Lessons Learned and Best Practices Destination Sustainability: Improving Lives and Protecting Natural and Cultural Heritage

…helping to make sustainability actionable

OUR VISION Goal: to improve the way tourism is managed and enhance competitiveness of 30 destinations across the Caribbean and Latin America by 2017 Embed sustainability into the day-to-day management and marketing of destinations Protect cultural and natural assets Improve the lives of 1.3 million residents

P ARTNERS The SDAA is an innovative public-private partnership among leading organizations with a commitment to sustainable tourism development in the Americas.

Rapid Destination Diagnostic Action Planning Sustainability Communications And Storytelling Capacity Building and Training Destination Monitoring System Sustained Impact I NTEGRATED APPROACH

T HEMES A CROSS C ARIBBEAN D ESTINATIONS Sustainable Tourism Strategy Sustainable Tourism Strategy Destination Management Destination Management Tourism Management Organization Tourism Management Organization Visitor Satisfaction Visitor Satisfaction Reponses To Climate Change Reponses To Climate Change Sustainable Tourism Standards Sustainable Tourism Standards Promotion Safety and Security Community Involvement and Benefits Community Involvement and Benefits Community Engagement Economic Monitoring Economic Monitoring Support of Local Enterprise Support of Local Enterprise Equitable Employment & Fair Wages Equitable Employment & Fair Wages Tourism Accessibility Tourism Accessibility Cultural and Natural Heritage Management Heritage Protection Recording & Properly Interpreting Natural & Cultural Heritage Recording & Properly Interpreting Natural & Cultural Heritage Visitor Management Planning & Monitoring Visitor Management Planning & Monitoring Protection of Local Property Rights Environmental Conservation Environmental Conservation Energy Water Solid Waste Management Solid Waste Management Air Quality & Pollution Air Quality & Pollution Low-Impact Transporta-tion Low-Impact Transporta-tion Coastal Management Coastal Management Biodiversity & Protected Areas Biodiversity & Protected Areas

T HEMES A CROSS C ENTRAL A MERICAN D ESTINATIONS Sustainable Tourism Strategy Sustainable Tourism Strategy Destination Management Destination Management Tourism Management Organization Tourism Management Organization Visitor Satisfaction Visitor Satisfaction Reponses To Climate Change Reponses To Climate Change Sustainable Tourism Standards Sustainable Tourism Standards Promotion Safety and Security Community Involvement and Benefits Community Involvement and Benefits Community Engagement Economic Monitoring Economic Monitoring Support of Local Enterprise Support of Local Enterprise Equitable Employment & Fair Wages Equitable Employment & Fair Wages Tourism Accessibility Tourism Accessibility Cultural and Natural Heritage Management Heritage Protection Recording & Properly Interpreting Natural & Cultural Heritage Recording & Properly Interpreting Natural & Cultural Heritage Visitor Management Planning & Monitoring Visitor Management Planning & Monitoring Protection of Local Property Rights Environmental Conservation Environmental Conservation Energy Water Solid Waste Management Solid Waste Management Air Quality & Pollution Air Quality & Pollution Low-Impact Transporta-tion Low-Impact Transporta-tion Coastal Management Coastal Management Biodiversity & Protected Areas Biodiversity & Protected Areas

D ESTINATION P ERSPECTIVE Antigua & Barbuda Bahamas Barbados Dominica Honduras Jamaica Mexico Panama Nicaragua

Achievements to Date Action projects have been identified in areas such as: Community-based product development New destination management models Water and waste management Destination stewardship councils are being established to sustain efforts in destinations over time.

Seleni Matus Vice President of Global Programs Sustainable Travel International Thank you.