THE ODD DUCK University of Wisconsin Organ and Tissue Donation (UW OTD) Laura VanDrese, Interim Clinical Manager and Senior Organ Procurement Coordinator

 3.5 million population  103 hospitals in Wisconsin, Michigan, Illinois, Minnesota  66 counties  54,898 square miles  Hospital based  1 OPO/1 transplant center Wisconsin Donor Network UW OTD Lifesource Shared UW OTD and other OPO Gift of Life Michigan Donation Service Area

127 Organ Donors Connect to Purpose: Temperance received her gift of life in November 2012 at the age of one and is doing remarkably well! 334 Lives Enhanced 403 Organs Transplanted 2014

Goal was to develop a sustainable staffing model that could support our DSA hospital potential of 200 donors per year Get Your Ducks in a Row! Cause for Change

Staffing Models Previous Model [01/ /2012] Current Model – Team Approach [04/2012-present] 9 full time OPCs11 full time OPC 1 part time OPC 16-hour shifts – 8 hours of primary coverage and 8 hours of secondary/ back up coverage ( , , ) 12-hour shifts, 2-3 times per week M-F office time expected, plus 10 to hour shifts 2 OPCs per shift in office (7am-7pm, 7pm-7am) hour work weeks- Salary Pay40 hour work, hourly pay Sustained use of traveler coverage24-hour call shifts, 2 to 3 times per month Partner with DSA hospital staff, no onsite management (exception of 3 local hospitals)

Major Changes  Salary vs. hourly  More FTE  Less flexibility when “on shift”  Initial culture shock  Turnover

Positives for Staff  Preservation of personal time  Educational hospital development partnerships  Teamwork/Accountability  Acuity or absence  Recruiting  Improved responsiveness to new referrals or organ offers  Standardizing work load and work flows

Positives for Organization  Continuity of care  Partnership/teamwork  Workload balance  Fiscally sound  Less turnover  Rested staff  OTPD

Laura VanDrese QUESTIONS??