Professional Communications Mrs. Lopez-Wyatt

Why is etiquette important? We interact more with written word and the number of users and usage rates continue to grow is still considered a formal correspondence has quickly became a communication standard in the professional world

The Basics Think twice about whether or not the content of your is appropriate for virtual correspondence-once you hit send, anyone might be able to read it. Respond to s within the same time span you would of a phone call Use professional font, not decorative Be conscious of responding to the sender and don't over use "Reply to All"

Parts Of An To: Cc/Bcc: Subject Content Attachments Signature

To and Cc/Bcc: To- indicates to whom the message is being sent Make sure you have typed the correctly- double check

Cc: Cc- (Carbon Copy) Another way of sending someone else a copy of the you sent to another person When using Cc, all recipients see who is receiving the message Cc originally meant carbon copy and has transitioned into "courtesy copy"

Bcc: Bcc- Hides the persons address from the other recipients Only the person sending the & the person receiving the --even if others were sent a blind carbon copy as well--will know they received the .

Subject of This contains the topic of the message--give your reader an idea of the . When no subject is included, some services deliver the message to the junk mail. Examples of subject lines: Communications Inquiry- Meredith Smith 5th Block Class- James Ross Question about absence on 5/12 Erin Brooks Resume & Cover Letter

Content/Body of Where your message is entered Before you type an answer these 2 questions Why am I writing this? 2. What exactly do I want the result of the message to be?

Content/Body of cont: Check your grammar Be efficient- s that get to the point are much more effective Re-read the before you send it Try to keep the brief

Attachments: When sending an attachment include in the the file name or what it contains Make sure the name of the attachment is well written and descriptive Business Cover Letter Informative Speech-Ashley Allen

Signatures: A "sign-off" feature that's allows the sender to create additional information for the receiver Signatures maybe saved or pasted to the end of an . Signatures often list your name and title & other means of contact: s, addresses and phone numbers Rob Thorton

Helpful Hints! ALL CAPS IS CONSIDERED SHOUTING So is over punctuating!!!!!! Not using capitalization or punctuation makes s hard to read Don't use text messaging abbreviations they r confusing 2 ur readers Avoid emoticons

When ing teachers Create an appropriate greeting: Hello Name, Good afternoon Name, Dear Name State the reason you are sending the I am ing you… Always attach documents. Never copy and paste them into the . In Microsoft Outlook you need to click the icon that looks like a paperclip in order to attach a document. State that you have included an attachment and request a confirmation receipt: I have attached a copy of my Name Assignment. Please confirm that you have received and can open this attachment.

When ing teachers Ask any questions you might have about future assignments. Be sure to provide specific details about the assignment. Ask a clear and concise question so your teacher will understand your needs. Thank the recipient of the and bid farewell: Thank you very much, Thank you and have a wonderful day