Unit2 Front Desk (I) Vocational Education Hotel English Period 1

Words and Expressions Listening 1 Dialogue 1 Role Play 1 Content

Warm-up Warm-up Ask students to read the time according to the given picture, then write the time. The pictures are listed on Page 10.

Keys to the warm up  Beijing eight o’clock  Tokyo nine five  Sydney ten five  Moscow three ten  Paris one ten  New York seven ten

Words and Expressions  booking ['b ʊ k ɪ ŋ] n. 等级；预定  cash [kæ ʃ ] n.现金  check-in [tek ɪ ŋ] n.(旅馆等地)入住；  form [f ɔ :m] n.表格  porter ['p ɔ :tə] n.行李员  reserved [ri'z ɜ :vd] adj. 预定的；保留的  credit card 信用卡  fill in 填充；填写

 Listening 1 Listen and fill in the blanks. 1.I'll leave Beijing at 8 pm on ________. 2.I’m going to ___________. 3.I booked a ______________room in Hilton Hotel two days ago. 4.I’ll _____________there at 7 am on Tuesday. 5.I’ll______________there for a month. Listening

Listening material 1.I'll leave Beijing at 8 pm on Monday. 2.I’m going to Paris. 3.I booked a single room in Hilton Hotel two days ago. 4.I’ll arrive there at 7 am on Tuesday. 5.I’ll stay there for a month.

C=Clerk, G=Guest C: Good morning. May I help you? G: Yes, I have a reservation for tonight. The name is Wilson. C: Just a moment, please…That’s a single room with a bath. G: Yes, that’s right. C: May I see your passport, please? G: Here you are. C: Would you like to fill in this form, please? Dialogue Dialogue 1 Check-in

To be continued G: OK. C: How are you going to pay, sir? In cash or by credit card? G: In cash. C: Thank you, Mr Wilson. Your number is 604. The porter will show you to your room. Have a nice evening. G: Thank you.

Questions 1.Where are they? 2.What are they talking about?

Sentence Translation 1.I have a reservation for tonight. 我订了今晚的房间。 2. That’s a single room with a bath. 带浴室的单人间。 3. How are you going to pay, sir ? In cash or by credit card ? 先生，你打算怎样结账？用现金还是信用 卡？

Language Points 1. May I see your passport, please? 我可以看一看你的护照吗？ 2. Would you like to fill in this form, please? fill in, fill out 填写 3. The porter will show you to your room. show…sb to 领着某人去某地

Role Play 1 A: Good morning/afternoon/evening, may I help you? B: Yes. I have booking/reservation for tonight/today. The name is Gerald Jones/Miller. The name is Gerald Jones/Miller. A: Just a moment, please…That’s a single room /double room/ suite. B: Yes, that’s right.

Exercise  Complete the passage with the words in the box: welcome helps provides receives exchanges Mary works at the Front Desk of a hotel. She is busy every day. She reservations, guests and them check in and out, information, foreign currency and so on. She is very helpful to the guests.

Keys:  receives---welcomes---helps--- provides---exchanges

 Recite dialogue 1 in unit 2  Copy new words and expressions. Summary & Homework

Thank you for your cooperation!