CHAPTER 14 The Nature of the Change Process
Chapter 14 – The Nature of the Change Process Chapter Outline • Introduction • Core Dimensions of Change • Change Outcomes • General Theories of Change • Resistance to Change • Focused Perspectives on Change • Leading and Managing Organization Change • Conclusions • Reflection Questions
Perspectives on Change for HRD
Core Dimensions of Change • Incremental versus Transformational Change • Continuous versus Episodic Change
Change Outcomes
General Theories of Change • Field Theory • Sociotechnical Systems Theory • Typology of Change Theories
Resistance to Change • Nature of Resistance • Forms of
Focused Perspectives on Change • Organizational Theories • Work Process • Group • Individual
Leading and Managing Organization Change • Activities Contributing to Effective Management • Change Phases Model
Chapter 14 Reflection Questions 1. Why is change is an important organizing construct for HRD? 2. How can HRD become more of a change leader in organizations, rather than a change facilitator? 3. What similarities and differences do you see among the organization, work process, group, and individual change theories? 4. Can all theories of change be captured in one type or a combination of types within Van de Ven and Poole’s typology? 5. What is the responsible connection between change and performance?