My Case Load Use of the Case Load Feature in OSOS.

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Presentation transcript:

My Case Load Use of the Case Load Feature in OSOS

Staff Module Staff Detail Window My Case Load Tab Case Load is Empty

Adding Customers to My Case Load

Add to Case Load Gen. Info Tab

Record Saved Button Changes to “Remove From Case Load”

No Visible Case Load Yet Refresh Button My Case Load

Once Refreshed, Added Contacts Appear

Selected OSOS ID Numbers

Paste Click the Search Button Quick Search Tab

Select All

Add to Case Load Button Record(s) Saved

Once Refreshed, Added Contacts Appear Refresh Button My Case Load

My Case Load Tab Functions

Type Type Drop Down Menu Vet Status Date Added Name My Case Load

Access the Customer Detail General Info Tab Select One or More Customers Staff Detail Window Staff Module

Number of Records Customer Detail

Select All Checkbox My Case Load Type Defaults to Customer

Sorting Information in My Case Load

Date Added

Sort Data by Column Names Sorted A-Z

Descending Alphabetical Order

Printing My Case Load

Print Button

Using My Case Load In OSOS Functions

Customer Search Window List Search Tab Lookup List Select “My Case Load”

Search Button Select the Record List Name List Search Tab

Search Results

Select One or More Offices Geographic Tab

Options Button

Save Button Select One or More Criteria Default Buttons Your Default Choices Column Header

Drop Down Arrow Select Print List or Export Selected Criteria

Print Button Export (to Excel) Button

Correspond Button Selected Criteria Selected Customers

Activity Button Comments

Save Button

Removing Customer Records From My Case Load

Remove From Case Load Gen. Info Tab

Record Removed Message Add to Case Load Button

Remove From CL Customer Search Window

Record(s) Removed Message

Remove From Case Load My Case Load Tab

OK Button Not Really an Error Message

Click the Save Button

Employer Contacts

Add to Case Load Button Select a Single Contact Contact Info Tab Employer Module

Button Changes to “Remove From Case Load” Record Saved Message

Paste Employer ID Numbers Show Contacts Button Search Quick Search Tab

Add to Case Load Button Select Employer Contacts

Record(s) Saved Notification

Refresh Button My Case Load

No Vet Status Employer Name – Contact Name Defaults to Date Added Type Dropdown Menu

Access the Employer Detail General Info Tab Select One or More Employer Contacts Staff Detail Window Staff Module

Select Case Load Lookup List Select My Case Load Search Show Contacts Button List Search Tab

Remove From Case Load Button Contact Info Tab

Show Contacts Button Employer Search Window

Select Drop Down Arrow Select Contacts Click Remove From CL

Record Removed Message

Remove From Case Load Button

OK Button Not Really an Error Message

Click the Save Button

Employer Contact Selected Customer Contact Selected Buttons are Not Available Select All Checkbox is Not Accessible My Case Load Tab Type Set to All