which we determine what is right or wrong. Is honesty is the best policy?

13. Why Study Communication? Improve Employability Improve Relationships Improve Physical and Emotional Health

14. Communication Models Communication as Action: Message Transfer Communication as Interaction: Message Exchange Communication as Transaction: Message Creation

15. Component of Human Communication Process Source Encoding Decoding Receiver Message Channel Noise

16. Communication as Action: Message Transfer Communication takes place when a message is sent and received Who (sender) Says what (message) In what channel To whom (receiver) With what effect?

17. Communication as Interaction: Message Exchange Introduction of Feedback into the mix Like a game of pong Source  Message  Channel  Message  Receiver  Feedback  Source

18. Communication as Transaction: Message Creation Sender/Receiver  Message/Feedback  Sender/Receiver

19. Communication Characteristics Communication is Inescapable Communication is Irreversible Communication is Complicated Communication Emphasizes Content and Relationships Communication is Governed by Rules

20. Communication with Others Interpersonal Communication Group Communication Presentational Communication