DHL Deutsche Post offers domestic mail services under its traditional name. The DHL brand is used as an umbrella brand for all logistics and parcel services. DHL Global Mail is a specialist for international Business Mail and B2C Parcel Track & Trace service (via DHL app or website), parcel notification (via email or SMS) and preferred-day services 2,750 Packstations in Germany and first Packstations already installed in European countries. Connection to 1,000 Paketshops in Europe and introduced six-day delivery in the Netherlands Expanded existing shipping routes in and out important international markets. From Germany, the United Kingdom and the United States to China.

DHL Paket International Portfolio DHL Paket International DHL Europaket Weltpaket Quickly and reliably Tailor-made for B2B parcel shipping B2C and B2B parcel (partnerships with national postal services) PostNL services comparable to MaxiPak PostNL service comparable to MaxiPak

Time Definite International Day definite in 36 countries Portfolio EXPRESS services DHL Express 9:00 DHL Express 10:30 DHL Express 12:00 DHL Express worldwide DHL ECONOMY SELECT Time Definite International Day definite in 36 countries *Late Pick-Up *Saturday delivery *Additional insurance *Duties & Taxes Paid *Automated Export Declaration Service (arrange the declaration of international Time Definite export shipments in ATLAS) *Split Duties/ Taxes (recipient pays import VAT - sender transportation costs and customs duties) *Neutral Delivery (duties and taxes invoiced to a third party or importer of record) PostNL services comparable to MaxiPak PostNL service comparable to MaxiPak

DHL Paket International Notification before delivery Comparison MaxiPak DHL Paket International DHL Europaket Weltpaket Dimensions Max L/W/H <150cm Total <300cm 120x60x60 cm Max Weight 30kg Insurance EU: €500 NON EU: €100 Additional: €1500 Within EU: €500 Outside EU: UPU-convention Delivery POD with signature Delivery Network Postal Operator in destination country Own network Notification before delivery Attempts Country specific 2 We position ourselves as a B2C-player. No interest in Express services. Also higher insurance (till €5500) is not interesting for the customers we focus on. ADS covering most features available in MaxiPak + ATLAS solution AT, FR, GR, FI, IT, ES, PT, GB, DE, IE, NO, CA, HK, RU, AU, US, SG, NZ, KR

DHL Packet International Comparison C MaxiPak DHL Europacket DHL Packet International Weltpacket Worldwide Europe Transit Times (# days) DE: 2-4 FR: 2-4 ES: 3-6 UK: 2-5 Day of choice within 48 hours in Europe's major business centres ROW AU: 5-12 CN: 5-13 NO: 3-8 RU: 5-9 US: 4-8 / Returns ERS+ Download label as PDF, print out, attach to parcel and hand in at any national postal service Extra features *Additional insurance up to €25000 *Third delivery attempt *Delivery to different address *COD *Additional insurance *Premium (faster delivery times) *Saturday delivery

Estimated Price difference Rate comparison Pick up included Estimated Price difference -(5 – 15%) -(5 – 20%) More expensive for small and medium sized customers * * DHL is cheaper for DE & AT and offers lower rates for big customers Price