Session 5b, 23 October 2008 eChallenges e-2008 Copyright 2008 Access-eGov Semantic Integration of Government Services - the Access-eGov Approach Peter Bednár Technical University of Košice Slovakia

Session 5b, 23 October 2008 eChallenges e-2008 Copyright 2008 Access-eGov Motivation, problem area main objective is to support citizens or businesses in their life event situations life event – situation in life of citizen or during life cycle of the business organization, which requires some government services traditional or electronic services –electronic forms, web services complex life events – consist of many sub-goals, each sub- goal can be full-filled by government service

Session 5b, 23 October 2008 eChallenges e-2008 Copyright 2008 Access-eGov Research Objectives AeG system provides –all information required for the visit of traditional services –single entry point to directly invoke electronic services Basic semantic resources –conceptual semantic framework – WSMO –existing general-purpose ontologies for e-Government –domain ontologies designed in requirement-driven approach Web Service Modeling Ontology –extended for complex goals – used to dynamically build customized life event scenarios –extended for traditional services –AeG process model for orchestration and choreography of services

Session 5b, 23 October 2008 eChallenges e-2008 Copyright 2008 Access-eGov Requirement-driven approach Requirement-driven approach to design domain ontologies –designed within the Access-eGov project by German University of Cairo project partner 1) Identification of information needs 2) Identification of required information quality 3) Creation of glossary of topics & terms 4) Creation of controlled vocabulary 5) Designing of ontology 6) Implementation of semantics

Session 5b, 23 October 2008 eChallenges e-2008 Copyright 2008 Access-eGov Access e-Gov architecture Annotation Tool Repository WSMO4J2 DiscoveryExecutionComposition Personal Assistant Client Web ServicesTraditional Services

Session 5b, 23 October 2008 eChallenges e-2008 Copyright 2008 Access-eGov Pilot applications Marriage – Germany Setting up of new company – Poland Request for building permission – Slovakia 1 st trial from October 2007 to January 2008 Evaluation criteria –Information quality –Process automation, rationalization, reengineering (including delivery of e-services) –Accessibility, easy of use, security, trust, … Online questionnaires, “think aloud” sessions and workshops for administration officers and citizens

Session 5b, 23 October 2008 eChallenges e-2008 Copyright 2008 Access-eGov Evaluation results Personal Assistant Client –Achieved expected functionalities: Life event customization Browsing of the detailed information about the selected service –Major changes in the navigation, provide more specific information in structured way Annotation tool –Achieved expected functionalities: Web interface for managing of semantic descriptions Web service interface for managing of semantic descriptions Web service for importing sematic mark-up from existing web pages –Small usability requirements, extend web interface for process modeling

Session 5b, 23 October 2008 eChallenges e-2008 Copyright 2008 Access-eGov Conclusion and future work Changes/improvements –Simplified interface for Personal Assistant client –Simplified process modeling Now – 2 nd trial –Changes in the legislation in Germany –Web services integration – Cadastre –El. Forms for company registration