Michael (Mikey) Plavins STATISTICS. SUPPORT CALLS.

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Presentation transcript:

Michael (Mikey) Plavins STATISTICS

SUPPORT CALLS

RELIABILITY How reliable are SmartMove servers?

PERFORMANCE Daily performance statistics

PERFORMANCE Adelaide SmartMove server Server Uptime966 days 1:53 Number Processes494 Load (1/5/15)1.62/1.89/2.58 RAM Free/Used (MB)37915 (29%) / (71%) Disk Free/Used (MB) (26%) / (74%)

LOAD Adelaide SmartMove server NZTC server

JOBS PER VEHICLE

BOOKINGS PER VEHICLE Orange, Dubbo and Bathurst

JOBS PER DAY

WHERE DO JOBS COME FROM?

WHEN ARE THE JOBS?

FEATURE USAGE

TUTORIALS UNDER-USED FEATURES

DRIVER REWARDS UNDER-USED FEATURES LocationReward Usage Byron Bay324 Horsham56 Innisfail4

DRIVER REWARDS UNDER-USED FEATURES LocationReward Usage Byron Bay324 Horsham56 Innisfail4 The “rob Peter to pay Paul” nature of the queue position changes have caused more grief than it has helped the drivers feel rewarded.

LOST PROPERTY UNDER-USED FEATURES

ADDRESS QUALIFIERS UNDER-USED FEATURES

OUT-OF-CAR PRANKING WELL-RECEIVED FEATURES

FLIGHT STATISTICS WELL-RECEIVED FEATURES

FLIGHT STATISTICS WELL-RECEIVED FEATURES AirportFlights Canberra International Airport5,491 Devonport Airport5,808 Port Macquarie Airport6,199 Albury Airport7,278 Tamworth Airport7,948 Queenstown Airport (limited)8,397 Dubbo City Airport8,867 Wellington International Airport (limited)9,612 Coffs Harbour Airport11,222 Gladstone Airport12,477 Launceston Airport14,703 Hobart International Airport17,884 Total154,985

SMS MESSAGES FROM DRIVER WELL-RECEIVED FEATURES