Community College Faculty & Staff Tell it Like it Is! The El Paso Community College Employee Survey

Methodology Surveys were distributed by campus mail to all employees  Total:2,768  Faculty:1,319  Staff:1,449  Total Responses by Employee Type (% of Total Sent)  Total: 93434%  Faculty: 40731%  Staff: 38427%  Staff Only: 193 N/A  Both Faculty/Staff: 191 N/A  Unknown 143N/A  SPSS (Statistical Package for the Social Sciences) was used to perform the analysis

Employee Type N = 934

Campus

Goal: 80% or > Agree/Strongly Agree with a Statement Color Key >=90% (Outstanding) >=80% & <90% / (Met / Surpassed Goal) >=70% < 80% (Concern) >=60% & <70% (Important Concern) < 60% (Vital Concern)

Employee Knowledge of EPCC Mission Statement and Strategic Goals

Mission Statement and Strategic Goals are Well- Known: Employee Type EPCC has (a) Well-Known.. District Both Faculty & Staff Faculty Only Staff Only Strongly Agree/Agree Mission Statement94% 95% Strategic Goals87%86%88%86% Mission Statement and Strategic Goals: Average 91%90%91%90%

Mission Statement and Strategic Goals are Well- Known: Site EPCC has (a) Well-Known.. DistrictASCMDPNWRGTMVV Strongly Agree/Agree Mission Statement94% 96%94%95%94% Strategic Goals87%91% 88%91% 84% Mission Statement and Strategic Goals: Average 91%92%94%91%93%92%89%

Mission Statement and Strategic Goals are Well-Known: Year-to-Year EPCC has (a) Well-Known (Base) 2007GAP % Agree/Strongly Agree Strategic Goals57%87%30% Mission Statement70%94%25% Mission Statement & Strategic Goals: Average 63%91%27%

College Consistency with the Mission Statement: Employee Type The Following are Consistent with the EPCC Mission District Both Faculty & Staff Faculty Only Staff Only % Strongly Agree/Agree Curriculum93%94%95%93% Planning & Evaluation Process87%86%87%88% Financial & Physical Resources85%83%84%81% Educational Programs94% 95%92% Educational Support Services88% 89%86% Administrative Processes85%84% Consistency with Mission Statement: Average89%88%89%87%

College Consistency with the Mission Statement: Site The Following are Consistent with the EPCC Mission DistrictASCMDPNWRGTMVV Strongly Agree/Agree Curriculum93%95%92%87%95%97%92% Planning & Evaluation Process87%93%89%84%87%90%86% Financial & Physical Resources85%96%81%87%84%90%82% Educational Programs94%98%93%99%93%96%94% Educational Support Services88%82%96%94%95%87%88% Administrative Processes85%87%84%88%90%83%91% Consistency with Mission Statement: Average 89%92%89%90% 89%

College Consistency with the Mission Statement: Year-to-Year The Following are Consistent with the EPCC Mission 2001 (Base) 2007GAP % Agree/Strongly Agree Financial & Physical Resources44%85%41% Planning & Evaluation Process63%87%24% Curriculum72%93%21% Educational Programs Not Asked 94% N/A Educational Support Services88% Administrative Processes85% Consistency with Mission: Average60%89%29%

Working Environment Human Relations Factors

Human Relations Factors: Employee Type There is (a) District Both Faculty & Staff Faculty Only Staff Only % Strongly Agree/Agree Focus on Students in All We Do86%85%86%87% Satisfactory Communication77%76%74%78% Effective Leadership84%83%82%83% Satisfactory Shared Governance81%80%79%80% Teamwork & Collegiality82%80%78%84% Good Working Relationship with My Supervisor91% 90%93% Work Satisfaction for Me95%93% 98% Human Relations Factors: Average85%84%83%86%

Human Relations Factors: Site There is (a) DistrictASCMDPNWRGTMVV Strongly Agree/Agree Focus on Students in All We Do86%94%88%90%89%88%85% Satisfactory Communication77%86%83%79%80%87%74% Effective Leadership84%88%89%85%89%90%81% Satisfactory Shared Governance81%86%87%75%88%91%77% Teamwork & Collegiality82%85%86%88%87%91%77% Good Working Relationship with My Supervisor 91%97% 91%93%92%89% Work Satisfaction for Me95%97% 99%98%97%93% Human Relations Factors: Average85%90% 87%89%91%82%

