U.S. General Services Administration Open Collaboration: Networking Financial Management Communities to Advance Information-Sharing and Best Practices.

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U.S. General Services Administration Open Collaboration: Networking Financial Management Communities to Advance Information-Sharing and Best Practices for Business Performance Excellence Collaborative Expedition Workshop #54 Tuesday, September 19, 2006 Susan Turnbull, GSA, Senior Program Advisor, Intergovernmental Solutions Division, Office of Citizen Services and Communications, Co-chair, Emerging Technology Subcommittee and Co-chair, Social Economic and Workforce Implications of IT and IT Development, Subcommittee on Networking and IT R&D

2 Building Sustainable KM and EA Stewardship Practices Across CoPs Collaborative Expedition Workshops and Collaborative Work Environment Co-sponsors: –GSA's Intergovernmental Solutions Division –Architecture and Infrastructure and Best Practices Committees of the Federal CIO Council – –National Coordination Office of the Subcommittee on Networking and Information Technology R & D (NITRD) and Social, Economic and Workforce Implications of IT and IT Workforce Development (SEW) Coordinating Group, NITRD –

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4 Emerging Technology Subcommittee, AIC Tuning ET Together - From Stovepipes to Wind Chimes Purpose: This subcommittee provides an “incubator” organizing process to accelerate discovery, maturation, and validation of capabilities that leverage FEA principles and priorities. The key components of our charter are: Greater foresight and discernment as established and emerging technologies compete and converge Longer life-cycles through market-based, open standards technologies Common understanding of business scenarios to anticipate performance outcomes and mitigate risks. Participation in this subcommittee will help you improve your agencies’ strategic foresight and collaboration capacity around strategic IT assets. Key FY06/FY07 Activities/Deliverables 1. Forging effective IPv6 strategies together (example in FY06) 2. Life-cycle process for ET discovery and collaborative action – 3. Strategic Dialogue Among Communities at Open Forums – Collaborative Expedition Workshops Co-Chair Contact Information Susan TurnbullJohn McManus

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6 Expedition Workshops: Building Sustainable KM and EA Stewardship Practices Across CoPs Organize around common purpose, larger than any institution, to appreciate potentials and realities Improve quality of dialogue and collaborative prototyping at intergovernmental crossroads Participants, representing many forms of expertise, return to their settings with a larger perspective of the “whole” –De Tocqueville “Americans of all ages, all conditions, and all dispositions form associations. …In democratic countries the science of association is the mother of science; the progress of all the rest depends on the progress it has made.”

7 Expedition Workshops: Building Sustainable KM and EA Stewardship Practices Across CoPs Create conducive conditions for “Breakthrough” Innovations –Authoritative Communities of Interest/ Practice around Common Business Lines –Agile Framework for Building Intergovernmental Services –Emergence of Open Standards, Semantic Technology “In design, we either hobble or support people’s natural ability to express forms of expertise.” Prof. David D. Woods

8 Expedition Workshops: Building Sustainable KM and EA Stewardship Practices Across CoPs How can multiple Communities of Practice discover and organize around common mission needs to build shared understanding? How can shared understanding around several select, urgent cross-boundary scenarios be accelerated? What is the role of collaborative prototyping around emerging technology potential, in light of the Federal Enterprise Architecture's Reference Models?

9 Expedition Workshops: Building Sustainable KM and EA Stewardship Practices Across CoPs Key Findings: FY03 - Agile business components in innovative settings not easily discovered by e-government managers, resulting in lost or delayed opportunities for all parties. FY04 - Growing Opportunity to apply Emerging Technologies (web services, grid computing, and semantic web) to tune up Innovation Pipeline with better linkages. FY05 - Collaborative Work Environment expands effective networking across intergovernmental communities and complements monthly Collaborative Expedition Workshops; validated efficacy with Data Reference Model Working Group FY06 – Networking Among Communities of Practice with Communities co-organizing the workshops, provides conducive environment to build shared understanding toward joint action around promising technology potentials

10 Expedition Workshops: Building Sustainable KM and EA Stewardship Practices Across CoPs Value: “Frontier Outpost" to open up quality conversations, augmented by information technology, to leverage collaborative capacity of united, but diverse sectors of society, seeking to discover, frame, and act on national potentials. Over 50 workshops since March, 2002 Results: Multiplicative Returns – in FY05: –11 Expedition workshops, 1006 participants –11 Communities of Practice, 805 participants –Data Reference Model WG: 30 agencies represented, 125 participants, DRM v2.0 issued by OMB in Dec Alignment: Networking among Communities of Practice –Planning upcoming workshops together –Building common understanding of fundamental concepts needed for communities representing diverse forms of expertise, to work together to leverage toward improved public service delivery at lower cost.

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