1. www.emergeuk.comrealising true potential An Introduction to the First Line Manager Programme’s CMI Qualifications

2. www.emergeuk.comrealising true potential This presentation will take you through:- The benefits of completing a CMI qualification What needs to be included in an assignment? Which CMI qualifications you can do What to do next Introduction

3. www.emergeuk.comrealising true potential Benefits of CMI There are many benefits to completing the CMI Qualifications linked to the FLM Core and Skills modules. On the following pages we will detail a few of these including:- Personal Learning Benefits CMI Membership Benefits

4. www.emergeuk.comrealising true potential Personal Learning Benefits To complete the CMI qualifications you will need to:- Research and read more about the topics covered Reflect on what you have learnt and what you have actually applied and achieved Draw conclusions and make evaluations Plan your further development and continued learning These activities will help to embed the topics covered and develop your skills

5. www.emergeuk.comrealising true potential CMI Membership Benefits When you register for CMI Qualification you become a member of the CMI On the next few pages you will find some of the benefits you can gain from becoming a member of the CMI

6. www.emergeuk.comrealising true potential CMI Membership Benefits Massive Resource Library As a member you’re just a click away from the CMI’s extensive online resources. You don’t just have access to the materials that are specifically relevant to the qualification you are doing, you can look at any of the resources on any subject

7. www.emergeuk.comrealising true potential CMI Membership Benefits Free ‘Ask a Researcher’ Why spend your valuable time trying to find an elusive answer when the CMI can do it for you for free? The CMI’s trained researchers will get you the answer within one working day, leaving you free to get on with high-priority tasks

8. www.emergeuk.comrealising true potential CMI Membership Benefits Exclusive Networking Blogs and online forums provide CMI Members with a means of lively debate and the chance to; share ideas, begin dialogues and ask questions Gaining a different perspective from other management professionals can be extremely valuable in shaping and developing your thinking and learning

9. www.emergeuk.comrealising true potential CMI Membership Benefits The Qualifications The qualifications you receive from the CMI are internationally recognised. You can choose to pursue further formal management qualifications with the CMI – leading up to the ultimate accolade of Chartered Manager

10. www.emergeuk.comrealising true potential CMI Membership Benefits Other Benefits A more complete list of benefits is available in the “Candidate Handbook for CMI Qualifications”. The document can be downloaded from the Emerge website :- www.emergeuk.com/baeflm www.emergeuk.com/baeflm

11. www.emergeuk.comrealising true potential The CMI Assignments For all the CMI qualifications you need to write an assignment of between 2000 and 2500 words Each assignment is split into three or four Learning Outcomes Each Learning Outcome is split into a number of Assessment Criteria

12. www.emergeuk.comrealising true potential The CMI Assignments What you write in your assignment needs to demonstrate your understanding of the each Criteria covered in the Learning Outcomes and how you have used this knowledge in the workplace In the individual assignment documents you will find more information about what you need to do to successfully complete you assignment

13. www.emergeuk.comrealising true potential The CMI Assignments A successful assignment needs to include:- A Reflective Contextual Statement that includes:- Your current job role Your drivers for undertaking the assignment The value and knowledge you have gained from undertaking the assignment References must be included to cover the specific materials you used to write your assignment and indicate the extent of your research e.g. books, models & theories

14. www.emergeuk.comrealising true potential Passed or Referred When you submit your assignment it will be assessed and it will either be declared a pass or referred If your assignment is “referred” it will be returned to you and you will be given feedback that will help you amend your work to enable it to pass If your assignment is “passed” Emerge send it to the CMI for verification. Once verified the CMI will issue your certificate

15. www.emergeuk.comrealising true potential The Qualifications If you complete a single Unit you will be entitled to receive an CMI Award If you complete specific combinations of Units you will be entitled to receive a CMI Certificate The combination of units is explained in the following pages There is no difference in the level of the qualification you receive. The only difference is that a Certificate recognises that you have completed more than one unit and have achieved a specific number of credits

16. www.emergeuk.comrealising true potential The MMP Qualifications Click on the module(s) you are attending to find more details about the qualification you can take. Achieving and Facilitating Change Managing Communications Management Essentials Core Module Skills Modules When you have finished looking at the individual modules click here click here Managing People and Teams

17. www.emergeuk.comrealising true potential Management Essentials Attending the Management Essentialsmodule will enable you to take the CMI qualification:- Unit 3010 – Being a Leader (level 3) It is part of the First Line Manager suite of courses If you complete this and the two other modules below you will be entitled to a Level 3 Certificate in First Line Management To see the Learning Outcomes and Criteria for this unit click here click here Return to qualifications page Achieving and Facilitating Change Managing Communications

18. www.emergeuk.comrealising true potential Management Essentials Return to qualifications page Learning OutcomesAssessment Criteria Understand the organisational requirements for the leader  Identify the organisational requirements for respecting the cultures, values and ethics of others  Describe the levels of authority and responsibility of the leader in the organisation  Explain the impact of the leader on personal objectives and team achievement  Describe the role of the leader in maintaining integrity, fairness and consistency in action planning and decision making Be able to understand leadership styles  Describe the relationship between management and leadership  Describe leadership styles and opportunities for development for the leader  Explain action-centred leadership  Discuss how and why leadership styles need to be adapted in different situations Understand how the leader builds a shared sense of purpose with a team  Describe how to establish a culture of trust and respect within the team  Identify techniques to motivate and encourage the development of team members  Describe how the leader develops the team’s understanding of its shared purpose and organisational direction

