5th.GLOBAL FORUM ON RE-INVENTING GOVERNMENT INNOVATION AND QUALITY IN THE GOVERNMENT OF THE 21st CENTURY Mexico City, 3-7 November, 2003

INTERACTIVE CAPACITY BUILDING WORKSHOPS “Innovations Linking Decentralised Governance and Human Development” Session Three Presentations: “Links to Technology and Knowledge Management”.

“KNOWLEDGE MANAGEMENT AND INNOVATION IN SUB NATIONAL GOVERNMENTS” Mrs. Maria de Fátima Cartaxo Former Director General of the School for Public Finance Administration The Ministry of Finance - Brazil.

“FISCAL MODERNIZATION PROGRAMME FOR THE BRAZILIAN STATES”.. TRANSMISSION OF KNOWLEDGE IN CAPACITY BUILDING PROGRAMMES: PREMISES: SUSTAINABILITY REQUISITE: INSTITUTIONAL OWNERSHIP MODEL: PARTICIPATORY CONSTRUCTION. METHODOLOGY: (I) LEARNING ORGANIZATIONS (II) APPLYING KNOWLEDGE TO THE WORK PLACE.

. POLITICAL CONTEXT INTERGOVERNMENTAL FISCAL RELATIONS : STRENGHTENING SUBNATIONAL SPHERES. NATIONAL SPACES OF INTEGRATION: EXCHANGE OF EXPERIENCES SHARED SOLUTIONS BEST PRATICES (WGs, UCEs, Collective Construction of Products, working within a network). “FISCAL MODERNIZATION PROGRAMME FOR THE BRAZILIAN STATES”.

. INITIAL DIAGNOSIS: CHALLENGES AND OPPORTUNITIES BASELINE INDICATORS MONITORING OF THE PROCESS VISIBILITY TO MOTIVATE INSTITUTIONAL SUPPORT INTEGRATED AND COMPARATIVE UNDERSTANDING “FISCAL MODERNIZATION PROGRAMME FOR THE BRAZILIAN STATES”.

INNOVATIONS EXCHANGE OF INFORMATION / EXPERIENCES “THE NATIONAL SPACES OF INTEGRATION.” Thematic WorkGroups:(i)ElectronicTrade;(ii)Computerized Auditing; (iii)Conflict resolution in fiscal matters. PNEF - National Programme of Fiscal Education for Citizenship. GDFAZ-National Group for Continuous Development of Fiscal Personnel (professional profile; careers; training plan, etc.). SINTEGRA - National System for the Exchange of Fiscal Information.

TWO INNOVATIVE EXPERIENCES IN KNOWLEDGE MANAGEMENT WITH SUB-NATIONAL GOVERNMENTS. GDFAZ & PNEF LESSONS LEARNT “FISCAL MODERNIZATION PROGRAMME FOR THE BRAZILIAN STATES”.

TWO INNOVATIVE EXPERIENCES IN KNOWLEDGE MANAGEMENT WITH SUB-NATIONAL GOVERNMENTS. 1.GDFAZ - GROUP FOR THE CONTINUOUS DEVELOPMENT OF PERSONNEL IN THE FISCAL AREA (INSTITUTIONAL STRENGTHENING / INTERNAL FOCUS) 2.PNEF - NATIONAL PROGRAMME OF FISCAL EDUCATION FOR CITIZENSHIP (SOCIAL CONTROL / EXTERNAL FOCUS)

TWO INNOVATIVE EXPERIENCES IN KNOWLEDGE MANAGEMENT WITH SUB-NATIONAL GOVERNMENTS. 1.GDFAZ- GROUP FOR THE CONTINUOUS DEVELOPMENT OF PERSONNEL IN THE FISCAL AREA TRAINING OF PUBLIC FINANCE CIVIL SERVANTS / HUMAN RESOURCE DEVELOPMENT CREATION OF KNOWLEDGE SHARING OF SOLUTIONS LABORATORY FOR GOOD PRACTICES

TWO INNOVATIVE EXPERIENCES IN KNOWLEDGE MANAGEMENT WITH SUB-NATIONAL GOVERNMENTS. 2.PNEF - NATIONAL PROGRAMME OF FISCAL EDUCATION FOR CITIZENSHIP TRANSPARENCY AND SOCIAL CONTROL PROMOTION OF ETHICS AND CITIZENSHIP STRENGHTENING OF THE RELATIONSHIP BETWEEN STATE AND CITIZEN.

TWO INNOVATIVE EXPERIENCES IN KNOWLEDGE MANAGEMENT WITH SUB-NATIONAL GOVERNMENTS. 1-GDFAZ – GROUP FOR THE CONTINUOUS DEVELOPMENT OF PERSONNEL IN THE FISCAL AREA EXPERIENCE OF THE DECENTRALIZED FISCAL ADMINISTRATIONS PUBLIC FINANCE CIVIL SERVANT AND THE ETHICAL DIMENSION (FISCAL JUSTICE AND SOCIAL FUNCTION OF THE TRIBUTE) THE FOCUS ON CITIZEN-CLIENT PARTICIPATION AND COOPERATION OF CIVIL SOCIETY

GDFAZ – WORKING MODEL NATIONAL GROUP : COORDINATION ESAF (CENTRAL GOVERNMENT) – administration of the WG; specialized training of their members; solutions mining; articulation with the modernization programme. THEMATIC SUBGROUPS : development of specific products; sharing of solutions. STATE GROUPS : local development for training actions and development of human resources; conducting of problems and technical solutions; maintaining the base for good practices.

