1. AEO COMPLIANCE PROGRAM Authorized Economic Operator Requirements

2. Contributing to trusted Tradelanes Pushing Boundaries, Enforcement Vision Customs Click here picture to watch videohere Minimized risks and optimized logistic flows

3. Does compliance affects your business? Any external and internal rules & requirements? AEO requires a compliance framework

4. Compliance & Continuous Improvements Increase quality, minimizing risks and operational costs FINANCE - HUMAN RESOURCES - SECURITY - IT - LOGISTICS

5. Compliance framework Requirements Introducing a compliance framework, what does it take? Compliance culture Operational Procedures Training Internal audit program Root cause investigations & corrective & preventive actions Communication Risk | Assessment MONITORING PROGRAM AUDITABLE PROCESS

6. MONITORING PROGRAM Corrective and Preventive actions Identify and register Investigate Risk assessment Communicate

7. AEO EVENT REGISTRATION CargoHub offers a complete suite of modules enabling organizations to register, track, follow up and monitor their incidents within one platform

8. Auditable process requires registration Easy registration & data collection process ALL modules in just one single platform

9. Benefit a single data entry point Manage, assess and monitor Change status Change priority Upload attachments Add tasks Add notes Printable & Communication templates

10. Investigate incident root – cause Investigation, Cause of event, CAPA’s & Evaluation

11. Monitor Corrective & Preventive Actions User, department or organization level Organization level Record level

12. Monitor Corrective & Preventive Actions User, department or organization level Organization level Record level

13. User assignment Handling status Attachments Task manager Notes Build in send data module Share data option Printable template Access control Contact overview Built in easy communication tool Unlimited communication & print templates

14. (Risk) Assessment Quality and compliance can be monitored on process stakeholder level. Proving monitoring tools identifies quality issues in an early stage and stimulates recovery ownership on operational levels. Operational level Management level Quality and risk assessments. Monitoring follow ups on investigations and [ effectiveness] corrective & preventive actions

15. Objectives Optimize and increase transparency of your business process Increase the speed and quality of your service recovery Reduce your employee hours spent on administrative processes Help your build stronger customer relationships Create a paperless environment Optimized business process Improved quality, better service Cost reduction Building stronger Customer relationships

16. MOVING TOWARDS ANALYZING BIG DATA

17. Organization account features Department setup User setup Communication templates Workflow templates Printable templates Security settings Partner setup Organization level access Customer portal setup and many more. Full organization settings and security control

18. Station Enterprise

19. AUDIT MANAGER Monitoring audits made simple

20. AUDIT FRAMEWORK REQUIREMENTS 1. Audit define & plan 2. Audit registrations 3. Audit status & overviews 4. Audit findings & Capa’s 5. Audit reporting

21. 1. DEFINE AUDITS & PLANNING

22. 2. AUDITS REGISTRATION

23. 3. AUDIT STATUS & OVERVIEWS

24. 4. MANAGE FINDINGS & CAPA’S

25. 5. EXPORT DATA & REPORT

26. ORGANIZED AUDIT FILE

27. Sophisticated build in features SET AND/OR MONITOR ORGANIZATION TASKS EMAIL COMMUNICATION TEMPLATES PRINT TEMPLATES SYSTEM NOTIFICATIONS TO USERS ASSIGN FILES TO USERS ROOT- CAUSE AND CAPA MONITORING TOOLS PERFORM DATA ANALYSIS ONE FLOW ONE TOOL ONE PLATFORM

28. Why use our services? Framework for quality & compliance IATA Cargo Innovation awarded platform Entirely web based 24/7 access Low entrance fees Ease to use Flexible license contracts Build by industry professionals Full support and continuous updates Some of our valued customers

29. CARGOHUB BV Address/ Beechavenue 54 – 80, 1119 PW Schiphol, The Netherlands E-Mail/ support@cargohub.nlsupport@cargohub.nl WEB/ www.cargohub.nlwww.cargohub.nl