19. www.emergeuk.comrealising true potential Managing Communications Attending the Managing Communications module will enable you to take the CMI qualification:- Unit 3009 – Management Communication (level 3) It is part of the First Line Management suite of courses If you complete this and the two other modules below you will be entitled to a Level 3 Certificate in First Line Management To see the Learning Outcomes and Criteria for this unit click here click here Return to qualifications page Achieving and Facilitating Change Management Essentials

20. www.emergeuk.comrealising true potential Managing Communications Return to qualifications page Learning OutcomesAssessment Criteria Understand the importance and principles of management communication  Describe the role of communication in the management environment  Identify the effects of communication on management practice  Describe the communication principles you use to support your team’s activities Understand how to use methods of communication to achieve the management objectives  Describe the process you adopt when conducting a team briefing  Identify the stages of organising and leading a formal management meeting  Describe the structure of a written management report Understand how to review the effectiveness of communication in the achievement of the management objectives  Describe feedback methods to determine the impact on communication  Evaluate feedback to determine achievement of the management objectives

21. www.emergeuk.comrealising true potential Achieving and Facilitating Change Attending the Achieving and Facilitating Change module will enable you to take the CMI qualification:- Unit 3003 – Meeting Stakeholder Needs(level 3) It is part of the First Line Management suite of courses If you complete this and the two other modules below you will be entitled to a Level 3 Certificate in First Line Management To see the Learning Outcomes and Criteria for this unit click here click here Return to qualifications page Management Essentials Managing Communications

22. www.emergeuk.comrealising true potential Achieving and Facilitating Change Return to qualifications page Learning OutcomesAssessment Criteria Be able to identify stakeholders and plan to meet their needs  Identify the stakeholders in relation to your team’s objectives  Describe how you establish working relationships with stakeholders  Describe how you meet and present the information requirements of stakeholder  Consider how you gain the commitment of your team and individuals for productive work to meet stakeholder needs  Advise stakeholders of any difficulties with team objectives and suggest solutions  Show how you evaluate and modify work plans and output to meet stakeholder needs Understand the process required to continually improve meeting stakeholder needs  Describe your system and methods to review and improve processes for your work and the work of others in your team  Consider how you involve and encourage your team to identify and suggest improvements in your work area  Describe your methods for identifying resources and costs to support improvements  Present your justification of benefits identified for proposed improvements Be able to prepare a case to support a change in meeting stakeholder needs  Identify the individuals to whom a case for change is to be made  Describe the structure and logical sequence of components of a case for change  Consider and assess the risks of a change  Identify how a case for change supports the team’s objectives and stakeholder needs  Describe the process you use to monitor and review the effect of change  Identify the individuals to whom you should report the progress and effect of change

23. www.emergeuk.comrealising true potential Managing People and Teams Attending the Achieving and Facilitating Change module will enable you to take the CMI qualification:- Unit 4004 – Managing Team Dynamics(level 4) It is part of the Management and Leadership suite of courses It cannot be combined with any other qualifications currently on offer through FLM If To see the Learning Outcomes and Criteria for this unit click here click here Return to qualifications page

24. www.emergeuk.comrealising true potential Managing People and Teams Return to qualifications page Learning OutcomesAssessment Criteria Be able to understand the differences between groups and teams  Compare differences between a “group” and a “team”  Identify the practical implications of differences between groups and teams for the manager  Explain situations when the formation of a group and/or team would be necessary Be able to understand the concept of formal and informal group norms  Identify the definitions of formal and informal group norms  Discuss the evolution of formal and informal group norms  Examine the process of changing formal and informal group norms  Describe the value of formal and informal group norms Understand how to review the effectiveness of communication in the achievement of the management objectives  Discuss the stages of group development and maturity  Explain factors which could influence the cohesiveness of work groups  Evaluate the advantages and disadvantages of cohesive work groups Be able to understand management of remote displaced or virtual teams  Discuss the advantages of a remote, displaced or virtual team  Discuss the disadvantages of a remote, displaced or virtual team  Analyse the communication and leadership skills required to manage a remote, displaced or virtual team

25. www.emergeuk.comrealising true potential What Next If you want to register for a CMI unit you need to complete a registration form. Follow this link to find the appropriate registration form http://www.emergeuk.com/cmireg http://www.emergeuk.com/cmireg On your course you will be given all the information you need to complete your assignment and you will be directed to the appropriate post-course pages of the Emerge website to download the CMI Assignment and Assignment Template

26. www.emergeuk.comrealising true potential What Next If you have more questions you could:- Ask the facilitator of your course Contact Emerge on +44 (0)1329 820580 Read the Candidate Handbook for CMI Qualifications http://elearning.emergeuk.com/cour se/view.php?id=48 Best of luck with your qualifications