1. Inbound Portugal

2. Portugal Market overview Top 3 reasons to buy cross-border Portugal has a population of 10.4 million inhabitants 3.2 million buy online Online sales amounted to a value worth 2.9 billion in 2014 The annual average online spend is €911 It is estimated that 3.1% of the total retail of goods are bought online 13% shops cross-border and this is predicted to grow on the short term * Based on Presentation B2C E-commerce Report Southern Europe 2013 & 2014 1 2 3 Lower price Availability locally Accessibility to greater variety of goods

3. Highlights of our delivery service to PT * More information on thresholds can be found in the Tax map ** Copy of signature can be requested through Customer Service in case of disputed delivery Delivery via a trusted partner Clearance (when applicable) into Europe via our customs broker Landmark Trade Services UK* Full tracking from origin including pickup and end-delivery Delivery service at home with proof of delivery (scan + signature**), 3 delivery attempts Email notification upfront which allows recipient to arrange delivery with alternative delivery date Covering PT with an average of 3-6 days from EU, US, Asia and Australia Final mile delivery in PT mainland within 1-2 days Maximum weight : 69 lbs (31,5kg) and parcel size : length is maximum 47 inch (120 cm) or L+ 2*H+2*W = 88 inch (225cm)

4. Operational flow to deliver into PT StepDescriptionTransit 1Buyer places order onlineDay 0 2 We pick up parcels in your facility or you drop at our facility. We consolidate and prepare for shipping Day 1 3 We airlift parcels (or truck for EU volumes) into Europe and perform customs clearance through LTS* EU: 1-2 days US: 2 days Asia: 2-4 days AU: 2-3 days 4Parcels are injected into PT for delivery1-2 days * For shipments originating from outside EU customs clearance is provided by LTS UK

5. Transit times for shipping to PT 1 day Final Mile PT Delivery Transport to Injection Point From EU: 1-2 days From US: 2 days From Asia: 2-4 days From AU: 2-3 days E2E transit times to PT From EU: 3-5 days From US: 4-5 days From Asia: 4-7 days From AU: 4-6 days Injection Point in Europe 2 days Lisbon Porto