SUPPLIERS AND INPUTS PRODUCTS NEEDS ANALYSIS DIVULGE RESULTS ACHIEVE BENCHMARKING MONITOR RESULTS OFFER SOLUTIONS 1(F)MEMBERS OF THE WG AND CONSULTANCY 1(I) NEEDS ANALYSIS OF INSTRUCTOR TRAINING 2(F)PUBLIC FINANCE ADMINISTRATION FAZENDARIA 2(I)TRAINING NEEDS ANALYSIS 3(F)WG/PUBLIC FINANCE ADM/OTHERS ORGANS/ UCE & UCP 3(I)INFORMATION ON PEOPLE MANAGEMENT: - LEGISLATION - REPORTS - DOCUMENTS IN GENERAL 4 e 5(F) PUBLIC FINANCE ADM. & CONSULTANCY 4 e 5(I) LEGISLATION DIAGNOSIS OF THE CURRENT SITUATION TENDENCIES 6(F)PROBLEM WG MEMBERS 6(I)EXPERIENCES 7(F)PUBLIC FINANCE ADM. 7(I)EVALUATION 1 –BASIC PLAN FOR THE TRAINING OF THE WG 2 - BASIC PROPOSAL FOR DEVELOPMENT AND TRAINING OF PUBLIC FINANCE CIVIL SERVANTS 3 – AVAILABLE INFORMATION 4 - MODEL FOR THE PLAN FOR PUBLIC OFFICE, CAREER AND REMUNERATION 5 - BASIC PROPOSAL FOR PERFORMANCE EVALUATION 6 - SOLUTION FOR THE PRESENTED PROBLEMS 7 - LIST OF QUALIFIED PROFISSIONAIS FOR COURSES AND CONSULTANCIES 8 - ACCOMPLISHED FORUMS 9 - PROPOSAL FOR THE PROFILE OF A STRUCTURED COMPETENCE THE WG COMPONENTS UCP/PNAFE/ UCE’S AREAS THAT PROMOTE THE DEVELOPMENT OF PEOPLE (SCHOOLS, CENTRES, SECTORS..) PUBLIC FINANCE CIVIL SERVANTS AT STRATEGIC, TACTICAL AND OPERATIONAL LEVELS PUBLIC FINANCE ADMINISTRATION STRATEGIC ADMINISTRATION PROCESS CLIENTS

TWO INNOVATIVE EXPERIENCES IN KNOWLEDGE MANAGEMENT WITH SUB-NATIONAL GOVERNMENTS. 2-PNEF – NATIONAL PROGRAMME OF FISCAL EDUCATION FOR CITIZENSHIP. DIALOGUE WITH SOCIETY TRANSMISSION OF FISCAL KNOWLEDGE TO SOCIETY AND CITIZENS TRAINING OF FACILITATORS

PNEF has the following objectives: GENERAL: To promote and to institutionalize fiscal education for the complete exercise of citizenship. SPECIFICS: - Making the citizens aware of public administration. - Motivating the interest of society to account for public resources. - Harmonising relationship between the State and citizens. - Making citizens aware of the socioeconomic role of taxation. II – PROGRAMME OBJECTIVES

Module I - Primary Schools Module II - Secondary Schools Module III – Civil Servants at Federal, State and Municipal spheres Module IV - Universities Module V - Society in general III – CONTENTS

VII – RESULTS ACHIEVED The data presented below refers to the implementation of state projects in Module I - First grade and Module II - Second grade.

LESSONS LEARNT CONCLUSIONS 1-Modernization and capacity building requires development of local human resources. 2-People and Institutions are permanent channels to generate and transmit knowledge. 3-There is an intergovernmental dimension in knowledge management that should be considered. 4-The national spaces of integration have a relevant role in the production and transmission of knowledge. 5-Translating knowledge produced inside the organizations into educational instruments

LESSONS LEARNT CONCLUSIONS 1-Modernization and capacity building requires development of local human resources. 2-People and Institutions are permanent channels to generate and transmit knowledge. 3-There is an intergovernmental dimension in knowledge management that should be considered. 4-The national spaces of integration have a relevant role in the production and transmission of knowledge. 5-Translating knowledge produced inside the organizations into educational instruments

LESSONS LEARNT CONCLUSIONS 6-The learning should transcend the classroom, allowing it to take place within the workplace. 7-The rule is: learning how to learn and learning by doing. 8-Participative construction strengthens the institutional ownership of the knowledge. 9-The lack of knowledge favours distrust and citizen withdrawal.

LESSONS LEARNT CONCLUSIONS 10-The dialogue with society and the exercise of social control requires a process of bilateral training (example: participatory budgeting) 11- Opening the organizational channels and qualifying the individual and collective actors. 12-Creating knowledge networks at the sub-national levels, articulated and coordinated amongst themselves..

LESSONS LEARNT CONCLUSIONS “The challenge is: to transform work groups into learning groups; and professional teams into teams of knowledge management”.“The challenge is: to transform work groups into learning groups; and professional teams into teams of knowledge management”.