Local HWTS Monitoring Eva Manzano, CAWST Technical Advisor Laos Vientiane, Lao PDR November 11, 2014

Learning Outcomes By the end of this session, participants will be able to: 1.Discuss about the main challenges HWTS implementers are facing regarding M&E 2.Discuss how to overcome these challenges 3.Describe the components of an effective M&E system for a HWTS program

CAWST’s products and services have been accessed by clients in more than 150 countries 68 countries where CAWST’s clients have implemented projects, mostly HWTS

2014 CAWST Clients Report of Households receiving HWT technologies Coagulation & Settling Flocculant disinfectant Biosand Filter Ceramic Filter Membrane filterChlorineBoilingSODISOthersTotal ,27313,180104,11616,2583,83980,67256,5924,59619,021326, ,2953,350151,40919,0442,943110,78422,4867,7404,950328, ,0675,05666,44916, ,8177,66016, , ,25922,22873,51021,0031,400116,02331,96410,158 2,510288, ,0301,61655,35620, ,4981,0371,7731,710145,223 Prior years8,1561,100231,21738, ,85612,75130,81953,964507,432 Total 59,08046,530682,057131,3128,352635,650132,49072,06181,0531,850,530

HWTS Implementation Framework Creating Sustained Demand & Consistent Use Monitoring for Improvement Supplying Quality Products & Services

Lessons learned/Challenges from the field 1.Implementers lack capacity to do proper monitoring in order to improve their operations  Lack of knowledge, skills, appropriate tools. 2.Implementers frequently don’t understand the difference between monitoring and evaluation  Lack of appropriate tools to monitor activities/ compile information for evaluation 3.Implementers frequently think monitoring is for reporting to funders only.  Add on to project’s activities  Not valued as an opportunity for self-learning/improvement

Lessons learned/Challenges from the field 4. Reporting requirements from several donors  Lack of consistent/ comparable indicators 5.Disconnection between activities and organization’s Mission and Vision. 6.Mobile technologies for monitoring  Right tool to monitor project  Analysis and use of data (Source: SNV, Laos)

Recommendations

Valuable resources: M&E Monitoring Toolkit (WHO & UNICEF) CAWST’s role: transfer knowledge and capacity to implementers through workshops and consulting support M&E Manual (2008), update in progress (expected second half 2015) 1. Need of capacity development and knowledge transfer

2. Monitoring vs. Evaluating

Process Monitoring Improving the Implementation Helps implementers to answer the question: “Are we doing things the right way?” Includes: – production, – quality control, – distribution systems, – financial control, – use of materials, – and program management.

Impact Monitoring: Evaluating the Results Impact monitoring helps implementers to answer the question: “Are we doing the right things?” Evaluates the impact the program has on the target population.  Proper & consistent use – observe and ask questions  Effectiveness– measure water quality  Adequacy – promotion and education efforts  Usefulness – training and education material Determines number of people with safely managed water as a result of the HWT implementation

Have a clearly defined purpose M&E system and activities should be developed at the planning phase of the project. Are fully integrated into the project activities Collect relevant information on a small but well defined set of indicators Are simple and focused on factors within complete control of the project Are analyzed at regular intervals to determine what is working and what is not Stimulate resolution of day to day and week to week problems Results in project modifications and improvements 3. M&E- Integral part of project

Linked to Vision and Mission Linked to different implementing projects Comparable indicators over time Should be used for organizational level strategy and planning (eg. Operations reporting) Example (CAWST’s Performance Indicators) Cost per person affected # people affected by CAWST’s clients 4. Development of Organizational Indicators

Involvement of stakeholders Monitoring tools should be selected to match project’s needs Easy to use Capacity development of field team to collect, analyze and interpret the data, and to take action based on the data. 5. Use of right tools for M&E

1.Training Workshops 2.Education & Training Resources 3.Consulting Support 4.Action Research 5.Learning Exchange CAWST focuses on WASH & health for domestic, non-networked systems. CAWST’s Services for WASH Practitioners A combination on workshops & ongoing consulting support services

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