1/21/2016 4:15:05 AM CSC Alliance — 1 Lorenzo NHS Engagement Strategic Partners

1/21/2016 4:15:05 AM CSC Alliance — 2 Why is the Strategic Partner approach different I.T. as an enabler LHC Vision and Objectives Education, Training and Development Changes to the service Benefits Business decisions Business processes Policies Culture Roles Skills Information flows Decision making Physical environment Functionality Methods Sponsorship This partnership is critical to the success of LORENZO

1/21/2016 4:15:05 AM CSC Alliance — 3 The role of the Strategic Partners LE3.5 as an enabler LHC Vision and Objectives Changes to the service Benefits Sponsorship Strategic Partners LHC Deployment SitesImplementation Guidance What good looks like How to deliver I.T. enabled change Main considerations for the service Deployment toolkit Approaches Solution The Strategic Partners should be exemplars which all other Local Health Communities with the NHS can benefit from:

1/21/2016 4:15:05 AM CSC Alliance — 4 Why is this role different to existing channels? 4 Overview of the role for the different channels

1/21/2016 4:15:05 AM CSC Alliance — 5 Benefits to the Partnership approach Partners Early identification of improvement opportunities Build the case for deployment of the product NHS Ensure product fit for purpose Understand the effort to deploy product Communicate the benefits of using the product CSC Alliance Access to additional Domain expertise Reduce risk of incorrect product delivery If these benefits are the ones we want we have to make sure our programme has the right activities to ensure they are achieved.

1/21/2016 4:15:05 AM CSC Alliance — 6 DEFINE ALIGNPREPAREDEPLOYOPTIMISE High level Strategic Roadmap ACTIVITIES LHC Visioning & Outcome Prioritisation Early Adopters Blueprint & Process Mapping Communication & Team Building Next stage Planning Solution Align Options & Selection Technology Assessments Create Technology Future State Programme Management Design Management Communications Create Training & Development Material Local Content and Configuration Critical Success Factors Testing plans Solution Readiness People Training Process Change Technical build Service Assessment Product Assessment Transformation across organisations Performance Management Start

1/21/2016 4:15:05 AM CSC Alliance — 7 The domain each partner is reviewing Morecambe Bay LHC (Acute & 2 PCTs) –Unscheduled Care –Scheduled Care – ENT Bradford LHC (2 Acutes, 2 PCTs and M.H) –Mental Health –Scheduled Care – MSK Nottingham LHC (Acute & PCT) –Long Term Conditions – Diabetes –Older People Birmingham (2 Acutes, 2 PCTs) –Long Term Conditions – Diabetes –Long Term Conditions - COPD

1/21/2016 4:15:05 AM CSC Alliance — 8 Findings from the define stage. Key Themes and Findings.

1/21/2016 4:15:05 AM CSC Alliance — 9 Top Desired Outcomes Improvedpatient Experience Experience Improvepatientsafety Reducedwaiting times times ImprovedAccess Reduced length of stay A+EAvoidance Admissionavoidance

1/21/2016 4:15:05 AM CSC Alliance — 10 Re-occurring themes that deliver the outcomes Improving Patient Experience A+E Avoidance Admission Avoidance Reduced Waiting times Improved Access Reduced Length of Stay Improved Patient safety Improve Diagnosis Access to alternative settings Developing increased capacity Reduce inappropriate referrals Efficient Booking Pre-op Service Early co- ordination Improved Discharge Improved Discharge Correct Resource Mgmt Direct Access to Diagnostics

1/21/2016 4:15:05 AM CSC Alliance — 11 Improve Diagnosis Access to alternative settings Developing increased capacity Reduce inappropriate referrals Efficient Booking Pre-op Service Early co- ordination Improved Discharge Improved Discharge Correct Resource Mgmt Direct Access to Diagnostics Enabled by ….. Improving Patient Experience A+E Avoidance Admission Avoidance Reduced Waiting times Improved Access Reduced Length of Stay Improved Patient safety

1/21/2016 4:15:05 AM CSC Alliance — 12 Improve Diagnosis Access to alternative settings Developing increased capacity Reduce inappropriate referrals Efficient Booking Pre-op Service Early co- ordination Improved Discharge Improved Discharge Correct Resource Mgmt Direct Access to Diagnostics Illustrative Supporting Functionality …. Improving Patient Experience A+E Avoidance Admission Avoidance Reduced Waiting times Improved Access Reduced Length of Stay Improved Patient safety Requests and Results Task Management EPR Views Clinical Documentation Requests and Results Task Management EPR Views Clinical Documentation Referrals Access Planning Contact Management EPR View Outpatients Access planning Contact Management Day Care Management Caseload Management Outpatients Access Planning Contact Management Day Care Management Caseload Management Outpatients Clinical Documentation Advanced Bed Mgmt Access Planning Outpatients EPR View Clinical Documentation Theatres EPR View Referrals Clinical Documentation Theatres EPR View Referrals Inpatients

1/21/2016 4:15:05 AM CSC Alliance — 13 Questions? Questions