Human Relations Factors: Year-to-Year There is (a) 2001 (Base) 2007GAP % Agree/Strongly Agree Effective Leadership56%84%28% Satisfactory Shared Governance55%81%27% Satisfactory Communication53%77%24% Teamwork & Collegiality65%82%18% Focus on Students in All We Do71%86%15% Work Satisfaction for Me87%95%8% Good Working Relationship with My Supervisor86%91%5% Human Factor Average67%85%18%

Working Environment Support Factors

Support Factors: Employee Type There (is a (an) / are) District Both Faculty & Staff Faculty Only Staff Only % Strongly Agree/Agree Effective Hiring Procedure72%70%67%75% Salaries/Benefits Attracting Good Employees65%63%62%67% Effective Wages, Hours & Working Conditions Grievance Procedure 76%73%71%82% Time Allowed for Professional Development85% 84% Satisfactory Staff Scholarships81%82%81%74% Physically Safe Environment90%89%87%90% Well-Maintained Facilities79%78% 76% Computer/Software Adequate for My Job88%89%90%85% Support Factors: Average79%78% 79%

Support Factors: Site There (is a (an) / are) DistrictASCMDPNWRGTMVV Strongly Agree/Agree Effective Hiring Procedure72%63%79%78%82%84%67% Salaries/Benefits Attracting Good Employees 65%71%66%59%62%73%60% Effective Wages, Hours & Working Conditions Grievance Procedure 76%67%73% 81%85%72% Time Allowed for Professional Development 85%83%85%80%88% 83% Satisfactory Staff Scholarships81%83%73%76%87%84%81% Physically Safe Environment90%92%94%99%92%89% Well-Maintained Facilities79%89%91%97%76%80%75% Computer/Software Adequate for My Job88%92%96%90%88%91%88% Support Factors: Average79%80%82% 84%77%

Support Factors: Year-to-Year There (is a (an) / are) 2001 (Base) 2007GAP % Agree/Strongly Agree Satisfactory Staff Scholarships55%81%26% An Effective Hiring Procedure55%72%17% Salaries/Benefits Attracting Good Employees48%65%16% Well Maintained Facilities64%79%15% Time Allowed for Professional Development71%85%14% Physically Safe Environment83%90%7% Computer/software adequate for my job Not Asked 88% N/A Effective Wages, Hours & Working Conditions Grievance Procedure 76% Support Factors: Average63%79%17%

Auxiliary Services

Auxiliary Services % Satisfied: District Institutional Services Externally Contracted Services

Auxiliary Services % Satisfied Overall: Site

Faculty Use of Computer Technology in the Classroom

% of Faculty Using Computer Technology in the Classroom by Type of Use: District Total Respondents = 205

Overall Faculty Use of Computer Technology in the Classroom: Site

Faculty Ratings of Libraries, Labs, and Learning Skills Centers

Libraries, Labs, & Learning Skills Centers % Satisfied with Services: District

Libraries, Labs, and Learning Skills Centers % Satisfied with Services Overall: Site

Selected Comments  Staff Member : …our Administration… [should] …not overlook the continuing increase in enrollment that is thinning out our support services, which in turn translates to … quality or lack of quality in customer service. I recognize that priority is placed at the faculty level but the majority of … overall services are provided by staff members. I hope to see an increase in staff to off-set the increase in students so that customer services can at least be at an average or good level.  Faculty Member : The hiring process is broken. It is too political.  Staff Member : The overall operation of the College is aligned with the vision, mission, goals and values of the College.  Faculty Member : …it would be in our best interest to increase the number of full-time faculty… If we want to attract the best instructors, we need to be able to pay them accordingly. Part-time instructors are the framework of the College and they are an exploited under-class, many of whom could be classified as the working poor. That is appalling, especially considering our mission statement.  Faculty Member : I think the College is fine. Even though I am a part-time instructor I feel EPCC has been accommodating for students as well as instructors.  Unknown Employee Type : Thank You!

Some Factors Influencing Employee Perceptions at EPCC  Employee Constituency Groups  Faculty Senate  Classified Staff Association  Professional Staff Association  Shared Governance of the College  District Institutional Effectiveness Committee  Campus Institutional Effectiveness Teams  Standing Committees  EPCC Leadership Academy  Administrators  Faculty  Staff  Town Hall Meetings