1. Getting started Fire & Security

2. Sound familiar? Who can help me with this project? What are common objections with prospects? Does anyone have experience with….? Who’s going to the conference? I’m new to the company. Where can I find…? Where can I find the latest travel policy information? Anyone know a good tax lawyer? What’s our protocol for engaging with…? The competition’s up to this. What do we do? Who’s handling this account? 2

3. That’s where Yammer fits in! ›Yammer is our private and secure enterprise social network for Fire & Security employees to connect, collaborate and coordinate. Yammer makes work: ›Real-time ›Social ›Mobile ›Collaborative ›Contextual ›More human! 3

4. Yammer helps you… ›Ask questions and find answers faster ›Save time by sharing great projects and preventing duplicate work ›Meet colleagues with similar interests and relevant expertise ›Share news and announcements with the people who need to know ›Discuss major decisions and prepare for change ›Gather opinions and ideas from across the company ›Coordinate work for projects and teams ›Gain visibility and insight on what’s happening where ›Introduce new hires and get them up to speed ›Discover valuable information that can help you get more done ›Stay connected on-the-go with Yammer mobile apps 4

5. 10 things you can do on Yammer

6. Complete your Profile ›Share your background, expertise and contact information. 1 YAMMER TIP: Add your contact information so your colleagues know how to reach you! Click Edit Account Add your Job Title, Department and Location. Include any expertise. 6

7. Join Groups ›Groups can be focused around a topic, project, department or team. EVENTS FINANCEPROJECT EXECUTIVE MARKETING VOLUNTEERING PROJECT DIRECTORSCARPOOL COMPANY GROUP Yammer How-To Yammer tips Fire & Security Today News Careers at Tyco Internal jobs RECOMMENDED GROUPSPURPOSE PRIVATE Closed for sensitive conversations Must receive invitation or accepted upon request Listed or unlisted Anyone can join and participate For members with common interests Information posted to your My Feed PUBLIC 2 7

8. Join Groups ›Browse the Group Directory to see which Groups you can join. View all or search by letter Click Groups Directory to join Groups. 2 8

9. Follow colleagues ›Follow key people in your organization to receive relevant information. COLLEAGUES Share project status Collaborate on latest version of files Share and discuss links MANAGER Share upcoming team goals Connect staff with other teams Manage projects SENIOR LEADERSHIP Communicate global strategy Gather feedback about policies Recognize performers YAMMER TIP: You can follow anyone at your company to learn what they do. 3 9

10. Follow colleagues and their conversations ›Their conversations will appear in your My Feed. 3 Click Members for everyone in your network. 10 Click to Follow.

11. Follow Topics ›Search and follow topics that are important or of interest to you. 4 Search for a Topic. Then Follow it! YAMMER TIP: Add topics to your post by using a hashtag (#). 11

12. Share and discuss ›Start and join conversations happening on Yammer. “Like” what you see. 5 Post an initial comment Or they can Reply Others can Like @mention to draw the attention of particular colleagues YAMMER TIP: Shy in getting started? Observe and “Like” first! 12

13. Set Notifications ›Decide how often and which actions Yammer notifies you via email. 6 Click Edit Account. Then click Notifications to view your settings. 13

14. Set Notifications 6 Elect to receive a Yammer automated digest daily, weekly or never (default). Check Notification settings 14

15. Set Notifications 6 15

16. Collaborate on files ›View documents, add comments and suggest feedback. 9 Adjust the view, annotate or download files. 16

17. Send a Private Message ›Communicate privately with one or a few colleagues. 10 Add others to the Private Message at any time. They will see all previous messages. 17

18. Best practices

19. ⌃⌃ Consider what to share What should you post?What should you not post? ›Start conversations by sharing what you are working on. Questions and requests for help Replies offering assistance Great ideas and constructive suggestions Updates on teamwork and projects Interesting articles about trends or factors affecting the business Useful information that’s relevant Inappropriate jokes or derogatory criticisms Anything that violates our Yammer Network Usage Policy (our “Credo”) Confidential or privileged information (unless in a Private Message or Private Group) Anything pertaining to government contracts, government programs or government customers 19

20. ⌃⌃ Share, but don’t over share! RecommendedInappropriate ›Be constructive and helpful. Move the conversation forward. “Where can I find the latest version of our capabilities brief? “Here’s a Wall Street Journal article about our competitor. Highlights:” “Great work by our development team: here’s to another banner quarter!” “I’m having a tough time negotiating fees with a vendor. Any advice?” “Look at what I ate for lunch!” “I know this violates client confidentiality but I just have to share this mockup.” “What kind of approach is that? That’s not my fault. Your decision’s terrible.” “I’m bored. Anyone want to go get a coffee?” 20

21. Search before you post ›Type in a search term to see what’s already been shared. View different types of search results Use Advanced Search to find a conversation. 21

22. Hide conversations ›Keep your My Feed free of irrelevant conversations. Hover over the first message to see the X. Click Hide Conversation. 22

23. What’s next? Begin your Yammer experience. Join the Yammer How-To group to find and share tips Join the Fire & Security Today group to read and discuss company news Post, share, collaborate! 23